Operations Supervisor jobs in Mckinney, TX
Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Operations Supervisor jobs
Mansion Front Desk Supervisor
- Front Desk Supervisor
-
Dallas, TX
FULL_TIME
-
Job summary -• Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.Essential Duties and Responsibilities – (Key Activities)The following are specific responsibilities and contributions critical to the successful performance of the position:• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.• Ensure that standards are maintained at a superior level on a daily basis.• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.• Maintain positive guest relations at all times.• Resolve guest complaints, ensuring guest satisfaction.• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.• Maintain complete knowledge at all times of:
- All hotel features/services, hours of operation.
- All room types, numbers, layout, decor, appointments, and location.
- All room rates, special packages, and promotions.
- Daily house counts and expected arrivals/departures/ VIPs.
- Room availability status for any given day.
- Scheduled in-house group activities, locations, and times.
- All hotel and departmental policies and procedures.
• Access all functions of the computer system.• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.• Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.• Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.• Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.• Ensure that staff report to work as scheduled. Document any late or absent employees.• Coordinate breaks for staff.• Assign work duties to staff.• Conduct pre-shift meeting with staff and review all information pertinent to the day's business.• Inspect grooming and attire of staff; rectify any deficiencies.• Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.• Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.• Monitor the hotel front entrance and resolve any congested situations.• Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.• Monitor communication logs and ensure that guest requests are followed up within minutes.• Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.• Monitor guest mail and ensure that it is processed according to procedures.• Monitor and ensure that express checkouts are processed through the system.• Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.• Assist staff with their job functions to ensure optimum service to guests.• Observe guest reactions and confer frequently with staff to ensure guest satisfaction.• Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.• Ensure security of guestroom access.• Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:- Contracted banks
- Shortages/overages
- Late charges
- Petty cash/paid outs
- Adjustments
- Posting charges
- Making change for guests
- Cashing personal/travelers checks
- Payment methods/processing
- Settling accounts
- Closing reports
- Cashier reports
- Balancing receipts
- Dropping receipts
- Securing banks
• Review previous night's no-shows, verify, and ensure billing of such.• Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.• Assist staff with expediting problem payments.• Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.This list of essential functions is not exhaustive and may be supplemented, as necessary.Other Standard Responsibilities -Experience -• Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotelGeneral Skills -• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Technical Skills -• Ability to communicate (verbal and written) in English with co-workers, guests, and management.• Working knowledge of MS Word, Excel• Knowledge of PMS and hotel point of sales systems.• Ability to stand for prolonged periods of time.Education or Certification -• High school diplomaLanguage -• Required to speak, read, and write English, with fluency in other languages preferred.•Physical Requirements -• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.Others –• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. - 29 Days Ago
Registered Nurse Weekend Supervisor (RN)
- SLP Operations, LLC
-
Lancaster, TX
FULL_TIME
- Description***$5,000 SIGN ON BONUS***At WESTRIDGE NURSING & REHABILITATION, we believe everyone deserves a great life, including you. Our commitment is to provide love, attention and optimal care one ...
- 14 Days Ago
Operations Supervisor
- POOLCORP
-
Prosper, TX
FULL_TIME
- Pay: $22 / hour and up to $2,500 through our performance bonuses.Location: Horizon Aubrey, TX - 250; 2171 FM 2931, Aubrey, Texas - 76227.The CompanyHorizon Distributors, Inc. (Horizon) is a wholly own...
- 18 Days Ago
Operations Supervisor
- Andretti Indoor Karting & Games
-
The Colony, TX
FULL_TIME
- Andretti Indoor Karting & Games (AIKG) is actively seeking a talented Operations Supervisor to join the team in The Colony location. Andretti Indoor Karting & Games is a rapidly growing Family Enterta...
- 21 Days Ago
Supervisor, Operations
- Electrolux
-
Lancaster, TX
FULL_TIME
- Supervisor Operations For us going to work every day has an even greater purpose than putting the latest product or technology on the market. It’s about improving the everyday lives of millions. By be...
- Just Posted
Operations Supervisor
- Legends Careers
-
Dallas, TX
FULL_TIME
- The Role: The Operations Supervisor will be responsible for supervising all activities within the Operations department while maintaining a specific focus on the guest experience and day to day operat...
- Just Posted
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0 Operations Supervisor jobs found in Mckinney, TX area
Senior Systems Administrator (Australia) - TS/SCI with Polygraph
- General Dynamics Information Technology
-
- General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator...
- 4/25/2024 12:00:00 AM
Senior Systems Administrator (Australia) - TS/SCI with Polygraph
- General Dynamics Information Technology
-
- General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator...
- 4/25/2024 12:00:00 AM
Senior Systems Administrator (Australia) - TS/SCI with Polygraph
- General Dynamics Information Technology
-
- General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator...
- 4/25/2024 12:00:00 AM
Remote Licensed Talk Therapist
- Thriveworks
-
- Thriveworks is currently seeking Licensed Clinicians to provide telehealth sessions in Nevada. Thriveworks is a clinicia...
- 4/25/2024 12:00:00 AM
Billing & Order Entry Specialist with Dutch (Relocate)
- Johnson Controls International
-
Rome, Lazio
- Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity fo...
- 4/23/2024 12:00:00 AM
Billing & Order Entry Graduate with Dutch (Relocate)
- Johnson Controls International
-
Rome, Lazio
- Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity fo...
- 4/23/2024 12:00:00 AM
Collections Analyst with Dutch Relocate
- Johnson Controls International
-
Rome, Lazio
- Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity fo...
- 4/21/2024 12:00:00 AM
Material/Property Controller - TS/SCI with Poly
- Leidos
-
Alice Springs, NT
- Description The National Security Sector at Leidos currently has an opening for a Material/Property Controller to suppor...
- 3/28/2024 12:00:00 AM
About Mckinney, Texas
McKinney is a city in and the county seat of Collin County, Texas, United States. It is Collin County's second-largest city, after Plano. Part of the Dallas-Fort Worth metroplex, McKinney is about 32 miles (51 km) north of Dallas.
The Census Bureau listed McKinney as the nation's fastest-growing city from 2000 to 2003 and again in 2006, among cities with more than 50,000 people. In 2007, it was ranked second-fastest-growing among cities with more than 100,000 people and in 2008 as third-fastest. In the 2010 census, the city's population was 131,117, making it Texas's 19th-most populous city. T...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Supervisor jobs
$62,036 to $79,495
Mckinney, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does an Operations Supervisor do?
Operations Supervisor in Santa Rosa, CA
Regardless of the business category, the supervisor must be a master at project prioritization and time management, as the demands of the position are varied and numerous.
December 23, 2019
Operations Supervisor in Sioux City, IA
In general terms, someone in an operations supervisor job oversees all operations of his particular line of work.
February 23, 2020
Operations Supervisor in Des Moines, IA
So my questions for those who have moved into the operations supervisor role.
January 30, 2020