Operations Research Analyst jobs in Santa Ana, CA

This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately.

This recruitment is being held to establish an Open eligible list to fill current and future Research Analyst IV vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

THE AGENCY

The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven (7) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health, Director's Office, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community.

THE PROGRAM
Emergency Medical Services (EMS) mission is to plan, coordinate, and oversee the highest quality prehospital and emergency medical care in response to individual needs and community crisis. EMS provides medical direction and protocols for Orange County’s emergency response teams including EMTs, paramedics and nurses. The agency also oversees certification and licensure testing for EMS personnel, permits all emergency medical services agencies within the county, and designates hospital emergency departments, trauma, and specialty centers to receive ambulance patients.  Mutual cooperation, patient advocacy, advanced medical technology, electronic documentation, and evidence-based data are the EMS program's major strengths.

• Evaluate and modify the Orange County Trauma Registry by integrating trauma center registry databases and EMS patient care incidents recorded in the Orange County Medical Emergency Data System (OC-MEDS)
• Validate the quality of trauma registry data and implement solutions for improvement
• Independently design complex research and quality improvement projects
• Coordinate with EMS Managers to develop and maintain EMS dashboards with interactive graphs, tables and tools
• Verify the statistical calculations, content and format to display public reporting data in real-time
• Develop reports for the EMS Medical Director based on population-based injury surveillance data including types of injuries sustained, mechanism, severity, patient-characteristics & outcomes
• Advises on the significance of preliminary and final recommendations of injury surveillance data

• Track, report, and map vital Birth and Death statistics in Orange County
• Monitor mortality data with respect to leading causes of premature death, suicide, drug/alcohol misuse and COVID-19 deaths on an ongoing basis
• Analyze and track emergency department visits and hospitalizations as part of ongoing surveillance of leading causes of morbidity and mortality in Orange County
• Use Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of key health indicators and other social determinants of health

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES

In addition to the above, the ideal candidate will also possess extensive knowledge, experience, skills, and abilities in the following core competencies:

• Thorough knowledge of and experience with developing research studies/program evaluation projects in an applied setting
• Understanding and applying the principles of the reliability and validity for developing and/or evaluating assessments/questionnaires
• Using research methods in community settings and adapting or tailoring methods for application in other settings
• Understanding and applying the regulations to program implementation and data/outcome reporting
• Experience with technical report and/or scientific manuscript writing
• Designing and implementing surveys to collect primary data

• Working with/querying complex data collection/management systems, including understanding and utilizing computer programming and processing methods to generate, organize, and display a variety of complex research data
• Experience applying statistical analysis procedures (e.g. descriptive statistics, inferential statistics), and organizing statistical information into reports, tables, charts, and graphs
• Using Geographic Information System (GIS) mapping software to perform thematic mapping and spatial analyses of various key health indicators and social determinants of health
• Using advanced statistical data mining techniques to uncover patterns in the data that will improve performance, provide recommendations for program improvement, and quantitatively monitor future impact of program improvement initiatives
• Developing data visualizations and interactive dashboards to communicate findings and insights to a non-technical audience 

• Organizing and delivering public presentations that effectively inform or persuade diverse audiences
• Summarizing and presenting complex statistical information to management and/or technical and non-technical audiences both verbally and in writing
• Using professional communication skills to facilitate meetings and trainings with internal and external stakeholders
• Writing clearly and concisely using correct vocabulary, grammar, and sentence structure
• Composing informative memos, e-mails, formal correspondence, reports, and other documents

• Developing and maintaining productive relationships with various levels of management, peers, staff, and community partners
• Integrating with the larger organizational team given the role required, sharing resources, responding to requests from other parts of the organization, and supporting the agency's agenda

• Leading projects independently or acting as a lead with team members
• Assisting with training new Research Analysts
• Providing mentorship to support staff and new team members

MINIMUM QUALIFICATIONS

Click here to learn more about the minimum qualifications for the Research Analyst IV classification. 

PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS

Physical & Mental Requirements

Possess vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; independent body mobility sufficient to stand, sit, walk, stoop, and bend routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard/mouse and use other office equipment such as a stapler, telephone and photocopy machine. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Environmental Conditions

Ability to work in an office environment with changing priorities, deadlines and multiple assignments concurrently.

RECRUITMENT PROCESS

Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening (Refer/Non-Refer) 
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

Online Assessment (Weighted 100%)
Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. 

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. 
 
Eligible List 
Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Email Notification 
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
 
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. 
 
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
 
Frequently Asked Questions 
 
Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com.

Orange County, as an equal employment opportunity employer,
 encourages applicants from diverse backgrounds to apply.