Occupancy Specialist assists residents or applicants of housing programs with the goal of achieving maximum residency. Assesses eligibility and collects required information, such as income. Being an Occupancy Specialist provides information/customer service and maintains records. May require a bachelor's degree. Additionally, Occupancy Specialist typically reports to a manager. Typically requires certification as an Occupancy Specialist (COS). The Occupancy Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Occupancy Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Occupancy Specialist
Reports to the Property Manager
Date Written or Revised: November 17, 2023
FLSA: Non-Exempt
Key Responsibilities (Essential Duties and Functions)
This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business need.
• Assist the Site Manager with the ongoing leasing and administrative functions of the property.
• Verification of the certification for all resident files; all program related activities are in compliance with the rules and regulations of all federal regulations, local public housing, and tax credit guidelines.
• Verify income eligibility and preferences of applicants, accurately compute family income.
• Assistance with tax credit evaluations, initial certifications, as well as recertifications
• Prepare contracts, lease agreements, income changes, interim reviews, housing assistance payment adjustments, and/or withholding.
• Process rent payments, work orders and purchase.
• Assist in the day-to-day administration of the low-income housing.
Education/Experience
• High School diploma/GED and two years’ experience in property management
• Computer literate, flexible and able to assist with all aspects of leasing and day-to-day property functions.
• Ability to perform accurate mathematical computations, good spelling, and grammar skills.
• Experience in the field of low-income housing and tax credit programs, particularly public housing, and Section Eight.
• Clearly communication in a positive manner with the applicants and residents
• Exceptional organizational, oral, and written communications skills
• Computer proficiency with Microsoft Office
• Must have ability to problem solve and resolve applicant and resident issues.
• Yardi experience preferred.
Work Environment/Physical Demands
McCormack Baron is an Equal Opportunity-Affirmative Action Employer, committed to diversity, inclusion, equity and belonging.