Nurse Manager - Phone Triage jobs in Wisconsin

Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

A
Registered Nurse Clinic: Phone Triage
  • Advocate Aurora
  • Berlin, WI FULL_TIME
  • We want our teammates and their families to Live Well.

    Actual compensation offered in the Pay Range of $29.60 - $44.40 and will be based on factors such as qualifications, skills, relevant experience and/or training and internal equity. To accompany base pay we offer a comprehensive benefits package including:

    •     401(k) company contributions: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar up to 3%
    •     Opportunity for yearly merit increases within the salary range

    Major Responsibilities:

    • Uses the nursing process to provide ongoing care (assess, plan, intervention, and evaluation). Recognizes and responds to changes in a patient's status and need for care. Determines priorities of patient care based on essential patient needs.
    • Provides triage and consultation to patient, family, and/or significant others according to protocol and organization guidelines. Communicates with physicians and other members of the health care team. Documents and communicates accurate and timely information regarding patient conditions.
    • Prepares and rooms the patient for exam by obtaining vital signs and documenting/updating pertinent health information (i.e. chief complaint, allergies, medications).
    • Performs laboratory procedures (i.e. strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions / infection control guidelines. Assists the physician/provider with procedures and surgeries such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
    • Administers medications, under physician/provider orders, including: immunizations, antibiotics, narcotic pain medications, vitamins, topical agents, insulin, blood thinners, and allergy antigens. Initiates, maintains and discontinues IV therapy; performs mixing of medications according to protocols.
    • Assesses and provides basic to complex patient education and counseling on the performance of tasks, skills, treatment and self-care integrating health promotion and preventive aspects of care. Follows through with necessary procedure or test requests, prescription refills, new appointment times and referrals to other facilities or services. Refers questions to physician/provider and relays information back to patient as directed.
    • Performs advanced clinical tasks or skills such as removal of sutures and staples, catheterization, audiograms, laboratory procedures (throat/nose culture, drug screen, phlebotomy - butterfly, venous access, heel stick), spirometry, Holter monitor application, casting, complex wound care, fetal heart tone monitoring, Hickman/port-a-cath/PIC line, central line care, conscious sedation, anti-coagulation clinic operation, etc., with demonstrated competency and under clinical supervision.
    • Assists in the development and implementation of staff orientation, competency and educational activities. Acts as an expert clinical and department resource. May provide work direction to other staff and/or assist with patient care flow and the provision of services.
    • Organizes and prepares exam rooms, lab and work areas including: cleaning, stocking, ordering supplies, and maintaining equipment.
    • Completes routine maintenance and quality monitoring of clinic equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment.
    • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.


    Licensure, Registration, and/or Certification Required:

    • Registered Nurse license issued by the state in which the team member practices, and
    • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.


    Education Required:

    • Associate's Degree in Nursing.


    Experience Required:

    • No experience required.


    Knowledge, Skills & Abilities Required:

    • Excellent communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians.
    • Demonstrated ability to effectively make critical, independent decisions.
    • Excellent organization, prioritization and problem solving skills.
    • Demonstrated leadership skills including delegation, organization, prioritization and building team rapport.
    • Proficient computer skills including keyboarding, navigation within a windows operating system, use of electronic mail and electronic medical records systems.


    Physical Requirements and Working Conditions:

    • Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
    • Must be able to:
    • lift up to 50 lbs from floor to waist.
    • lift up to 20 lbs over the head.
    • carry up to 40 lbs a reasonable distance.
    • Must be able to:
    • push/pull with 30 lbs of force.
    • perform a sliding transfer of 150 lbs with a second person present.
    • Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
    • Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
    • Operates all equipment necessary to perform the job.
  • 27 Days Ago

A
Registered Nurse Clinic: Phone Triage
  • Advocate Health
  • Berlin, WI FULL_TIME
  • We want our teammates and their families to Live Well.Actual compensation offered in the Pay Range of $29.60 - $44.40 and will be based on factors such as qualifications, skills, relevant experience a...
  • 26 Days Ago

2
Registered Nurse Clinic: Phone Triage
  • 295 Aurora Advanced Healthcare, Inc.
  • Berlin, WI FULL_TIME
  • Department: 01220 AAH New Berlin - Internal Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This is a 1.0 FTE or 80 hours a pay period on-...
  • 27 Days Ago

2
Registered Nurse Clinic - Phone Triage Internal Medicine
  • 295 Aurora Advanced Healthcare, Inc.
  • Milwaukee, WI FULL_TIME
  • Department: 01220 AAH Good Hope - Internal Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday between 8:00 am - 5:30 pm Sign-...
  • 11 Days Ago

A
Registered Nurse Clinic - Phone Triage Internal Medicine
  • Advocate Health
  • Milwaukee, WI FULL_TIME
  • We want our teammates and their families to Live Well. Actual compensation offered in the Pay Range of $29.60 - $44.40 and will be based on factors such as qualifications, skills, relevant experience ...
  • 26 Days Ago

A
Registered Nurse Clinic - Phone Triage Internal Medicine
  • Advocate Aurora
  • Milwaukee, WI FULL_TIME
  • We want our teammates and their families to Live Well. Actual compensation offered in the Pay Range of $29.60 - $44.40 and will be based on factors such as qualifications, skills, relevant experience ...
  • 30 Days Ago

P
Clinical Nurse Manager
  • PRIDE Healthcare
  • Durango, CO
  • Job Description Job Description Pride Health is hiring a Clinical Nurse Manager for our client in Durango, CO! This is a...
  • 4/25/2024 12:00:00 AM

W
Clinical Nurse Manager
  • West Gables Rehabilitation Hospital
  • Miami, FL
  • Overview: West Gables Rehabilitation Hospital *A joint venture with Select Medical* Location: Miami, FL Clinical Nurse M...
  • 4/25/2024 12:00:00 AM

S
Clinic Nurse Manager
  • Saline Memorial Hospital
  • Benton, AR
  • Job Specifications/Qualifications Minimum 2 years of management level experience in medical clinic operations required P...
  • 4/24/2024 12:00:00 AM

P
Clinical Nurse Manager
  • Pride Health
  • Durango, CO
  • Pride Health is hiring a Clinical Nurse Manager for our client in Durango, CO! This is a contracted position, working wi...
  • 4/23/2024 12:00:00 AM

Y
Clinical Nurse Manager
  • York County Community Action Corp
  • Springvale, ME
  • Job Description Job Description Nasson Health Care A Division of York County Community Action Corp. Nasson Health Care i...
  • 4/23/2024 12:00:00 AM

I
Clinical Nurse Manager (RN)
  • Idaho State Job Bank
  • Moscow, ID
  • Clinical Nurse Manager (RN) at Healogics, Inc in Moscow, Idaho, United States Job Description Healogics is hiring a full...
  • 4/23/2024 12:00:00 AM

S
Clinical Nurse Manager
  • staffdna®
  • Plano, TX
  • Ready to elevate your career? Join an award-winning team at StaffDNA and be part of something extraordinary! We have cre...
  • 4/21/2024 12:00:00 AM

T
Clinical Nurse Manager - CPCU
  • TotalMed
  • Bangor, ME
  • Must have 1.5 Years of Experiance We are seeking a Registered Nurse-Cardiac Progressive Care Unit for a travel assignmen...
  • 4/21/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Nurse Manager - Phone Triage jobs
$113,889 to $155,164

Nurse Manager - Phone Triage in Montgomery, AL
We’ve identified four top characteristics and strengths that make the best telephone triage nurses.
February 01, 2020
Nurse Manager - Phone Triage in Kansas City, MO
Patients who receive telephone consultations from their GP or practice nurse are more likely to need care in the month after their phone call than those who see a clinician face-to-face, a UK study suggests.
December 25, 2019
Nurse Manager - Phone Triage in Somerset, NJ
Telephone triage has become increasingly popular in general practice as demand for appointments to see GPs has soared, with patients called by a doctor or nurse who can either deal with the problem over the phone, or decide as and when a patient needs to be seen.
December 26, 2019