Nurse Manager - Phone Triage jobs in North Carolina

Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Registered Nurse Phone Triage
  • American Oncology Management Company
  • Asheville, NC FULL_TIME
  • Location:

    Messino Asheville Office

    Pay Range:

    $26.54 - $49.29

    RESPONSIBILITIES:


    Position Summary: Answers incoming phone calls regarding patients. Consults with Head Nurse and/or physician to present patient's problem and resolve the problem or direct calls to appropriate person.

    QUALIFICATIONS:


    1. Education:
    * Nursing Degree
    2. Certifications/Licenses:
    * RN License in state of employment
    * Current CPR and BLS certifications
    * Valid Driver's License and vehicle for travel to other clinic locations as needed
    3. Previous Experience:
    * Experience with hematology/oncology patients in a clinic or hospital setting
    4. Core Capabilities:
    * Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
    * Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
    * Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
    * Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
    * Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
    * Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
    * Computer Skills:
    * Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
    * EMR
    5. Travel: Less than 25%
    6. Standard Core Workdays/Hours: Monday to Friday 8:00 AM - 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.

    #AONN

     

  • 12 Days Ago

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RN Triage (Phone position)
  • OH LEADERSHIP LLC
  • Winston, NC FULL_TIME
  • TITLE: RN Clinical Nurse/AmbulatoryJOB CODE: RN AmbulatoryJOB SUMMARYThe RN Triage Clinical Nurse/Ambulatory provides comprehensive nursing care via telephone through skillful assessment, diagnosis, o...
  • 1 Day Ago

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OBGYN Phone Triage CMA/RMA
  • Ultimate
  • Raleigh, NC FULL_TIME
  • Job Description Ultimate Staffing is seeking Certified/ Registered Medical Assistants for a busy OBGYN office located in Raleigh near Lake Boone Trail. FULL TIME TEMP TO PERM Hours: Monday-Friday, 7am...
  • 6 Days Ago

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Travel Nurse
  • Triage
  • Edenton, NC FULL_TIME
  • Triage is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Edenton, NC. Shift: 3x12 hr days Start Date: 04/08/2024 Duration: 13 weeks Pay: $ / Week Travel...
  • 4 Days Ago

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Triage Nurse (Triage RN)
  • Charlotte Community Health Clinic
  • Charlotte, NC FULL_TIME
  • Job DescriptionJob Description: Triage NurseTitle: Triage NurseReports to: Clinical Nurse SupervisorJob Summary:Charlotte Community Health Clinic offers high-quality medical, dental, and behavioral he...
  • 10 Days Ago

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Triage Nurse
  • Piedmont Health Services, Inc.
  • Carrboro, NC FULL_TIME
  • Triage Nurse (RN or LPN) Piedmont Health Serives, Inc. Carrboro Community Health Center Full Time with Benefits JOB SUMMARY Utilizes the nursing process including: assessment, planning, implementation...
  • 19 Days Ago

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Nurse Manager, Phone Triage
  • Impresiv Health
  • Bethel, AK
  • Impresiv Health is always searching for the brightest and most talented healthcare professionals to join our team. We pa...
  • 3/28/2024 12:00:00 AM

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AK - Nurse Manager, Phone Triage
  • Becker Health
  • Bethel, AK
  • Job Description: Relocation Assistance, Retention Bonus Eligible Position Summary: The Nurse Manager will oversee the op...
  • 3/28/2024 12:00:00 AM

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AK - Nurse Manager, Phone Triage
  • HexaQuEST Global - Healthcare
  • Bethel, AK
  • Job Description: Relocation Assistance, Retention Bonus Eligible Position Summary: The Nurse Manager will oversee the op...
  • 3/28/2024 12:00:00 AM

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Clinical Nurse Manager
  • Welbehealth
  • Coachella, CA
  • Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensiv...
  • 3/28/2024 12:00:00 AM

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Clinical Nurse Manager
  • Safeguard Healthcare
  • Seattle, WA
  • Job Description Job Description Do you thrive in a fast-paced environment and have a passion for patient care? We're loo...
  • 3/27/2024 12:00:00 AM

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CLINICAL NURSE MANAGER
  • Appalachian Regional Healthcare, Inc.
  • Hazard, KY
  • Overview: The Clinical Nurse Manager, working with Nurse Managers, is accountable for the supervision of nursing service...
  • 3/27/2024 12:00:00 AM

S
Clinic Nurse Manager
  • Saline Memorial Hospital
  • Benton, AR
  • Job Specifications/Qualifications Minimum 2 years of management level experience in medical clinic operations required P...
  • 3/26/2024 12:00:00 AM

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Nurse Manager, Phone Triage
  • Yukon-Kuskokwim Health Corporation
  • Bethel, AK
  • Position Summary: The Nurse Manager will oversee the operations of an after-hours phone triage line serving the villages...
  • 3/25/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Nurse Manager - Phone Triage jobs
$110,390 to $150,399

Nurse Manager - Phone Triage in Montgomery, AL
We’ve identified four top characteristics and strengths that make the best telephone triage nurses.
February 01, 2020
Nurse Manager - Phone Triage in Kansas City, MO
Patients who receive telephone consultations from their GP or practice nurse are more likely to need care in the month after their phone call than those who see a clinician face-to-face, a UK study suggests.
December 25, 2019
Nurse Manager - Phone Triage in Somerset, NJ
Telephone triage has become increasingly popular in general practice as demand for appointments to see GPs has soared, with patients called by a doctor or nurse who can either deal with the problem over the phone, or decide as and when a patient needs to be seen.
December 26, 2019