Operations Supervisor jobs in Santa Fe, NM
Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Operations Supervisor jobs
Operations Support Supervisor
- North Central Regional Transit District
-
Taos, NM
FULL_TIME
-
This is a full supervisory-level class that exercises independent judgment on diverse and specialized transit operations and transit service activities with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of staff and for providing technical support to management in a variety of areas. Performance of the work requires the use of independence, initiative, and discretion within established guidelines.
- Plans, organizes, assigns, supervises, and reviews the work of staff in the Operations Division; trains staff in work procedures; evaluates employee performance, counsels employees, provides additional instruction and feedback, recommends additional training when needed, and effectively recommends initial disciplinary action; assists in selection and promotion.
- Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
- Monitors activities of the Operations Division work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
- Answers questions and provides information to the public; investigates and responds to complaints and inquiries from customers; conducts customer/site inspections; opens/closes facility to allow employee access; issues oral and written instructions to staff on schedule changes, fares, policies, and related topics; recommends corrective actions to resolve issues.
- Performs a variety of supervisory, administrative, reporting, tracking, and customer service tasks to fulfill daily transportation commitments and schedules; monitors services in-process and evaluates operational performance to ensure quality and customer satisfaction; troubleshoots and manages emergency situations; assesses best solution and utilizes most effective and efficient resources; prepares a variety of utilization, accident, rider usage, and related reports and logs.
- Evaluates staff on safety and security issues, defensive driving practices, customer relations, emergency management skills, and proper accident procedures and prevention techniques; conducts new hire orientation, training, and evaluation; facilitates annual refresher training programs.
- Assists, monitors, and oversees staff with special re-routing due to road closures caused by weather, street construction, traffic accidents, or other issues impacting route functioning.
- Oversees and monitors the preparation of daily and weekly work schedules for dispatch and customer service staff; ensures adequate coverage of all bus routes; monitors staffing schedules and ensures drivers are available and assigned to vehicles; monitors performance in real time through Automatic Vehicle Location (AVL), two-way radio, or other remote system.
- Performs field supervisory duties, including customer relations, on-time performance checks, ride checks, route evaluations, re-routing, bus stop and passenger shelter inspections, accident/incident investigations, and coaching and guidance.
- Prepares and submits bi-weekly payroll timesheets and related documents.
- Serves as Dispatcher/Customer Service Representative as needed due to emergencies or staffing shortages.
- Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems; reports discrepancies and/or unsafe conditions to appropriated personnel; and recommends and implements corrective actions.
- Maintains files, databases, and records; prepares a variety of written reports, memoranda, and correspondence; maintains staff files documenting performance appraisal reviews, commendations, training, incidents and accidents, informal coaching and guidance, written reprimands, and formal disciplinary actions.
- Represents the District in meetings with members of other public and private organizations, community groups, contractors, developers, and the public.
- Ensures staff observe and comply with all District and mandated safety rules, regulations, and protocols as well as all federal, state, and local laws, as well as District policies, procedures, and labor agreements.
- Equivalent to completion of the twelfth (12th) grade.
- Six (6) years of progressively responsible experience in people management skills and customer service work experience, two (2) years of which must have been in a position that involved the direct supervision of others.
- 1 Month Ago
Cargiver- Montecito
- Hightower Trail Operations LLC
-
Santa Fe, NM
FULL_TIME
- Overview The Montecito Santa Fe Assisted Living and Memory Care, are seeking compassionate Care Partners to work with seniors experiencing symptoms of Dementia and Alzheimer's. All shifts are 8 hours ...
- 3 Days Ago
Sous Chef- Montecito
- Hightower Trail Operations LLC
-
Santa Fe, NM
FULL_TIME
- Overview The Montecito Santa Fe, a luxurious resort retirement community with a private Clubhouse, restaurant, lounge and catering has an immediate opening for a Full Time Sous Chef/Kitchen Manager. W...
- 22 Days Ago
Senior AWS ECS Engineer
- Virtual Service Operations
-
Los Alamos, NM
FULL_TIME
- DescriptionAre you looking to take the next step in your career as a Senior AWS ECS Engineer? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for a Senior...
- 22 Days Ago
Line Cook- Montecito
- Hightower Trail Operations LLC
-
Santa Fe, NM
FULL_TIME
- Overview The Montecito Santa Fe, a luxurious resort retirement community with a private Clubhouse, restaurant, lounge and catering has an immediate opening for Full Time Line Cooks. We have a wonderfu...
- 24 Days Ago
Desktop Support - Farmington, New Mexico
- Virtual Service Operations
-
Farmington, NM
FULL_TIME
- DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for highly motivated and career-driven...
- 29 Days Ago
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0 Operations Supervisor jobs found in Santa Fe, NM area
Coding Specialist/ Part-Time
- Christus Health
-
Santa Fe, NM
- Description POSITION SUMMARY: Assigns accurate diagnosis and procedure codes and captures pertinent clinical data elemen...
- 4/19/2024 12:00:00 AM
2023-2024 SY: Specialist - Data Entry/Accountability
- Santa Fe Public Schools
-
Santa Fe, NM
- Title: Data Entry/Accountability - SPED Work Unit: BF Young Reports To: Director Work Calendar: 12 month Pay Schedule: D...
- 4/18/2024 12:00:00 AM
FT Data Entry Clerk - Work From Home>
- The League
-
Santa Fe, NM
- [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Benefits - As a Data Entry Clerk you...
- 4/18/2024 12:00:00 AM
FT Data Entry Coordinator - Work From Home>
- Maven Clinic
-
Santa Fe, NM
- [Administrative Assistant / Fully Remote] - Anywhere in U.S. / $25 per hour - As a Data Entry Coordinator you'll: Transf...
- 4/18/2024 12:00:00 AM
FT Data Entry Specialist - Work From Home>
- Checkers International, Inc
-
Santa Fe, NM
- [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $20 per hour / Health, dental and vision / 401k / P...
- 4/18/2024 12:00:00 AM
Contracts Compliance Analyst Intern (Summer 2024)
- Amentum
-
Santa Fe, NM
- **Contracts Compliance Analyst Intern (Summer 2024). This is a remote-telework opportunity. Pays between $17-$22 per hou...
- 4/18/2024 12:00:00 AM
Data Entry Clerk - Work From Home - All Remote
- Maxion Research
-
Santa Fe, NM
- Work From Home, Entry Level Data Entry Clerk As A Research Participant We are looking for people who want to work remote...
- 4/15/2024 12:00:00 AM
Lab Assistant
- Labcorp
-
Santa Fe, NM
- LabCorp is seeking a Lab Assistant to join our team in Santa Fe, New Mexico. This role works in a high volume, productio...
- 4/15/2024 12:00:00 AM
About Santa Fe, New Mexico
Santa Fe (/ˌsæntəˈfeɪ/ or /ˈsæntəˌfeɪ/; Tewa: Oghá P'o'oge, Navajo: Yootó) is the capital of the U.S. state of New Mexico. It is the fourth-largest city in the state and the seat of Santa Fe County.
This area was occupied for at least several thousand years by indigenous peoples who built villages several hundred years ago, on the current site of the city. It was known by the Tewa inhabitants as Ogha Po'oge ("White Shell Water Place"). The city of Santa Fe, founded by Spanish colonists in 1610, is the oldest state capital in the United States. Santa Fe (meaning "holy faith" in Spanish) had a p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Supervisor jobs
$59,578 to $76,344
Santa Fe, New Mexico area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does an Operations Supervisor do?
Operations Supervisor in Santa Rosa, CA
Regardless of the business category, the supervisor must be a master at project prioritization and time management, as the demands of the position are varied and numerous.
December 23, 2019
Operations Supervisor in Sioux City, IA
In general terms, someone in an operations supervisor job oversees all operations of his particular line of work.
February 23, 2020
Operations Supervisor in Des Moines, IA
So my questions for those who have moved into the operations supervisor role.
January 30, 2020