Operations Specialist jobs in Missouri

MRV Banks is a dynamic and growing community bank committed to providing exceptional service to our customers.  We are currently seeking a highly motivated and detail-oriented individual to join our team as a full-time Operations Specialist position in Cape Girardeau, MO! If you are passionate about banking operations, thrive in a collaborative environment and possess a keen eye for detail, we invite you to apply and be a part of our dedicated team. The position works onsite Monday - Friday during typical banking hours of 8am-5pm.

WHY YOU SHOULD JOIN OUR TEAM
We are an established company in the financial industry that invests in our team. We also offer great benefits and perks, such as 11 paid holidays, generous paid time off (PTO), a 401(k) option, a professional environment, a positive team-oriented culture. Our full-time employees have access to amazing medical, dental, vision, and other insurance options. We also make it easy to apply with our initial quick and easy application. After you apply, you will be asked to complete our Predictive Index Assessment. Please complete the Predictive Index Assessment to help us identify if this role or other roles within our Bank will be a good match for you. We find that our most engaged employees are good at, enjoy what they do and want more of it. This is critical to our organization for employee engagement and growth. If we have your attention, please continue reading!

OUR IDEAL OPERATIONS SPECIALIST
Understands Banking Rules and Regulations- Operations is a complex department in banking having prior banking experience is crucial to the success of the role to build upon.
Serious – Careful consideration, preferring sincere and earnest interactions.
Diligent- Steady, earnest and energetic effort
Need Rules and Structure – Being responsible and adhering to established guidelines and procedures is important.
Achieve goals consistently and efficiently - A knack for effectively prioritizing tasks and managing your time.
Did we just describe you? If so, keep reading!

THE DAY-TO-DAY
You work 37.5-40 hours/week during normal business hours, as a Operations Specialist, you actively participate in our excellent training program so that you can be successful in this role. Essential functions of the role include execution of all operational functions, knowledge of bank policies and procedures, superior knowledge of bank products and service, support our frontline staff, and professionalism and confidentiality with customers. Learning is ongoing as rules and regulations continuously change as does our products and services to our partners. You work as a liaison between our frontline staff and our operations department.  We want to make sure we are doing the best work for our customers and their needs. Each day you can be found talking on the phone, processing operational requests from employees, approving wires, supporting online banking, core account maintenance, processing, rebalancing, reconciliation and reporting. 

This position requires a very careful adherence to well-defined work where repeatable results are needed. The work is highly precise in nature and requires a very strong attention to detail. It is vital for the work output to be very high quality, with correct results, time and time again. Checking and double-checking is often necessary; individuals performing the job must be patient and conscientious. Both the content and the presentation are important; all work must be highly polished. There is little ambiguity in this job. It is very clear what needs to be done, and what the expected results are. This clarity will come either from the manager, or from established professional disciplines and processes. The established procedures and processes must be followed very closely; there is little room or necessity to modify them. Much of the work can be accomplished by working at a steady, even pace. There is much consistency and familiarity from one day to the next. It is generally feasible to plan large blocks of work ahead of time. When work duties do change, there is ample foresight and time to prepare. The work is best accomplished working as an individual, without a great dependence on other people or "politics" for results. The work is helpful in nature; providing support and/or service to others in an environment free from competition. Interacting with customers requires a professional, formal manner where the focus is on completing the task pleasantly and correctly.

ARE YOU A GOOD FIT?
Our Operations Department is a complex department in banking that gets things done.

Do these words and phrases describe you?

• Cautious, by the book, in decision-making.  Prefers an examination of the facts, established procedure, or proven process must preclude decision-making (detailed knowledge of or training in those areas significantly aids decision-making).
• People-focused, while being reserved in nature with helpful, "service" orientation.
• Likes a steady, even pace of activity with a large degree of predictability from one day to the next .  Like a job where activities are consistent, or even repetitious in nature, and results are repeatable. Enjoys well-defined processes and procedures perform activities.
• Prefers to communicate in a way that is factual, polite, and professional in nature.  Need to speak with great specificity and knowledgeable detail about areas of responsibility; not required to speak at length about other topics.  Little collaboration is necessary to complete work; expertise comes from training, knowledge, and experience.
• Prefers authority and responsibility that is shared with others, such as in a team environment where people have worked together for long periods of time.  Little delegation of details is required. When it does happen, this position requires strong follow-up to ensure that work quality and attention to detail remain very high. 

If this sounds like you, we would be happy to have you as part of our team!  We will train the right person on the technical aspects of our banking software and knowledge! If this sounds like the right opportunity for you and you meet the above requirements, apply now to be our Operations Specialist!

Required Education and Experience

• One year retail banking experience;
• Strong understanding of banking operations, regulations and compliance.
• Associate degree or high school diploma or equivalent;
• Equivalent combination of education and experience;
• Good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees and supervisors; and,
• Above average computer skills.

Preferred Education and Experience

• Bachelor’s Degree
• Two or more years of banking experience
• Deposit operations bank experience.
• Excellent understanding of ACH, wires, balancing. 

Apply today!

MRV Banks is an Equal Opportunity Employer. MRV Banks is committed to providing equal opportunity and advancement to all qualified employees and applicants without regard to race, color, ancestry, national origin, sex, gender (including pregnancy), gender identity, sexual orientation, religion, disability, handicap, military or veteran status or any other legally protected status. Employee Polygraph Protection Act | |  Right to Work | KNOW YOUR RIGHTS
Applicants must be able to pass a drug test, background check, credit check and reference check.

Full job description available upon request