Online Banking Manager jobs in Norfolk, NE

SUMMARY: The primary role of the VP Business Banking Manager is to manage operations and maximize profitability of a full service bank branch; positively influence branch profitability by expanding and developing new personal and small business banking relationships. Serves as Chief Lending Officer for the branch, and member of the Officer Loan Committee (OLC). Presents loans in excess of OLC to Executive Officer Loan Committee (EOLC). Employees in this job class oversee delivery of consistent high quality customer service, develop their customer base, and grow their branch portfolio in a cost effective manner. Employees in this classification are responsible for the administration and efficient daily operation of a bank branch including lending, deposit growth, sales, customer services and security in accordance with bank objectives, policies, and procedures. This job class requires knowledge of lending, banking operations, the ability to manage a full service bank branch and assigned staff, and meet or exceed established sales goals in accordance with Midstates Bank's core values.

SPECIFIC DUTIES AND RESPONSIBILITIES

1. Chief Lending Officer for branch with lending authority approved by Chief Credit Officer and/or President.
2. Remain familiar with loan policy and provide input suggestions to management as needed.
3. Maintains and grows a loan/deposit portfolio and responsible for credit quality and stable deposits.
4. Reviews, audits, modifies, and prepares a variety of operational and financial reports, credit analysis, and general correspondence within required timeframes.
5. Assists officers with performing and reporting collateral inspections
6. Knowledge of FSA and SBA applications and prepare when needed. Responsible for bank-wide lender knowledge.
7. Calls on prospective and existing customers to develop professional relationships; solicit new business and create target lists.
8. Develops and manages profitable, multi-product relationships with individuals, small businesses, and small business management teams.
9. Active participation in the Officer Loan Committee to approve loans and/or present loans that excess of CLO limits. Presents loan request to EOLC when necessary.
10. Coaches and directs the staff to ensure all assigned duties and responsibilities are in compliance with bank policy, and ensures staff members meet established sales and deposit goals; conducts regular exempt and non-exempt employee performance reviews; manages employee relations; makes hiring and termination decision; and recommends salary issues to Senior Management.
11. Manages employees, organizes and directs activities, accountable to manage cost effectiveness of the branch; maximizes branch profitability, provides high level of quality customer service, and has overall daily operational responsibility for the performance of a full service branch.
12. Recruits, selects, trains, motivates, and develops assigned staff; completes and conducts performance appraisals; acts as final authority for issue resolution at branch level.
13. Oversees organization of branch sales, operations and service processes and procedures to maximize customer service; staff productivity, and operational efficiencies while overseeing cross-selling efforts of branch operations staff; facilitates staff referrals of bank.
14. Ensures staff compliance with bank regulations, requirements, and procedures; ensures staff follows operational and security policies and procedures.
15. Achieves and/or exceeds established branch performance and personal production goals; ensures that staff members meet established sales.
16. Supports Community Reinvestment Act (CRA) through business development efforts; educates branch staff in CRA requirements including documentation; directs overall CRA efforts for the branch.
17. Approves customer overdrafts and other transactions in accordance with established authority levels/limits.
18. Receives and resolves routine and/or difficult customer issues and inquiries.
19. Attend civic activities to promote growth and development of the community and represent the bank in a positive manner.
20. Other duties as assigned by Midstates Bank management team.

Skills and Qualifications:

Strong interpersonal and communication skills, including leadership to effectively manage and have overall responsibility for the performance of a bank branch; problem solving skills; financial analysis skills; proven ability to develop and enhance client relationships; extensive knowledge of all bank deposit and loan products including SBA/FSA and other third-party offerings; strong knowledge of bank operations, regulations, compliance, and security policies, practices and procedures; strong computer skills in Microsoft Office products and experience in Moody's Lending Cloud software is beneficial.

Education:

Four-year college degree from an accredited college or equivalent

Experience:

Minimum of 5 years of commercial lending experience. Minimum 2 years of management experience. Bank experience preferred.