OFFICE SERVICES MANAGER oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an OFFICE SERVICES MANAGER typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, OFFICE SERVICES MANAGER coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The OFFICE SERVICES MANAGER manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an OFFICE SERVICES MANAGER typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Vision Statement
Options Counseling and Family Services supports the health, safety, equity, and well-being of our clients, families, employees, and communities.
Mission Statement
In partnership with members of the communities we serve, Options Counseling and Family Services promotes safety, healing, and empowerment for individuals and families.
Benefits
Options offers many benefits for our full-time employees (full-time is any employee working 30 hours per week or more). A list of all our benefits can be found on our website, here: https://options.org/careers/benefits/
Highlights:
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they have every one of the qualifications as described. We are most interested in finding the best candidate and our hiring processes are centered on assessing candidates based on diverse experience. Please let us know if you have questions.
General Description:
Responsible for managing the daily operations of the office. Will assist with organizing tasks and projects for the Director, Clinical Manager, Program Supervisor(s), and service providers. Requires demonstrated experience in general office management, with knowledge of record keeping and financial information. Ability to effectively present information and respond to questions from management, therapist, community partners and other members of the team.
Minimum Qualifications:
Two-year college degree and two years of office management experience, or an equivalent combination of education and experience. Exceptional verbal and written communication skills. Able to work independently. Excellent computer skills in a Microsoft Windows environment, including proficiency with Microsoft Word, Excel, and database management and record keeping software (applicants will take a computer assessment to evaluate skill level). Must have respectful, open, unbiased, accepting attitude toward clients and their families. Must be able to pass a ODHS background check, which may include fingerprinting.
Preferred Qualifications:
Supervisory experience in an office environment. Experience in healthcare or another service industry. Bilingual, English/Spanish.
Essential Duties and Responsibilities:
Working Conditions: