Office Services Assistant jobs in Silver Spring, MD

Office Services Assistant supports office administrative functions and processes with assistance, backup, and coordination duties. Assists with planning and coordinating office-wide processes such as facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Being an Office Services Assistant monitors inventory and places orders for office equipment, supplies, or provisions. Processes mail, invoices, employee expense reports, reimbursements, and petty cash. Additionally, Office Services Assistant tracks time reports, attendance or time cards. May act as backup for receptionist, phone coverage, or assist HR activities such as employee onboarding, interview coordination, training initiatives, and other special projects. May be responsible for performing company database or system administration tasks, including data input, reporting, user support, and upgrades. Addresses routine day-to-day problems or coordinates with stakeholders to obtain solutions. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Office Services Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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EO Specialist
  • US Office of the Assistant Secretary for...
  • Washington, DC FULL_TIME
  • Duties

    The following are the major duties of the GS-13 position. The duties at the GS-9-12 levels are similar, however, the GS-13 performs these duties at a higher level of proficiency and with less oversight.

    • Conducts important, sensitive, highly difficult, and complex reviews and investigations of recipients of financial assistance.
    • Conducts comprehensive equal opportunity (EO) compliance reviews of recipients' programs.
    • Resolves issues identified during compliance reviews and investigations that are strongly contested.
    • Negotiates with top State and local officials, union officials, and their attorneys.
    • Drafts corrective actions and prepares letters of findings or determinations based upon data complied during compliance reviews or investigations.
    • Prepares and/or reviews files prepared for enforcement actions.
    • Monitors State Nondiscrimination Plans to determine adherence to plans and equal opportunity principles and regulations based on enforced legal requirements and policy.
    • Prepares reports documenting findings and resolves any issues of non-compliance.
    • Drafts and monitors conciliation or negotiated settlement agreements.
    • Develops and presents training on issues related to nondiscrimination and equal opportunity.
    • Reviews and drafts new and/or revised regulations, policies, and guidance materials.
    • Other duties as assigned.

    Requirements

    Conditions of Employment

    • Must be a U.S. Citizen.
    • Must be at least 16 years old.
    • Requires a probationary period if the requirement has not been met.
    • Candidate required to obtain the necessary security/investigation level.

    Qualifications

    You must meet the Basic Requirements listed in the "Education Requirements" section and the "Specialized Experience" to qualify for EO Specialist, as described below.

    Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

    Qualifying specialized experience for GS-09 includes:

    • Experience conducting E.O. investigations and compliance reviews designed to evaluate whether entities are in compliance with the law.
    • Experience in analyzing E.O. complaints, applying law to fact, and applying investigative methods to determine whether a covered entity is in compliance with the law.
    At the GS-09 level, you may also qualify based on education with the following:

    Master's degree or equivalent graduate degree
    OR
    2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree

    Qualifying specialized experience for GS-11 includes:
    • Experience conducting E.O. investigations and compliance reviews designed to evaluate whether entities are in compliance with the law.
    • Experience in analyzing E.O. complaints, applying law to fact, and applying investigative methods to determine whether a covered entity is in compliance with the law.
    • Experience in fact-finding, analyzing, problem solving, and writing, and in assisting others to do so, in order to identify issues and problems in discrimination cases and recommend solutions.
    At the GS-11 level, you may also qualify based on education with the following:

    Ph.D. or equivalent doctoral degree
    or
    3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree

    Qualifying specialized experience for GS-12 includes:
    • Experience conducting E.O. investigations and compliance reviews designed to evaluate whether entities are in compliance with the law.
    • Experience in analyzing E.O. complaints, applying law to fact, and applying investigative methods to determine whether a covered entity is in compliance with the law.
    • Experience in fact-finding, analyzing, problem solving, and writing, and in assisting others to do so, in order to identify issues and problems in discrimination cases and recommend solutions.
    • Experience processing, investigating, and adjudicating discrimination complaints.
    • Experience drafting documents for investigations and compliance reviews, such as letters of acceptance or dismissal, requests for information and documents, and letters of findings or determination.
    There is no education substitution for the GS-12 level.

    Qualifying specialized experience for GS-13 includes:
    • Experience conducting E.O. investigations and compliance reviews designed to evaluate whether entities are in compliance with the law.
    • Experience in analyzing E.O. complaints, applying law to fact, and applying investigative methods to determine whether a covered entity is in compliance with the law.
    • Experience in fact-finding, analyzing, problem solving, and writing, and in assisting others to do so, in order to identify issues and problems in discrimination cases and recommend solutions.
    • Experience processing, investigating, and adjudicating discrimination complaints.
    • Experience drafting documents for investigations and compliance reviews, such as letters of acceptance or dismissal, requests for information and documents, and letters of findings or determination.
    • Experiencing drafting documents such as new or revised regulations, policies, guidance materials, and similar documents implementing statutes, regulations or executive orders promulgated by Federal and/or other government departments and agencies.

    There is no education substitution for the GS-13 level.

    Education

    Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.

    If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position. Click Evaluation of Foreign Education for more information.

    Additional information

    Applicants must meet all legal and regulatory requirements. Reference the Required Documents section for additional requirements.

    The full performance level of this position is GS-13.

    Career Level Promotion: There is no obligation to provide future promotions if you are selected. Promotions are dependent on your ability to perform the duties at a higher level, meet all the performance requirements, and the supervisor's recommendation to the next grade.

    Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.

    The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.

    Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

    As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

    Telework Positions: Eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.

    Based on agency needs, additional positions may be filled using this vacancy.

    The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act.

    Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.


    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

    Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

    Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

    Category C - Meets the specialized experience described in the minimum qualification requirements section of this announcement and demonstrates proficiency in the basic competencies.

    Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

    • Oral Communication
    • Planning and Evaluating
    • Project Management
    • Technical Competence
    • Written Communication


    Click here for Evaluation details.

    You may preview questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12290043

    The information you provide may be verified by a review of your paid, unpaid, volunteer, and other lived experience, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

    INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) who are placed into Category B or higher will be considered well-qualified. Be sure to review the eligibility questions to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation.

    Click Application of Veterans Preference for Category Rating Jobs for more information.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date.

      • Resumes: Required and applicants must provide a resume either by creating one in USAJOBS or uploading one from your profile. To receive full consideration for relevant and specialized experience, please list the month, year, and number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions and confirm that your resume supports your question responses.
      • Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive the veteran's preference. For more information, go to Feds Hire Vets - Veterans Preference
      • Displaced Employee Placement Documents: Only required if requesting priority consideration under CTAP or ICTAP eligibility.
      • Unofficial Transcript(s) (in English) - If you are using education as a basis for qualifying for this position, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements (ex. BA/BS, MA, JD, Ph.D., etc.). If specific coursework is required to qualify, you must supply an unofficial transcript from each academic institution in which the required courses were taken in order to receive credit. You may upload your unofficial transcript(s) as one document with a maximum size limit of 5 MB.
      NOTE: The OFFICIAL Transcript(s) MUST BE RECEIVED if you are selected, and prior to receiving the firm offer with a start date.

      Cover Letters are not mandatory and will not be used to verify experience but may be submitted.

      Do not upload password-protected documents.

      Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

      If you are relying on your education to meet qualification requirements:

      Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

      Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    • How to Apply

      To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the Required Documents section.

      Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time on the vacancy closing date to receive consideration.

      Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.

      Important - Save your information before the 30 minute system timeout! For help, go to USAJOBS Help Center.

      STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents. Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. For each employment period, include start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week) otherwise, your application may be considered incomplete.

      STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the job title and then click the Apply button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Proceed through the steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. In the final step, once you have certified your application, click the Continue to agency site button.

      STEP 3 - Complete the 2nd part of the application process (DOL). On the Department of Labor (DOL) page, create a DOL Account if you have not already and click Apply to this vacancy. Continue through the progress steps at the top of the DOL page. The 2nd progress step is where you answer the vacancy-specific questions. The 3rd progress step Documents is where you submit the required documents (only if applicable to you) specified in the Required Documents section of this vacancy.

      STEP 4 - On the Review and Submit step, verify each section of your application is complete and correct. In order to submit your application, you must have a check mark next to each section listed. If there is an X, return to the appropriate section and follow the prompts. When it is ready for submission, certify your application and click the Submit Application button.

      STEP 5 - Edit Application as needed by 11:59 pm Eastern Time of Closing Date by returning to USAJOBS, clicking the vacancy, thenUpdate Application.

      NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

      Agency contact information

      Stephanie Hawkins

      Phone

      312-353-1022

      Email

      hawkins.stephanie.a@dol.gov

      Address

      Office of the Assistant Secretary for Administration and Management
      200 Constitution Avenue NW
      Washington, DC 20210
      US

      Next steps

      Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interviews. You will be notified of the outcome. A selection is expected to be made within 30 calendar days of the issuance date of the certificate.

      For instructions on how to check the status of your application, go to USAJOBS Help Guide.

      USAJOBS will no longer send status alert email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency's point of contact on the job announcement.

      To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    • Fair and Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Equal Employment Opportunity (EEO) Policy
      • Reasonable accommodation policy
      • Financial suitability
      • Selective Service
      • New employee probationary period
      • Signature and false statements
      • Privacy Act
      • Social security number request

    Required Documents

    The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date.

    • Resumes: Required and applicants must provide a resume either by creating one in USAJOBS or uploading one from your profile. To receive full consideration for relevant and specialized experience, please list the month, year, and number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions and confirm that your resume supports your question responses.
    • Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive the veteran's preference. For more information, go to Feds Hire Vets - Veterans Preference
    • Displaced Employee Placement Documents: Only required if requesting priority consideration under CTAP or ICTAP eligibility.
    • Unofficial Transcript(s) (in English) - If you are using education as a basis for qualifying for this position, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements (ex. BA/BS, MA, JD, Ph.D., etc.). If specific coursework is required to qualify, you must supply an unofficial transcript from each academic institution in which the required courses were taken in order to receive credit. You may upload your unofficial transcript(s) as one document with a maximum size limit of 5 MB.
    NOTE: The OFFICIAL Transcript(s) MUST BE RECEIVED if you are selected, and prior to receiving the firm offer with a start date.

    Cover Letters are not mandatory and will not be used to verify experience but may be submitted.

    Do not upload password-protected documents.

    Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


    Help

    This job is open to

    • Career transition (CTAP, ICTAP, RPL)

      Federal employees who meet the definition of a "surplus" or "displaced" employee.

    • The public

      U.S. Citizens, Nationals or those who owe allegiance to the U.S.

    Clarification from the agency

    U.S. citizens or U.S. Nationals; no prior Federal experience is required. Also advertised as job announcement MS-24-CHI-CRC-12290042-SAH for status applicants. To be considered for each, apply to BOTH jobs.

  • 1 Day Ago

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Supervisory Facility Operations Specialist
  • US Office of the Assistant Secretary for...
  • Washington, DC FULL_TIME
  • Duties For GS-1640-14, duties include but are not limited to the following: Direct and coordinate the operation, repair, preventive maintenance, construction, equipment, building and grounds. Formulat...
  • 25 Days Ago

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Health Scientist Administrator (Research Integrity Specialist)
  • Office of the Assistant Secretary for Health
  • Rockville, MD FULL_TIME
  • This position is located in the Department of Health and Human Services, Office of the Assistant Secretary for Health, Office of Research Integrity (ORI), located in Rockville, Maryland.
  • 8 Days Ago

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Scientific Journal Director
  • Office of the Assistant Secretary for Health
  • Washington, DC FULL_TIME
  • This position is located in the Department of Health and Human Services, Office of the Assistant Secretary for Health, Office of the Surgeon General (OSG), located in Washington, District of Columbia.
  • 9 Days Ago

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Supervisory IT Specialist (CUSTSPT)
  • US Office of the Assistant Secretary for...
  • Washington, DC FULL_TIME
  • Duties Major duties for this position include, but are not limited to: Responsible for the application and execution of the service level management (SLM) processes, regularly monitors and reports the...
  • 10 Days Ago

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Supervisory Management and Program Analyst
  • US Office of the Assistant Secretary for...
  • Washington, DC FULL_TIME
  • Duties For GS-0343-14, duties include but are not limited to the following: Serve as DOL's principal point of contact and decision-maker for the personal property programs. Incumbent interfaces with a...
  • 12 Days Ago

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0 Office Services Assistant jobs found in Silver Spring, MD area

E
Customer Service Representative
  • EYA
  • Bethesda, MD
  • Position Summary: EYA, the premier residential developer in the Washington D.C. Metropolitan Area, is seeking a Customer...
  • 3/28/2024 12:00:00 AM

C
Access Call Center Representative (PRN | As Needed)
  • Children's National Hospital
  • Silver Spring, MD
  • Schedule, pre-certify, verify and document procedures for ancillary services and minor surgical treatments. Serve as a l...
  • 3/28/2024 12:00:00 AM

B
Receptionist/Office Assistant
  • Bechtel Corporation
  • Reston, VA
  • The Office Services Assistant/ Receptionist will help manage the reception/security desk of the Bechtel Reston office he...
  • 3/28/2024 12:00:00 AM

V
Veterans Service Officer
  • Vietnam Veterans of America
  • Silver Spring, MD
  • Job Description Job Description Summary The role and responsibilities of the Veterans Service Officer (VSO) is to assist...
  • 3/26/2024 12:00:00 AM

C
Patient Services Rep - CNPA Silver Spring
  • Children's National Medical Center
  • Silver Spring, MD
  • The Patient Service rep (CNPA) will perform basic medical front office duties. Will be responsible to greet patients and...
  • 3/25/2024 12:00:00 AM

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Assistant Service Advisor
  • Chevy Chase Acura
  • Bethesda, MD
  • PURPOSE OF POSITION: The assistant service advisor is primarily responsible for assisting the service advisors with the ...
  • 3/25/2024 12:00:00 AM

F
Support Lead PT Aspen Hill 208
  • Five Below
  • Silver Spring, MD
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/24/2024 12:00:00 AM

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Physical Evaluation Board Liaison Officer Assistant
  • Laredo Technical Services
  • Bethesda, MD
  • Job Description Job Description We are looking for a full-time Physical Evaluation Board Liaison Officer Assistant. This...
  • 3/24/2024 12:00:00 AM

Silver Spring is an unincorporated community, large village, suburb of Washington, D.C., and census-designated place located inside the Capital Beltway in Montgomery County, Maryland, United States. It had a population of 79,483, according to the 2017 official estimate by the United States Census Bureau, making it the fourth most populous place in Maryland, after Baltimore, Columbia, and Germantown, and the second largest in Montgomery County after Germantown. Inner Silver Spring consists of the following neighborhoods: Downtown Silver Spring, East Silver Spring, Woodside, North Woodside, Wood...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Office Services Assistant jobs
$41,779 to $53,921
Silver Spring, Maryland area prices
were up 1.3% from a year ago

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This is administrative work performing a variety of non-routine tasks for the Residential Life department in Residential Programs and Services.
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