Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Responsibilities:
- Oversee and manage all warehouse operations, including receiving, storage, inventory management, and shipping
- Develop and implement efficient processes and procedures to improve warehouse productivity and accuracy
- Ensure compliance with OSHA regulations and maintain a safe working environment
- Train and supervise warehouse staff, providing guidance and support as needed
- Utilize warehouse management system (WMS), Odoo and Quickbooks to track inventory levels, orders, and shipments
- Collaborate with other departments to coordinate order fulfillment and resolve any issues or discrepancies
- Monitor and analyze warehouse performance metrics to identify areas for improvement
- Conduct regular inventory audits to maintain accurate stock levels
- Maintain a clean and organized warehouse environment
Experience:
- Minimum of 3 years of experience in warehouse operations, preferably in a supervisory role
- Strong knowledge of warehouse management systems (WMS)
- Proficient in using forklifts and other warehouse equipment
- Familiarity with e-commerce processes and shipping/receiving procedures
- Proven track record of implementing process improvements to increase efficiency and reduce costs
- Excellent leadership skills with the ability to motivate and develop a team
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $45,000.00 - $50,579.84 per year
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Work Location: In person