Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Triage Nurse | Tulsa, OK
$16-$18/HR, DOE
Overview: We are seeking a competent Triage Nurse with proficiency in phone triage, coupled with 1-2 years of experience in a medical office environment. The ideal candidate should possess basic knowledge of medications and be capable of effective communication with physicians. This role primarily involves assessing patient needs over the phone, providing medical advice, and coordinating care under the guidance of healthcare providers.
Key Responsibilities:
Qualifications:
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HS Diploma or Equivalent
Minimum of 1-2 years of experience in a medical office setting.
* Interview patients to obtain medical information and measure their vital signs, weight, and height.
* Explain treatment procedures, medications, diets, or physicians' instructions to patients.