Operations Manager jobs in Concord, CA

Operations Manager manages the daily activities of an organization's operations. Implements company policies, procedures, and initiatives to ensure efficient operations. Being an Operations Manager monitors performance against operational goals and evaluates and enhances current operational systems. Develops reporting and auditing processes used to analyze operational effectiveness and reviews performance reports from team leaders. Additionally, Operations Manager coordinates operations with other functions. Typically requires a bachelor's degree. Typically reports to a director. The Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Operations Manager
  • Brosnan Risk Consultants
  • Antioch, CA OTHER
  • Company Overview/Benefits

       

    Brosnan is looking for an Operations Manager 

     

    The salary Range is between 65k and 70k, depending on experience and qualifications.

    PTO, Medical, Dental, Vision, and Company Match 401k up to 4%.

    Great Company with real opportunities for growth and advancement. 

     

     

    Here at Brosnan Risk Consultants, our culture encourages and supports diversity throughout the workplace! We offer both full-time and part-time opportunities. We also pride ourselves on promoting within. Many of our employees began their careers as security officers; today, we are proud to say they have become a part of the Senior Leadership Team (SLT). In addition, we offer medical, dental, and vision coverage and 401K (company match).

     

    We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

    Responsibilities

    Brosnan is looking for an Operations Manager (OM) responsible for monitoring and executing various operational duties within a dedicated region.  The OM will work closely with the regionally based teams (matrixed reporting structure) and be a direct resource to the security officer and field supervision staff around the clock.  They will also have local knowledge of the region, market, and all sites within OM’s Regional Operations Center’s (ROC) coverage area.

     

    The duties of this position include assisting in job set-up, developing and filling schedules in WinTeam, reconciling timesheets, meeting with clients, and conducting site visits to ensure exceptional service to our clients.  In addition, the Operations Manager will recruit, staff and manage job performance for all employees in the SF District.

     

    The ideal candidate is a great multi-tasker and power user of WinTeam, TrackTik, and eHub.  Must be able to handle stress and prioritize various tasks to be completed promptly.  Clear communication between multiple management levels is vital.  This position reports to the District Manager and works closely with the Regional Manager, and Human Resources.

     

    • Assist in completing field-supplied job set-up forms resulting in verified job numbers. 
    • Complete schedules, including backup roster (WinTeam).
    • Monitor SOs smartphone app clock-ins and clock-outs (eHub & Securitime).
    • Camera monitoring to ensure compliance and safety. 
    • Camera functionality audits with IT / Logistics.
    • Fill shifts where the SO calls out last minute and update WinTeam.
    • Schedule ad hoc / last-minute temporary sites when necessary and confirm coverage.
    • Work with the HR recruiter and field management (RM / DM) in the region to ensure all service needs are correctly being addressed, individuals are hired to fulfill all positions, and replacements are hired when needed.
    • Work with Operational Analysts to report to RM / DM client complaints, attendance problems, or other performance issues; advises management of any staffing problems that may arise as client requirements change.
    • Work with Intelligence Analysts to escalate important Incident Reports and other reports to the relevant Brosnan manager(s) and client manager(s).
    • Recommend operational improvements and efficiencies to your ROC manager
    • Provide daily operations reports
    • Work with Logistics and the local and regional team to manage uniforms and equipment inventories.
    • Receive and dispatch vehicle or equipment malfunctions notifications.
    • Receive, record, and direct any guard, field complaint, or personnel issue (non-business hours).
    • Continued review of training material to ensure compliance with the BRC Policies and Procedures. Notify the field of any BRC or Client initiated procedural changes.
    • Ensure Tracktik & eHub are adequately utilized by SOs and Field Supervisors.  Resolve use questions of these and other applications.
    • Maintains current knowledge of site contract requirements., including SO training requirements.
    • Maintain all SO’s availability, time worked, and client exclusion lists.  Coordinates with field-based schedule architect.
    • Report requests for time off, including vacation and personal leave requests to the guard’s immediate Supervisor and verify schedule impact, if any.

    Qualifications

    • Associate’s or Bachelor’s degree preferred
    • Valid Guard Card REQUIRED, with 40 hour BSIS training certificates
    • Must have a valid, state-issued Driver’s License and clean driving record
    • A US citizen or an alien lawfully authorized to work in the United States
    • Must present a professional image
    • Excellent communication skills; customer service experience is a plus
    • Skilled multi-tasker
    • Keen attention to detail
    • Reliable transportation and proximity to the ROC
    • Seven years of Supervisory and scheduling experience required
    • Must be proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)
    • Technology savvy

    Preferred Qualifications:

    • Security industry experience
    • Experience using scheduling software
    • WinTeam experience is a plus
    • Military Veteran (honorable discharge) or Law Enforcement experience
    • Dispatch Experience
    • Prior Command Center Experience (Private or Public sectors)

     

    #IND

  • 20 Days Ago

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Operations Manager
  • Tesla Motors, Inc.
  • Vallejo, CA FULL_TIME
  • Operations ManagerJob CategorySales & Customer SupportLocationVallejo, CaliforniaReq. ID213330Job TypeFull-timeTesla participates in the E-Verify ProgramWhat to ExpectThe Operations Manager is respons...
  • 23 Days Ago

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Operations Manager
  • Jack Doheny Company
  • Antioch, CA FULL_TIME
  • Position Objective This position is responsible for the overall performance of the branch location including, but not limited to service, parts, facility management, employee supervision, and fleet eq...
  • 1 Day Ago

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Operations Manager
  • Soiree Valet Parking Service, Inc.
  • Napa, CA FULL_TIME
  • Soiree Valet (Napa) Operations Manager Soiree Valet Parking Service Inc., headquartered in San Francisco, CA is launching Soiree Valet (Napa) 30 years of providing valet services for events, fixed loc...
  • 2 Days Ago

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Operations Manager
  • Loaves and Fishes of Contra Costa
  • Martinez, CA FULL_TIME
  • Job Description:The Operations Manager is responsible for managing the daily operations and overseeing the resources required to deliver LFCC hot meal services. This position reports to theExecutive D...
  • 3 Days Ago

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Operations Manager
  • UFC GYM
  • Concord, CA FULL_TIME
  • The Operations Manager (OM) is to ensure that members receive exceptional service from a happy, friendly staff in a clean and well-maintained facility. OM’s are also responsible for hiring, training a...
  • 8 Days Ago

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0 Operations Manager jobs found in Concord, CA area

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Plant Operations Manager
  • Pano
  • San Francisco, CA
  • Who we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires-wi...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • BMS CAT
  • Hayward, CA
  • Blackmon Mooring / BMSCAT is a global leader in disaster restoration. From initial clean-up to complete rebuilds, Blackm...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • Career Movement
  • Oakland, CA
  • Our client who specializes in port operation services is seeking an operations manager. This person will be managing and...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • Talent Groups
  • Palo Alto, CA
  • Title: Operations Manager Location: Palo Alto, CA (Remote & Hybrid) Employment Type: 10+ Month W2 Contract (No C2C or Sp...
  • 3/27/2024 12:00:00 AM

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Business Operations Manager
  • InsightRX
  • San Francisco, CA
  • InsightRX is a venture-backed healthcare technology company based in San Francisco focused on individualizing treatment ...
  • 3/25/2024 12:00:00 AM

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Operations Manager
  • Brosnan Risk Consultants
  • Antioch, CA
  • Company Overview/Benefits: Brosnan is looking for an Operations Manager PTO, Medical, Dental, Vision, and Company Match ...
  • 3/25/2024 12:00:00 AM

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Operations Manager
  • Haus
  • Mountain View, CA
  • About Haus Haus is a first of its kind decision science platform for the new digital privacy paradigm where data sharing...
  • 3/25/2024 12:00:00 AM

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Operations Manager
  • Career Movement
  • Oakland, CA
  • Our client who specializes in port operation services is seeking an operations manager. This person will be managing and...
  • 3/25/2024 12:00:00 AM

Concord (/ˈkɒŋkərd/ KON-kord) is the largest city in Contra Costa County, California. At the 2010 census, the city had a population of 122,067 making it the 8th largest city in the San Francisco Bay Area. Founded in 1869 as the community of Todos Santos by Salvio Pacheco, the name was changed to Concord within months. The city is a major regional suburban East Bay center within the San Francisco Bay Area, and is 29 miles (47 kilometres) east of San Francisco. Concord is located at 37°58′41″N 122°01′52″W / 37.97806°N 122.03111°W / 37.97806; -122.03111. It is 29 miles (47 kilometres) northeas...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Manager jobs
$130,258 to $168,041
Concord, California area prices
were up 2.5% from a year ago

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