Operations Supervisor jobs in Richmond, KY
Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Operations Supervisor jobs
Operations Supervisor
- Corpay
-
Lexington, KY
FULL_TIME
- What We Need Corpay is currently looking to hire an Operations Supervisor within our Lodging division. This position falls under our CLC line of business and is in Lexington, KY. In this role, you will lead and manage the daily activities of a Reservation team. You will report directly to the Operations Manager and regularly collaborate with other teams and departments. How We Work As an Operations Supervisor, you will be expected to work in an office environment. Corpay will set you up for success by providing: Assigned workspace in Lexington, KY Company-issued equipment Formal, hands-on training Schedule will be either Friday-Tuesday or Thursday-Monday from 2 pm- 11 pm Role Responsibilities The responsibilities of the role will include: Coordinating work activity of the production representatives, ensuring superior customer service Conducting regular meetings, coaching, and feedback sessions with direct reports; regularly monitoring performance and tracking key individual metrics Monitoring all interactions that affect client relationships: Answering calls, intake, and processes requests, making reservations, following up on client messages relating to the production reps, consulting activities, and basic negotiation Resolving all client and hotel calls regarding extensions, early departures, or changes to a reservation Conducting appropriate client communications as needed Ensuring clients’ issues related to production reps are addressed and resolved in a timely and effective manner. Promoting accuracy and quality in service via spot-checking requests and reservations about client guidelines Conducting quality call monitoring as needed Ensuring due times are met. Assisting in producing and analyzing relevant statistics, including identifying trends and insights Ensuring staff achieves targeted metrics via coaching, developing, and disciplining. Collaborating with Learning & Development to ensure all staff are appropriately trained. Participating in and/or coordinating projects, workgroups, and events within the team and across CLC Assisting with an overflow of work as needed Monitoring workflow daily Qualifications & Skills High School Diploma or GED 3-5 years of related supervisory experience Demonstrated ability to teach others, work in a team environment, and deliver superior service. Demonstrated ability to develop, report, interpret, and act on key metrics. Proven problem-solving skills, identifying root causes and solutions through a high level of critical thinking. Ability to thrive and excel in a fast-paced environment with changing priorities. Demonstrates a positive “can-do” attitude, self-motivated and committed to high workplace standards. Proven effective and professional oral and written communication skills with various levels of audience. Excellent interpersonal skills Working knowledge of Microsoft Word, Excel, Outlook, and the internet Must be extremely detail-oriented and organized. Prior experience as a subject matter expert for policies and procedures highly desired Takes initiative, demonstrates personal responsibility and ownership, and exemplifies what it means to provide the highest level of customer service. Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire. Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company wide. Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes #LI-DNP #LI-ONSITE #LI-GP2
- 6 Days Ago
Operations Supervisor
- Dayton Freight
-
Lexington, KY
FULL_TIME
- Overview Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensiv...
- 1 Month Ago
(LEX) Full Time Cross-Utilized Customer Service Agent (INTERNAL ONLY)
- OPERATIONS - Operations
-
Lexington, KY
FULL_TIME
- Key responsibilities Greeting passengers and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calcula...
- 25 Days Ago
Call Center Operations Supervisor
- Corpay
-
Lexington, KY
FULL_TIME
- What We Need Corpay is currently looking to hire an Operations Supervisor within our Lodging division. This position falls under our CLC line of business and is in Lexington, KY. In this role, you wil...
- 6 Days Ago
Mechanical Maint & Operations Supervisor
- Commonwealth of Kentucky
-
Lexington, KY
FULL_TIME
- Advertisement Closes 5/21/2023 (8:00 PM EDT) 23-03900 Mechanical Maint & Operations Supervisor Pay Grade 12 Salary $33,558.72 Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY |...
- 1 Month Ago
Retail Services Operations Manager - Express Care
- Valvoline Global Operations
-
Lexington, KY
FULL_TIME
- Overview Why Valvoline Global Operations? Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around t...
- 14 Days Ago
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0 Operations Supervisor jobs found in Richmond, KY area
Data Entry / Mailroom Associate
- Conduent Incorporated
-
Lexington, KY
- About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of...
- 4/19/2024 12:00:00 AM
Data Entry Specialist (Work From Home)>
- CareMetx
-
Berea, KY
- [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Specialist you'll: Main...
- 4/18/2024 12:00:00 AM
Data Entry Specialist (Work From Home)>
- CareMetx
-
Winchester, KY
- [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Specialist you'll: Main...
- 4/18/2024 12:00:00 AM
Data Entry Specialist (Work From Home)>
- CareMetx
-
Nicholasville, KY
- [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Specialist you'll: Main...
- 4/18/2024 12:00:00 AM
FT Data Entry Specialist - Work From Home>
- Checkers International, Inc
-
Berea, KY
- [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $20 per hour / Health, dental and vision / 401k / P...
- 4/18/2024 12:00:00 AM
Data Entry Specialist (Work From Home)>
- CareMetx
-
Lexington, KY
- [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Specialist you'll: Main...
- 4/18/2024 12:00:00 AM
FT Data Entry Clerk - Work From Home>
- The League
-
Richmond, KY
- [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Benefits - As a Data Entry Clerk you...
- 4/18/2024 12:00:00 AM
Remote Data Entry Associate
- Conduent Incorporated
-
Lexington, KY
- About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of...
- 4/15/2024 12:00:00 AM
About Richmond, Kentucky
Richmond is a home rule-class city in and the county seat of Madison County, Kentucky, United States. It is named after Richmond, Virginia, and is the home of Eastern Kentucky University. The population was 33,533 in 2015. Richmond is the third-largest city in the Bluegrass region (after Louisville and Lexington) and the state's sixth-largest city. Richmond serves as the center for work and shopping for south-central Kentucky. Richmond is the principal city of the Richmond–Berea Micropolitan Statistical Area, which includes all of Madison and Rockcastle counties.
Richmond is located in Madison...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Supervisor jobs
$58,065 to $74,405
Richmond, Kentucky area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does an Operations Supervisor do?
Operations Supervisor in Santa Rosa, CA
Regardless of the business category, the supervisor must be a master at project prioritization and time management, as the demands of the position are varied and numerous.
December 23, 2019
Operations Supervisor in Sioux City, IA
In general terms, someone in an operations supervisor job oversees all operations of his particular line of work.
February 23, 2020
Operations Supervisor in Des Moines, IA
So my questions for those who have moved into the operations supervisor role.
January 30, 2020