Online Banking Specialist jobs in Longview, TX

Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Online Support Specialist-Bilingual
  • SIGNATURE SOLAR LLC
  • Sulphur, TX FULL_TIME
  •  

    Job Description  

    Our organization is seeking a tech-savy, customer-oriented individual to join our team as an EG4 Online  Support Specialist. The ideal candidate will be responsible for providing excellent customer service to our  customers through forums, Facebook, and other digital channels. They will assist with a wide range of  technical queries, sharing additional knowledge about our products and services, and creating a lasting  positive experience for our users.  

    A successful candidate must be able to:  

    ● Respond to customer inquiries promptly and accurately on various online platforms such as forums,  Facebook, etc…  

    ● Analyze, question, and troubleshoot technical issues customers present, ensuring an accurate  representation of their problems.  

    ● Collaborate closely with the R&D department to identify and implement solutions for customer  concerns.  

    ● Demonstrate excellent communication skills to convey technical information to customers effectively.  

    ● Maintain detailed and accurate records of customer interactions, inquiries, troubleshooting steps, and  resolutions in the ticketing system.  

    ● Provide feedback regarding customer concerns, operational issues, and trends to help drive product  and support improvements.  

    ● Maintain up-to-date knowledge about our products and services.  

    ● Provide support over the phone with our Technical Support team when needed. 

    ● All other duties assigned  

    A successful candidate will demonstrate:  

    ● Commitment to the empathy of the customer.  

    ● The ability to critically analyze, research, and verify information through online resources, manuals, or  with the R&D department.  

    ● Desire to be a team player and eager to learn and master new technical topics. 

    ● Attention to detail and ability to effectively multi-task.  

    ● Highly proficient in decision-making and problem-solving.  

    ● The capability to demonstrate and exercise composure in high-pressure scenarios involving  dissatisfied customers. showcasing self-control and professionalism.  

    Qualifications:  

    ● Experience with test equipment and remote/web-based diagnostic tools.  

    ● Must have exceptional written and verbal communication skills.  

    ● Exceptional leadership, organizational and interpersonal skills.  

    ● 2 years of customer service/support experience  

    ● Preferred Bilingual (Spanish)  

    ● NABCEP Photovoltaic Associate certification.


    Physical Requirements: 

    • This position may require the ability to perform tasks that involve sitting, standing, walking, lifting, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.


    EG4 Electronics Perks:

    • Medical. 

    • Dental. 

    • Vision. 

    • Supplemental life.

    • PTO.

    • Company-branded merchandise.

    • Community events.

    • Company-funded continued education opportunities.

    • Discounts and perks through locally owned businesses.

    • Free Lunch Fridays!


    EEO Statement:

    • EG4 Electronics is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

  • 16 Days Ago

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Online Support Specialist-Bilingual
  • EG4 Electronics
  • Sulphur, TX FULL_TIME
  • Job Description Our organization is seeking a tech-savy, customer-oriented individual to join our team as an EG4 Online Support Specialist. The ideal candidate will be responsible for providing excell...
  • 17 Days Ago

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Digital Banking Specialist
  • Guaranty Bank and Trust NA
  • Mount Pleasant, TX FULL_TIME
  • Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty ...
  • 6 Days Ago

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Diesel Mechanic
  • Texas Truck and Motorhome Specialist, LLC.
  • Longview, TX FULL_TIME
  • $3,000 Sign on bonus. (Must be at least 25 years old) Immediate opening for an experienced diesel mechanic (semi-truck, trailer, and motorhome). Only apply if you have prior experience, please. Top pa...
  • 3 Days Ago

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Remote Online Data Entry
  • FocusGroupPanel
  • Longview, TX FULL_TIME
  • Work From Home, Entry Level Data Entry Clerk As A Research Participant We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer...
  • Just Posted

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Assistant Banking Center Manager (FT)
  • Origin Bank
  • Henderson, TX FULL_TIME
  • About Origin BankPutting relationships first for more than a century, Origin provides a broad range of financial services to small and medium-sized businesses, municipalities, high net-worth individua...
  • 24 Days Ago

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0 Online Banking Specialist jobs found in Longview, TX area

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Bilingual Personal Banker
  • First National Bank Texas
  • Tyler, TX
  • Job Description Under immediate direction, provides exceptional customer service, involving receipt and payment of cash,...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Tyler, TX
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Mlt, Medical Laboratory Technician - Longview - PRN
  • Christus Health
  • Longview, TX
  • Description Summary: Performs clinical testing in assigned section/s such as general laboratory, Blood Bank and Microbio...
  • 3/27/2024 12:00:00 AM

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General Manager
  • Arby's
  • Longview, TX
  • *Position* As a General Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Mana...
  • 3/27/2024 12:00:00 AM

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Assistant Branch Manager - Tyler
  • United Heritage Credit Union
  • Tyler, TX
  • Location: 522 S Broadway Ave Tyler, Texas 75702 Schedule: Flexible availability to work up to 40 hours per week during t...
  • 3/26/2024 12:00:00 AM

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Distinguished Data Engineer
  • Capital One
  • Longview, TX
  • West Creek 2 (12072), United States of America, Richmond, Virginia Distinguished Data Engineer Distinguished Engineers a...
  • 3/26/2024 12:00:00 AM

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Systems Administrator in Longview
  • Austin Bank
  • Longview, TX
  • ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following: include the following. Other duties may be assigned. Empl...
  • 3/26/2024 12:00:00 AM

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Supervisor Laboratory
  • TalentBurst, Inc.
  • Longview, TX
  • Supervisor Laboratory, Longview, TX Shift: Flexible 8hr Days/Nights - OT Opportunity Length: 13wks Weekends: Yes On-Call...
  • 3/25/2024 12:00:00 AM

Longview is the forty-fifth largest city in the state of Texas. The city is mostly located in Gregg County, of which it is the county seat; a small part of Longview extends into the western part of neighboring Harrison County. Longview is located in East Texas, where Interstate 20 and U.S. Highways 80 and 259 converge just north of the Sabine River. According to the 2010 U.S. census, the city had a population of 80,455. The estimated population in 2017 was 81,522. Longview is the principal city of the Longview metropolitan statistical area, comprising Gregg, Upshur, and Rusk counties. The popu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Online Banking Specialist jobs
$35,951 to $46,178
Longview, Texas area prices
were up 1.2% from a year ago

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