Nurse Manager - Phone Triage jobs in the United States

Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

A
Phone Triage Nurse
  • Acton Medical Associates, PC
  • Acton, MA PART_TIME,FULL_TIME
  • Acton Medical Associates, PC is a community-oriented group committed to the highest quality of care. We are currently hiring full time and part time RNs and LPNs for our busy primary care practice to work as phone triage nurses for our Internal Medicine patients.

    Responsibilities include the following. Other duties may be assigned.

    • Triage patients over the telephone. Assesses and evaluates their concerns. This includes screening the illness, advising the patient in home self-care when appropriate and facilitating an office visit with physician when necessary. Responsible to decide and coordinate timeliness of visit i.e., emergency room, urgent, this week, next week, etc.
    • Teach patients (and parents/guardians/family members) about diagnosis, treatment, medications and diet. Provides emotional support to patients and parents. Coordinates patients' needs with all other departments as needed.
    • Complete all required paperwork and documents care rendered in all appropriate locations.
    • Use the electronic medical record to document patient care and to communicate with providers and other staff regarding same.
    • Refill patient prescriptions adhering to principles of safety and medical knowledge.
    • Responsible to assist staff members and to stay current with procedures, policies: and protocols.
    • Maintains patient confidentiality.

    Requirements:

    • Current Massachusetts licensing and CPR certification required.
    • Experience with phone triage in a group practice preferred.
    • Electronic medical record knowledge. EClinicalWorks experience a plus.
    • Weekend and holiday rotation required (1-2 per month)

    Acton Medical Associates, PC is an equal opportunity employer. AMA,PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.

    Job Types: Full-time, Part-time

    Pay: From $29.50 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Medical specialties:

    • Internal Medicine
    • Primary Care

    Physical setting:

    • Outpatient
    • Private practice

    Standard shift:

    • Day shift

    Weekly schedule:

    • Monday to Friday
    • Weekends as needed

    License/Certification:

    • RN or LPN (Required)

    Work Location: In person

  • 20 Days Ago

D
Registered Nurse - Phone Triage
  • Dent Neurologic Group LLP
  • Amherst, NY FULL_TIME
  • Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the...
  • 23 Days Ago

D
Nurse, Phone Triage - Gastroenterology
  • Duly Health and Care
  • Warrenville, IL FULL_TIME
  • Overview: Location: You will be able to choose from the folllowing locations: Lockport, Lisle, Naperville, Oak Brook, Downers Grove, Bloomingdale, Hoffman Estates, Hinsdale, Elmhurst, East Dundee, Hin...
  • Just Posted

C
Phone Triage Registered Nurse
  • Cheshire Medical Center
  • Brattleboro, VT FULL_TIME,OTHER
  • Exceptional nursing is at the heart of Cheshire Medical Center's quality care, with over 500 nurses in myriad specialties and at every level of leadership. If you are deeply compassionate with a drive...
  • 3 Days Ago

C
Phone Triage Registered Nurse
  • Cheshire Medical Center
  • Keene, NH FULL_TIME,OTHER
  • Exceptional nursing is at the heart of Cheshire Medical Center's quality care, with over 500 nurses in myriad specialties and at every level of leadership. If you are deeply compassionate with a drive...
  • 5 Days Ago

D
Phone Triage Nurse - Cardiology
  • Duly Health and Care
  • Naperville, IL FULL_TIME
  • Overview: Location: Naperville; Travel to surrounding clinics may be required Hours: 40 hours per week; Monday - Friday; varying between 8:00am-5:00pm Good enough isn’t for us. Duly Health and Care’s ...
  • 8 Days Ago

L
Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Burtonsville, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

L
Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Fulton, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

L
Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Laurel, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

L
Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Columbia, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

L
Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Annapolis Junction, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

L
Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Jessup, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

L
Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Clarksville, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

L
Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Savage, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

Income Estimation for Nurse Manager - Phone Triage jobs
$114,990 to $156,665

Career Path for Nurse Manager - Phone Triage