Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Summary
Our phone triage team are directly responsible for responding to patient inquiries that are of a clinical nature. The phone triage staff must be certified medical assistants, or LPNs . Must be self-motivated and able multi-task while upholding our vision to provide compassionate service and exceptional care for our patients.
Job duties and functions
Knowledge/Skills/Abilities:
Education and certification requirements:
Registered MA certificate or Dermatology Tech certification required.
Experience in a Dermatology setting is mandatory.
Physical Requirements:
Frequent standing, sitting, walking, leaning and handling instruments. The employee must occasionally lift and/or move up to 25 pounds.
HIPAA/PHI Security Level: HIGH (Low, Medium, or High)
Indicate the security access level of Protected Health Information (PHI) as necessary to perform essential key responsibilities of the position (access, utilize, disclose, store, and/ or dispose of PHI).
We offer:
Clear All
0 Nurse Supervisor - Phone Triage jobs found in Wyoming, MI area