Online Banking Specialist jobs in Tupelo, MS

Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

R
Online Account Specialist
  • Renasant Bank
  • Tupelo, MS OTHER
  • Overview

    The Customer Experience Center Online Account Specialist will work closely with other team members to provide exceptional customer service to our customers by answering questions, handling complaints and requests from customers via online and mobile banking, online account creation, inbound and outbound calls, and emails.  In this role, the Online Account Specialist will provide information, explain products to potential and existing customers, as well as promoting and selling of bank products and services through the discovery process, accurately and efficiently. The Online Account Specialist should maintain a broad knowledge of the financial industry as a whole and the organization (including its policies, procedures, products and related services).

     

    RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER

    Responsibilities

    • Meet or exceed established standards of performance for service and sales while providing an exceptional customer experience
    • Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies
    • Capture customer information into the database
    • Assist customers through the enrollment, online account opening, promotion of online services, and administer any necessary follow-up contact
    • Provide customers with answers to inquiries regarding a very broad and challenging range of financial services in an efficient and timely fashion
    • Uncover banking needs through the discovery process by initiating conversations with all customers and responding efficiently and accurately, as well as promoting and cross-selling bank products and services in a professional manner
    • Investigate, track, and resolve customer problems and inquiries in a timely manner
    • Maintain knowledge of Customer Experience Center policies and procedures, bank products and services, general operating procedures, and regulations to protect the bank from unnecessary risk
    • Participate in training and other learning opportunities to expand knowledge of company and position
    • Exhibit positive team spirit and willingness to help customers, both internal and external
    • Perform other related duties as assigned

    Qualifications

    • High school diploma or equivalent required, college education preferred
    • Minimum of 2 years of experience in customer sales and/or service with retail banking experience preferred
    • Detail-oriented and good organizational skills
    • Ability to produce individual and team sales and customer experience results
    • Effective written and verbal communication skills, including a pleasant tone and exceptional telephone manners
    • Proven ability to work closely with others in a willing and professional manner to resolve problems and address needs
    • Strong sales and marketing skills with proven ability to sell bank products and services preferred
    • Strong sense of teamwork, ability to work cooperatively in a team environment
    • Comfortable using a variety of technology software products
    • Knowledge of bank policies and procedures, regulations, control systems, operational issues related to banking and retail deposit/loan products and services preferred
    • Ability to work and adhere to flexible schedule in a demanding and fast-paced environment (Hours may exceed 40 hours per week, including Saturday rotations)

     

    Physical Demands

     

    The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.

     

    Work Environment 

     

    The Bank’s professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank’s employees, customers, and assets.

     

     

    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word “May”.

     

    This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties.  Other duties may be assigned as needs arise.  Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.

     

    This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

  • 21 Days Ago

O
CDL-A Dry Van Truck Driver in Tupelo, MS
  • Online Transport
  • Tupelo, MS FULL_TIME
  • Online Transport is currently seeking professional and safety conscious Class A CDL Company Truck Drivers to join our team! Regional Drivers Are Home on the Weekends!OTR Drivers Can Be Out As long As ...
  • 21 Days Ago

F
Remote Online Data Entry
  • FocusGroupPanel
  • Tupelo, MS FULL_TIME
  • Work From Home, Entry Level Data Entry Clerk As A Research Participant We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer...
  • 4 Days Ago

N
Specialist
  • North Mississippi Health Services
  • Tupelo, MS FULL_TIME
  • Adm & Dis Specialist, Days 12 hour shifts, Barnes Crossing FMC, some weekends Posting Description At North Mississippi Health Services, our mission is to continuously improve the health of the people ...
  • 22 Days Ago

T
Specialist
  • T-ROC
  • Philadelphia, MS FULL_TIME
  • At T-ROC you have the POWER TO CREATE CHANGE! As a premiere authorized wireless sales partner working inside of one of the world's largest retailers, you will become an exceptional salesperson! By foc...
  • 3 Days Ago

T
Specialist
  • T-ROC
  • Pontotoc, MS FULL_TIME
  • At T-ROC you have the POWER TO CREATE CHANGE! As a premiere authorized wireless sales partner working inside of one of the world's largest retailers, you will become an exceptional salesperson! By foc...
  • 3 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Online Banking Specialist jobs found in Tupelo, MS area

T
PLANT FINANCIAL ANALYST
  • The Judge Group
  • Booneville, MS
  • Job Title: Plant Financial AnalystLocation: Booneville, MSOur Company, Your Opportunity:JBS Foods is a company with an 8...
  • 3/28/2024 12:00:00 AM

J
In-Shop
  • Jimmy John's
  • Tupelo, MS
  • We are looking for the next ROCK STAR to join our family at Jimmy John's!!! Part-time positions are available in most lo...
  • 3/28/2024 12:00:00 AM

J
Adjusters Needed NOW for the Storm Season
  • Jet Adjusters
  • Tupelo, MS
  • Adjusters Needed NOW for the Storm Season Are you Interested in becoming an Independent Claims Adjuster? The storm seaso...
  • 3/28/2024 12:00:00 AM

C
Surveillance Investigator- Part Time
  • CoventBridge Group
  • Tupelo, MS
  • Overview: Surveillance Investigator Tupelo, MS area Immediate need for a Surveillance Investigator within the largest wo...
  • 3/28/2024 12:00:00 AM

W
Whataburger Jobs in Tupelo Now Hiring
  • Whataburger
  • Tupelo, MS
  • Ready to tackle a fun and rewarding career? There are Whataburger job openings in your area. Apply today and find the jo...
  • 3/28/2024 12:00:00 AM

C
Pest Control Sales - Tupelo
  • Cook's Pest Control, Inc.
  • Tupelo, MS
  • Company Description Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and ...
  • 3/28/2024 12:00:00 AM

T
Part-Time Security Officer
  • Tupelo Public School District
  • Tupelo, MS
  • Classified - Classified Positions - Security Officer - PT Job Number 4600293272 Start Date Open Date 02/06/2024 Closing ...
  • 3/28/2024 12:00:00 AM

N
Therapeutic Spa Tech.-Wellness Center Tupelo, Variable
  • North Mississippi Medical Center
  • Tupelo, MS
  • At North Mississippi Health Services, our mission is to continuously improve the health of the people of our region. Our...
  • 3/28/2024 12:00:00 AM

Tupelo /ˈtuːpəloʊ/ is a city in, and the county seat of, Lee County, Mississippi, United States. With an estimated population of 38,114 in 2017, Tupelo is the seventh-largest city in Mississippi and is considered a commercial, industrial, and cultural hub of North Mississippi. Tupelo was incorporated in 1867, although the area had earlier been settled as "Gum Pond" along the Mobile and Ohio Railroad. On February 7, 1934, Tupelo became the first city to receive power from the Tennessee Valley Authority thus giving it the nickname "The First TVA City." Much of the city was devastated by a maj...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Online Banking Specialist jobs
$33,217 to $42,667
Tupelo, Mississippi area prices
were up 1.2% from a year ago

Online Banking Specialist in Hartford, CT
Average Online Banking Specialist Salary in Florida.
February 21, 2020
Online Banking Specialist in Bismarck, ND
Florida ranks number 49 out of 50 states nationwide for Online Banking Specialist salaries.
December 20, 2019