Operations Research Analysis Manager manages a team of operations research analysts to collect and analyze data to evaluate operational difficulties and make recommendations to solve problems. Identifies inefficiencies and analyzes and reports solutions to correct inefficiencies. Being an Operations Research Analysis Manager acts as advisor to operations research team regarding projects, tasks, and operations. Requires a bachelor's degree. Additionally, Operations Research Analysis Manager typically reports to the head of a unit/department. The Operations Research Analysis Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Operations Research Analysis Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
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About City of Hope
City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work - and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.
Position Summary
Assists the Executive Director, Clinical Research Care Coordination (ED CRCC), in the responsibilities for the daily operational needs of the Clinical Research Nurses (CRNs) in the Clinical Trials Office (CTO). Demonstrates in depth knowledge and understanding of oncology outpatient treatment, management patient care principles, standards of practice, social determinants of health and impact on transitions of care. Provides supervision of employees, participates in hiring, assigns work, coaches and teaches, evaluates performance and completes disciplinary actions. Actively works to ensure optimal delivery of care, execution of research, as well as performance improvement initiatives. Able to actively collaborate with peers, subordinates and supervisors in constructive problem solving as well as to facilitate frequent team building interactions with staff.
Key Responsibilities include:
Individual must have the ability to influence people though the use of effective communication and facts, participates in hiring, assigning work schedules, coaching, training, completes annual performance evaluations and provides disciplinary actions, as required. Responsible for participating in the oversight of daily operations, including staffing and scheduling of department staff to assure safe, high quality care for patients along the cancer continuum, and in the areas of oncology treatments, specifically in the research setting. S/he must have knowledge of the clinical research process and regulations and provide supporting patient education that supports the teaching from the clinical research team. Assures patient assignments in coordination with the charge nurses, and trouble shoots any patient issues with the unit manager with the guidance of the ED CRCC. Monitors identified quality performance improvement targets and data in coordination with other hospital departments and other members of the department leadership team.
Be a positive role model for assigned area(s). Encourage open and positive communication and provide excellent customer service. Advocates for COH, the staff and patients. Collaborates with internal and external customers to meet strategic goals. Is a change agent and encourages staff to participate in change. Monitors and controls resources (human and material). Encourages higher learning and professional development. Ensures staff competence and promotes professional practice standards through education and monitoring. Assures professional and regulatory standards are met and maintained.
Planning and goal setting
Patient Care and Clinical Quality
Personnel Management
Fiscal and Budget
Performs other related duties as assigned or requested.
Basic education, experience and skills required for consideration:
Required Certification/Licensure:
Preferred education experience and skills:
As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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