Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Metro Lagoons is growing fast, and we are looking for motivated individuals to grow with us! If you are an energetic and enthusiastic professional. Come join the team at the best lagoons in the United States!
JOB SUMMARY – Operation Supervisor: Operations Supervisor plays a pivotal role in the smooth and efficient daily operations, ensuring that guests receive exceptional service and that all departments function harmoniously. Also maintaining daily records of business transactions. This role combines leadership, customer service, and operational oversight to create a positive guest experience.
KEY RESPONSIBILITIES:
QUALIFICATIONS:
BENEFITS: Employee Assistance Program, Employee Discounts and Flexible Schedules
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