Operations Research Analysis Manager jobs in Pearl City, HI

Apply on line at http://www.alohacare.org/Careers/Default.aspx

The Company:

AlohaCare is a local, non-profit health plan serving the Medicaid and Medicare dual eligible population. We provide comprehensive managed care to qualifying health plan members through well-established partnerships with quality health care providers and community-governed health centers. Our mission is to serve individuals and communities in the true spirit of aloha by ensuring and advocating access to quality health care for all. This is accomplished with emphasis on prevention and primary care through community health centers that founded us and continue to guide us as well as with others that share our commitment. As Hawaii’s third-largest health plan, AlohaCare offers comprehensive prevention, primary and specialty care coverage in order to successfully build a healthy Hawaii.

The Culture:

AlohaCare employees share a passion for helping Hawaii’s most underserved communities. This passion for helping and caring for others is internalized and applied to our employees through a supportive and positive work environment, healthy work/life balance, continuous communication and a generous benefits package.

AlohaCare’s leadership empowers and engages its employees through frequent diversity, recognition, community, and educational events and programs. AlohaCare has a strong commitment to support Hawaii’s families and reinforces a healthy work/home balance for its employees. Because AlohaCare values honesty, respect and trust with both our internal and external customers, we encourage open-door, two-way communication through daily interactions, employee events and quarterly all-staff meetings. AlohaCare’s comprehensive benefits package includes low cost medical, dental, drug and vision insurance, PTO program, 401k employer contribution, referral bonus and pretax transportation and parking program.

These employee-focused efforts contribute to a friendly, team-oriented culture which is positively reflected into the communities we serve.

The Opportunity:

The Sr. Manager of Data Analysis is responsible for managing the Data Analysis team, delivering reporting and analytics throughout the company, maintaining a high-performing data management framework, and developing a data-driven culture across AlohaCare. The Sr. Manager of Data Analysis will work closely with business stakeholders and IS teams to develop KPI's as well as analytical solutions to support strategy and decision making. The Sr. Manager of Data Analysis is also responsible for oversight of all deliverables for the business unit (e.g., project charters, workplans, etc.) to help ensure the managed units meet the AlohaCare IS standards. The Sr. Manager of Data Analysis will focus on oversight of all deliverables, template creation, project guidelines, and quality checklists to help ensure the managed units meet the AlohaCare IS standards. The Sr. Manager of Data Analysis will also partner with the Chief Information Officer and Sr. Director of Business Support Services to review and approve all new projects and process enhancements requested by business stakeholders.

Primary Duties and Responsibilities:

• Daily management of the Data Analysts and Business Solution Architects whose responsibility is to work on reporting, data analysis, development of predictive models, and management of the analytical systems, including business intelligence solutions and the enterprise data warehouse (EDW)

• Mentor Data Analysis team members to prioritize and resolve issues as well as continue their professional development

· Will be responsible for defining career paths for staff, creation of job descriptions, defining essential skills, and establishing a training curriculum for professional development.

• Collaborate in the definition of dashboard, predictive analytics, and reporting solutions

• Participate in planning and project meetings within each area and ensure the requirements of the business stakeholders, customers, and partners are thoroughly and completely represented

· Manages and adjusts project timelines when necessary and takes lead on the enforcement of project deadlines and schedules.

• Ensure all managed areas work in tandem to adhere to high quality standards and meet regulatory expectations

• Track and report project goals and timelines

• Identify project and resource issues to provide solutions

• Escalate issues to Sr. Director of BSS to avoid project delays

· Other duties as assigned by Senior IT Management and/or CIO

• Responsible to maintain AlohaCare’s confidential information in accordance with AlohaCare policies, and state and federal laws, rules and regulations regarding confidentiality. Employees have access to AlohaCare data based on the data classification assigned to this job title.

Requirements:

• Bachelor’s Degree – Information Technology or related field

• 5 years of management experience

• 5 years of experience in Healthcare/Managed Care industry

• 10 years of experience working with Information Technology and/or Data Analytics

• Experience with Business Intelligence tools (i.e., Power BI, SSRS, Tableu, etc. )

• Demonstrated ability to effectively present information to senior executives and

• Demonstrated ability to work with a diverse group of employees and managers and have excellent people skills

• Strong communication skills

• Strong organization skills

Preferred Requirements:

• Master’s Degree – MBA or equivalent

• Project Management certification

• 5 years of experience in Business Process Improvement/Redesign

• 5 years of Claims Processing system experience (i.e., QNXT)
• 5 years of Care Management system experience (i.e., Guiding Care)

• Experience with maintaining and enterprise data warehouse (i.e., Health Catalyst)

Mental, Physical and Environmental Demands:

• Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
• Inside working conditions
• No environmental hazards
• Requires operation of general office equipment to include PC

Salary Range: $100,000 - $125,000 annually

AlohaCare is committed to providing equal employment opportunity to all applicants in accordance with sound practices and federal and state laws. Our policy prohibits discrimination and harassment because of race, color, religion, sex (including gender identity or expression), pregnancy, age, national origin, ancestry, marital status, arrest and court record, disability, genetic information, sexual orientation, domestic or sexual violence victim status, credit history, citizenship status, military/veterans status, or other characteristics protected under applicable state and federal laws, regulations, and/or executive orders.