Nurse Manager - Phone Triage jobs in Frederick, MD

Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Telephone Triage Nurse
  • Virginia Cancer Specialists
  • Fairfax, VA FULL_TIME
  • Overview:

    Are you looking for a career and not just a job in the medical field? Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a Full Time Telephone Triage Nurse to work in our Advice Line/Triage Call Center at our Cancer Center in Fairfax. We offer paid holidays, and GREAT BENEFITS INCLUDE: Medical, Dental, Vision, 401 K, and Profit Sharing Plan.

    An Advice Line Nurse (Telephone Triage Nurse) assesses patient needs over the telephone, collaborates with a physician or qualified staff member to meet those needs, then documents all elements of care in the patient's medical record. The telephone triage nurse will accurately identify patients with high risk conditions and will direct care to the appropriate resources if they cannot be managed by the nurse and/or within the clinic. Under general supervision, provides professional nursing care for patients adhering to national and organizational standards and guidelines for specialty care and scope of practice per state licensing board. Must recognize physical, psychological, and spiritual aspects of care and participates in company-wide quality initiatives. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
    Responsibilities:
    Key Responsibilities:

    Addresses patient calls, portal messages and emails in a timely manner. Asks appropriate open-ended questions as well as utilizing computerized algorithms/pathways to assist in the assessment of patient's symptoms and side effect management and documents interventions. Manages a wide range of symptoms. Assesses urgency of patient symptoms/side effects and addresses them appropriately. Aggressively manage symptoms to prevent unnecessary emergency department and hospital utilization. If emergency care is needed collaborated with physicians via electronic communication, face to face, or the telephone to discuss patient care needs that cannot be independently and appropriately addressed using standard orders or practice protocols. Collaborates with providers if the patient can be seen in an outpatient clinic setting for their symptoms. Documents all conversations with patients to maintain a comprehensive medical record. Provides clear instructions and education to the patients via the telephone and other duties as assigne d.
    Qualifications:
    Minimum Job Qualifications (Knowledge, Skills, & Abilities):

    Education/Training - Graduate from an accredited program for professional nursing education, BSN preferred. RN state license and current registration with the State Board of Nursing in practicing state. Current Basic Life Support (BLS) certification. Must maintain continuing education requirements.

    Business Experience - 3 to 5 years nursing experience including at least one year in oncology preferred. Specialized Knowledge/Skills - Oncology certification preferred.

    Working Conditions:

    • Traditional office environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to the risk of blood borne pathogens, carcinogenic drugs and other conditions common to a clinic environment. Physical Requirements (Lifting, standing, etc.)

    • Large percent of time performing computer-based work is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

    Join us at Virginia Cancer Specialists, APPLY NOW!
    The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
  • 8 Days Ago

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Licensed Practical Nurse - Triage
  • Quadrant, Inc.
  • Germantown, MD FULL_TIME
  • Licensed Practical Nurse - Triage Germantown. MD Musts: The Licensed Practical Nurse (Licensed Practical Nurse) with licensure in Maryland 3 years working as an a Licensed Practical Nurse in a pediatr...
  • 26 Days Ago

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Triage Registered Nurse
  • Capital Women's Care
  • Bethesda, MD FULL_TIME
  • Very Busy Ob/Gyn office in Bethesda, MD is seeking Full-time nurse interested in triaging and providing medical advice over the phone, as well as face -to-face interaction with patients. Capital Women...
  • 26 Days Ago

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Triage Nurse/RN
  • Trusted Doctors
  • Alexandria, VA FULL_TIME
  • DescriptionWe are looking for an Experienced full-time Triage Nurse for our Pediatric Office. This position is available for a licensed individual with outstanding customer service abilities. Our Pedi...
  • 10 Days Ago

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Triage Nurse -Chantilly
  • Trusted Doctors
  • Chantilly, VA FULL_TIME
  • DescriptionTPG Pediatrics is looking for a FULL TIME LPN/RN to join our team of dedicated healthcare professionals. We are a large pediatric practice in Northern Virginia dedicated to excellent patien...
  • 13 Days Ago

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Travel Nurse (Registered Nurse) - Operating Room
  • Triage Staffing
  • Sterling, VA OTHER
  • Description Experience: • 24 months of role experience is required. • 24 months of Operating Room experience is required. • 3 months of experience with Meditech is preferred.
  • 9 Days Ago

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0 Nurse Manager - Phone Triage jobs found in Frederick, MD area

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Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Burtonsville, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

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Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Pikesville, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

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Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Owings Mills, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

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Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Gwynn Oak, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

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Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Fulton, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

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Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Columbia, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

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Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Laurel, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

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Clinical Nurse Manager - Renal Dialysis
  • LifeBridge Health
  • Jessup, MD
  • Clinical Nurse Manager - Renal Dialysis Baltimore, MD GRACE MEDICAL CENTER Full-time - Day shift - 7:00am-4:30pm RN Lead...
  • 3/27/2024 12:00:00 AM

Frederick is located in Frederick County in the northern part of the state of Maryland. The city has served as a major crossroads since colonial times. Today it is located at the junction of Interstate 70, Interstate 270, U.S. Route 340, U.S. Route 40, U.S. Route 40 Alternate and U.S. Route 15 (which runs north–south). In relation to nearby cities, Frederick lies 46 miles (74 km) west of Baltimore, 49 miles (79 km) north and slightly west of Washington, D.C., 24 miles (39 km) southeast of Hagerstown, Maryland, and 71 miles (114 km) southwest of Harrisburg, Pennsylvania. The city's coordinates ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Nurse Manager - Phone Triage jobs
$123,513 to $168,277
Frederick, Maryland area prices
were up 1.3% from a year ago

Nurse Manager - Phone Triage in Hartford, CT
Registered nurse licensed to practice in New York State (NYS) with current NYS registration and in good standing.
December 20, 2019
Nurse Manager - Phone Triage in Raleigh, NC
Their book represents the combined knowledge of two telehealth experts and documents the history of telephone triage and its subsequent evolution.
December 04, 2019
Nurse Manager - Phone Triage in Springfield, OR
This book is a must-read for everyone working in the fields of ambulatory care and telehealth nursing, from manager to educator or front-line nurse.  Physicians, administrators and others involved in the provision of care over the telephone will also find this an invaluable resource in understanding the practice of telephone triage nursing.  This book has been endorsed by the American Academy of Ambulatory Care Nursing (AAACN).
February 20, 2020