Online Banking Manager jobs in Massachusetts

Online Banking Manager oversees online banking activities. Develops policies and procedures for electronic banking processes to ensure compliance with established standards and regulations. Being an Online Banking Manager directs support operations to resolve customer issues with online tools. Participates in the maintenance and development of the bank's online products and services. Additionally, Online Banking Manager requires a bachelor's degree. Typically reports to a director. The Online Banking Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Online Banking Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

E
Customer Service Center Online Banking Specialist I
  • Eastern Insurance Group
  • MA, MA FULL_TIME
  • The CL Account Executive role is responsible for handling all customer relations and supporting services for assigned accounts.

    Work with producers / marketing in order to enhance client development, service, quality and sales of these clients. This role is also responsible for negotiating favorable quotes with appropriate insurance carriers for client recommendations and maintain a current level of knowledge on rates, forms, and coverage changes through bulletins and circulars, and maintains required commercial lines manuals and rating systems.

    This high visibility role serves as the first line response for basic incoming customer calls to the bank. A great position to start your career here at Eastern and learn the inner workings of our bank.

    The Regional Service Associate role will be required to travel throughout the region 100% of the time and will work toward achieving specific individual sales and service goals.

    This tole is responsible for operational compliance and adherence to policy. Handles daily account maintenance and other service issues as necessary, process deposits to customer accounts and properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.

    As a Service Associate, you will serve as the face of Eastern bank, interfacing with customers and assisting them in their banking needs.

    This role is integral to the branch as it generates new business, services new and existing customers, processes requests, and work heavily in our loan, mortgage, and deposits areas.

    The right person will possess a wealth of knowledge on our products and services, provide all customers with stellar customer service, all while working to build strong relationships not only with customers, but our internal clients as well.

    This high visibility role serves as the first line response for basic incoming customer calls to the bank. A great position to start your career here at Eastern and learn the inner workings of our bank.

    Tellers Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate Within the Commercial Lines group of Eastern Insurance, we are seeking a Senior Level Management Liability Specialist / Marketing Analyst to join our marketing team.

    Reporting to the Commercial Lines Marketing Director, the analyst is primarily responsible for marketing and new business placement of Directors & Officers, Employment Practices Fiduciary, Crime and Cyber Liability coverages.

    As a Service Associate, you will serve as the face of Eastern bank, interfacing with customers and assisting them in their banking needs.

    This role is integral to the branch as it generates new business, services new and existing customers, processes requests, and work heavily in our loan, mortgage, and deposits areas.

    The right person will possess a wealth of knowledge on our products and services, provide all customers with stellar customer service, all while working to build strong relationships not only with customers, but our internal clients as well.

    This role sits in Natick, MA. Responsibilities include, but are not limited to the following : Investigate inquiries and research requests from business lines, providing day-to-day support, assistance & advice as requested.

    Troubleshoot & resolve identified incidents in a timely manner and in line with the company's standards and service levels, with the assistance of more experienced team members on the more complex items.

    The Human Resources Division includes Employment, Employee Relations, Compensation, Benefits, Payroll, and Training. Our mission is to attract, develop, and retain talented employees with personal values in concert with our Corporate Values and who demonstrate the necessary skills to perform the tasks and functions needed to achieve the Bank's goals and objectives.

    The Eastern Bank Marketing team are the voice and stewards of the Eastern Bank brand. Whether there is a campaign that needs advertising or social support, a sponsorship in our community, or a press opportunity, the Marketing Department supports the organization.

    And with our experience in the communications field, we help internal and external partners do more good in how we emulate the Eastern Bank brand.

    As a Service Associate, you will serve as the face of Eastern bank, interfacing with customers and assisting them in their banking needs.

    This role is integral to the branch as it generates new business, services new and existing customers, processes requests, and work heavily in our loan, mortgage, and deposits areas.

    The right person will possess a wealth of knowledge on our products and services, provide all customers with stellar customer service, all while working to build strong relationships not only with customers, but our internal clients as well.

    Eastern Wealth Management is seeking a talented team leader to join and lead our Relationship Manager team! This is a great position to expand your career while assisting in the growth and development of one of Eastern's most prominent divisions.

    In a Retail bank branch, the Assistant Branch Manager proactively sells the banks products and services to existing customers and prospects, guides the sales efforts of the platform team, ensures superior customer service levels, and manages the daily operations of their branch.

    Provides a high level of customer service to all Online Banking end users. Uses strong written communication skills to reply to internal and external email inquiries in a timely an efficient manner.

    Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online accounts.

    Handles all online banking call volume for the Customer Service Center and may assist other areas of the call center on an as needed basis.

    Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).

    Works toward achieving specific individual sales and service goals through the following activities : Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).

    Works toward achieving specific individual sales and service goals through the following activities : As a Service Associate, you will serve as the face of Eastern bank, interfacing with customers and assisting them in their banking needs.

    This role is integral to the branch as it generates new business, services new and existing customers, processes requests, and work heavily in our loan, mortgage, and deposits areas.

    The right person will possess a wealth of knowledge on our products and services, provide all customers with stellar customer service, all while working to build strong relationships not only with customers, but our internal clients as well.

    The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.

    Must maintain a thorough knowledge base of bank / call center products, services, policies, and procedures. Is responsible for achieving entry level departmental service standards and sales goals as set forth by senior management.

    Must develop the necessary skills to work independently in a remote or onsite environment As a Service Associate, you will serve as the face of Eastern bank, interfacing with customers and assisting them in their banking needs.

    This role is integral to the branch as it generates new business, services new and existing customers, processes requests, and work heavily in our loan, mortgage, and deposits areas. The right person

    10 hours ago
  • 19 Days Ago

T
Banking Center Manager - Nantucket
  • The Cape Cod Five Cents Savings Bank
  • Nantucket, MA FULL_TIME
  • DescriptionSUMMARY: The Banking Center Manager leads a Banking Center or Centers with a focus on providing leadership, delivering exceptional customer service, business development, and community rela...
  • 21 Days Ago

T
Banking Center Manager - Float
  • The Cape Cod Five Cents Savings Bank
  • Cape Cod, MA FULL_TIME
  • DescriptionSUMMARY: The Banking Center Manager leads a Banking Center or Centers with a focus on providing leadership, delivering exceptional customer service, business development, and community rela...
  • 23 Days Ago

T
Banking Center Manager - Nantucket
  • The Cape Cod Five
  • Nantucket, MA FULL_TIME
  • SUMMARY: The Banking Center Manager leads a Banking Center or Centers with a focus on providing leadership, delivering exceptional customer service, business development, and community relations. Resp...
  • 24 Days Ago

C
Banking Center Manager - Float
  • Cape Cod Five Cents Savings Bank
  • Cape Cod, MA FULL_TIME
  • SUMMARY: The Banking Center Manager leads a Banking Center or Centers with a focus on providing leadership, delivering exceptional customer service, business development, and community relations. Resp...
  • 25 Days Ago

C
Banking Center Manager - Nantucket
  • Cape Cod Five Cents Savings Bank
  • Nantucket, MA FULL_TIME
  • SUMMARY: The Banking Center Manager leads a Banking Center or Centers with a focus on providing leadership, delivering exceptional customer service, business development, and community relations. Resp...
  • 25 Days Ago

A
Surgical Services Clinical Nurse Specialist
  • Ascension
  • Indianapolis, IN
  • Details Department: Surgical Services Schedule: Full-time Monday-Friday Flexible start times Hospital: St. Vincent's 86t...
  • 3/28/2024 12:00:00 AM

A
Women's Service line Advanced Provider
  • Ascension
  • Indianapolis, IN
  • Details Department: Women's Health Schedule: Full-time Monday-Friday, No Weekends, No Holiday and No Call Hospital: Asce...
  • 3/28/2024 12:00:00 AM

R
(Senior) Marketing Manager, CRM Lifecycle
  • Rakuten Viki
  • San Mateo, CA
  • Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwi...
  • 3/28/2024 12:00:00 AM

B
Digital Banking Manager
  • Bank Forward
  • Fargo, ND
  • At Bank Forward, our greatest asset is our employees. Working for a widely respected company with a rich tradition, in a...
  • 3/28/2024 12:00:00 AM

T
Digital Banking Manager - To 150K - Brooklyn, NY - Job 3147
  • The Symicor Group
  • Brooklyn, NY
  • Digital Banking Manager - To $150K - Brooklyn, NY - Job # 3147 Who We Are The Symicor Group is a boutique talent acquisi...
  • 3/28/2024 12:00:00 AM

R
Mortgage Loan Officer
  • Royal Business Bank
  • Honolulu, HI
  • JOB SUMMARY Responsible for soliciting, negotiating, underwriting and coordinating the closing of mortgage loans in comp...
  • 3/28/2024 12:00:00 AM

R
Business Development Officer
  • Royal Business Bank
  • Los Angeles, CA
  • JOB SUMMARY Under supervision and following established policies and procedures, provides excellent customer service by ...
  • 3/28/2024 12:00:00 AM

R
Business Development Officer
  • Royal Business Bank
  • Las Vegas, NV
  • JOB SUMMARY Under supervision and following established policies and procedures, provides excellent customer service by ...
  • 3/28/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Online Banking Manager jobs
$75,096 to $107,922

Online Banking Manager in Parkersburg, WV
All you need is a computer and a few minutes to get on your way to secure internet banking.
January 15, 2020
Online Banking Manager in Wilmington, DE
If you receive a message which says, "Please upgrade your browser to continue using Online Banking" it means you are using an older web browser that is no longer supported by Online Banking.
January 15, 2020
Online Banking Manager in Richmond, VA
Today, being a member of UCCU means having complete access to UCCU’s award-winning Online Mobile Banking Experience, one of the most advanced and comprehensive suites of online banking tools and services in the nation.
February 21, 2020