Nurse Supervisor - Phone Triage jobs in Pennsylvania

Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Nurse Care Coordinator, Phone Triage
  • Center for Urologic Care of Berks County
  • Wyomissing, PA PART_TIME,FULL_TIME
  • Position Summary

    The LPN/RN Care Coordinator ? Phone Triage performs clinical specialty care coordination to our patients, providing health advice over the phone through compassion, empathy, and a strong desire to make a difference. The Triage Nurse will assess and triage patient symptoms to assist in obtaining the appropriate level of care and/or self-care advice and documents calls as required. An integral part of our care team, the Nurse Triage team is a trusted liaison for our patients, our providers, and our facility partners ensuring each patient feels comfortable and informed about the next steps in their care.

    Responsibilities

    • Uphold and support the vision and values of Center for Urologic Care.
    • Interacts with outside organizations, physician practices, and other facilities to coordinate care of the patient in a professional, respectful manner.
    • Responds promptly to each incoming call.
    • Evaluates and assess patient?s health needs based on patient?s signs and symptoms utilizing established protocols, guidelines, and appropriate nursing services within the scope of licensure.
    • Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific health care needs.
    • Accurately and timely documents symptoms/complaints, nursing assessment, advice provided, and patient/caller response.
    • Coordinates and schedules same-day or near future appointments on the provider schedules.
    • Utilizes standing order and office protocols appropriately.
    • Provides patient education: (pre-op/post-op instructions, chronic conditions/diseases, preventative, medication, catheter teaching, etc.).
    • Assures pertinent medical information is present in patient EMR (Urochart). Assures the pertinent medical information is forwarded to proper departments as needed for continuity of care.
    • Manages prescription refills per office protocols. Assists with prior authorizations of medications, testing, treatments, and durable medical supplies as needed.
    • Reviews patient results for abnormalities and inputs into EMR imaging, testing, labs, pathology, and microbiology results. Obtains appropriate input and direction from the provider as needed to determine best clinical course of action specific to the patient.
    • As needed, performs other nursing functions as assigned. Assist providers as needed.
    • Collaborates with variety of interdisciplinary departments within the organization and outside the organization to coordinate the care of the patient.
    • Serves as a clinical resource and role model for non-licensed members of the team.
    • Participates in performance improvement and personal development activities as assigned.
    • Works collaboratively with leadership team on strategies, ideas, and solutions towards improving processes, work flows, revising policies or procedures which can enhance patient care and/or the corporation.
    • Completes other duties as assigned by Administration.

  • 8 Days Ago

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Triage Nurse
  • Eastern PA Gastroenterology & Liver Specialists
  • Allentown, PA FULL_TIME
  • Our Team Our employees make a difference in the lives of our patients and our community. We've built a culture of excellence based on compassion, care and collaboration. At EPGI, our goal is for an in...
  • Just Posted

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Triage Nurse
  • UPMC
  • Wellsboro, PA FULL_TIME
  • UPMC Family Hospice is hiring a full-time RN for the Potter and Tioga Counties. This is a Monday-Friday Evening/Night position. No weekends! Attend compliance training and adhere to the organization's...
  • 2 Months Ago

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Triage Nurse
  • Shriners Children's
  • Philadelphia, PA FULL_TIME
  • Company Overview Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and res...
  • 1 Month Ago

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Cell Phone Repair Technician / Sales Associate
  • Cell Phone Repair (CPR)
  • Downingtown, PA FULL_TIME,PART_TIME
  • Cell Phone Repair, CPR of Pottstown PA is accepting applicants for a Cell Phone Sales Associate / Repair Technician. This is a customer-facing position. You must have the ability to provide an excepti...
  • 1 Month Ago

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Cell Phone Repair Technician / Sales Associate
  • Cell Phone Repair (CPR)
  • Pottstown, PA PART_TIME,FULL_TIME
  • Cell Phone Repair, CPR of Pottstown PA is accepting applicants for a Cell Phone Sales Associate / Repair Technician. This is a customer-facing position. You must have the ability to provide an excepti...
  • 1 Month Ago

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Clinical Nurse Coordinator Nursing Supervisor ER
  • Medical City Plano
  • Plano, TX
  • Description Introduction Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, emp...
  • 3/29/2024 12:00:00 AM

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Nursing Supervisor
  • RemX The Workforce Experts
  • Purchase, NY
  • Job Description Job Description NURSING SUPERVISOR-ASSISTED LIVING & MEMORY CARE UNITS! FULL TIME OPPORTUNITY! HIRING IM...
  • 3/29/2024 12:00:00 AM

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Nursing Supervisor - Nursing Administration
  • Beth Israel Lahey Health
  • Watertown, MA
  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Typ...
  • 3/28/2024 12:00:00 AM

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Clinical Nurse Coordinator Nursing Supervisor
  • HCA
  • Dallas, TX
  • Introduction Medical City Dallas is committed to investing in the latest technology enabling nurses to work more efficie...
  • 3/27/2024 12:00:00 AM

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Nursing Supervisor - Nursing Services - AOMC
  • Arnot Health
  • Elmira, NY
  • Description MAIN FUNCTION: A professional who acts as a resource person to the staff nurse (in the absence of the Unit D...
  • 3/27/2024 12:00:00 AM

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Admin Nursing Supervisor - Nursing Administration
  • Haywood Regional Medical Center
  • Clyde, NC
  • Haywood Regional Medical Center-Clyde, NC Who We Are: People are our passion and purpose. Come work where you are apprec...
  • 3/26/2024 12:00:00 AM

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Clinical Nurse Coordinator Nursing Supervisor
  • Medical City Dallas
  • Dallas, TX
  • Description Introduction Medical City Dallas is committed to investing in the latest technology enabling nurses to work ...
  • 3/25/2024 12:00:00 AM

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Nurse Supervisor
  • Open Arms Care Corporation
  • Knoxville, TN
  • Job Description Job Description SUMMARY Provide nursing supervision for License Practical Nurses and ensure follow-up on...
  • 3/25/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Nurse Supervisor - Phone Triage jobs
$95,571 to $122,693