Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
In Store Sales & Customer Service Expert.
Phone Clinic is seeking an experienced manager to join our team.
Base play plus commission through sales.
Opportunity to earn profit percentage and become an operating partner!
Phone Clinic has been an industry leader in the Michigan market for over 12 years. We are a family owned business that was started in 2012 by brothers Dillon and Landen. Hard work, determination, and willingness to learn have always been key components that have driven our success as a company. We are seeking team members that have that same mindset, and can grow with us.
KNOWLEDGE AND SKILL REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
- Basic cell phone knowledge and skills.
- The ability to resolve customer issues by problem solving.
- Essential Sales Skills and Experience
- Pleasant, polite manner for dealing with customers as well as co-workers
- Ability to work both independently and as a team member
To apply, please submit resume. This is a great opportunity to pursue a rewarding career with an industry leader. Don't miss out, apply today!
Job Types: Full-time, Part-time
Pay: $48,545.00 - $82,621.00 per year
Expected hours: 25 – 45 per week
Experience level:
Shift:
Weekly day range:
Experience:
Work Location: In person