Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
The Triage Nurse is responsible for triage and nurse advice calls from clients, assessing needs, giving appropriate clinical dispositions, and facilitating referrals to primary providers, specialists, healthcare facilities, and community resources. This nurse will also educate the client when appropriate regarding immediate care advice and preventative behaviors. The RN will provide direct patient education and assist in the daily activities of patient care including medication administration, performance of tests, and other duties IAW their scope of practice. They will also need to collaborate with other nurses to fulfill the needs of the team or other teams if providing cross-coverage.
Schedule/Hours:
Monday - Friday; 8:00-5:00 PM
Clear All
0 Nurse Supervisor - Phone Triage jobs found in Towson, MD area