Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
JOB CLASSIFICATION
Full / Part-time: Full-time
Hours Per Week: 40 hours
Location: 45 NE Loop 410, Suite 500 San Antonio, TX 78216
JOB SUMMARY
The Business Digital Banking Specialist position will be a part of a team within the Operations department. This group is responsible for handling the paperwork, set up and maintenance of Business Online services for the bank’s business clients. Support is provided to the clients by phone, email, and chat communication. The Business Digital Banking service offered by the bank includes a variety of products that may change or be added. The Business Digital Banking Specialist must work as part of the team to ensure that all duties, requests and projects are completed. Duties will be assigned by the department manager and will include learning to be the back-up for duties assigned to other employees in the department. Employees must learn and maintain knowledge in all aspects of Business Online including ACH rules, deadlines, system updates, banking rules and regulations. In addition, a knowledge of overall business banking is required to be prepared to assist clients with many questions or issues.
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.
Requirements
QUALIFICATIONS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
EOE/M/F/D/V
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0 Online Banking Specialist jobs found in San Antonio, TX area