Office Automation Analyst jobs in Maryland

Pay Schedule I, Grade 28, Regular Schedule: 35 hours per week

A vacancy exists in the Department of Public Works: Engineering & Construction, Data Program.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the Work Experience section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. 

Failure to submit proof of License(s), Certification(s) and Education will result in your application not being considered. Proof of license(s), certification(s), and/or education must be submitted with each application. 

Under general supervision, the candidate will be responsible for implementing new automated systems and workflow procedures within the Department of Public Works and Transportation (DPWT), utilizing software applications deployed within the department. 

• Assists in identifying, evaluating, compiling, standardizing and implementing workflow processes within DPWT.
• Becomes proficient with any new and existing software applications implemented and/or deployed within DPWT, as needed. 
• Provides training on any software applications implemented within the Department.
• Provides hands-on training with individual personnel, as well as video training sessions. 
• Prepares training documents, including Quick Reference Cards and other training documentation necessary for successful deployment, implementation and use of software applications and workflow processes. 
• Prepares workflow solution documentation as required to assist in successful software deployments or new workflow protocols. 
• Assists in the preparation of queries, reports and publishing of data from various applications as required. 
• Gathers necessary data and/or information from users, databases and other resources for analysis in development and implement of new automation workflow processes and protocols. 
• Acts as administrator for file transfer sites.

• Performs other related duties as required.
• Undertakes special projects as assigned.

Possession of a high school diploma or an appropriate high school equivalency.

Plus

Three years of computer system experience. 

(Additional education may be substituted on a year-for-year basis for the required experience.)