Operations Coordinator - Hourly, 40hr/week | Operations
Location: Victor, ID
Reports to: Logistics Manager
FLSA: hourly, non-exempt. 40 hours per week
Compensation: $22/hr, with potential to increase to $25/hr after 3 months following performance review
At New West KnifeWorks the importance of detailed precision is paramount to the success of our business. The Operations Coordinator is a key member of the Ops team who coordinates various aspects of our product lifecycle, including: custom & 3rd party goods onboarding, inventory management, fulfillment and execution of outside sales. d
About You
- 1-2 years operations experience
- Strong attention to detail
- Willingness to learn and adapt
- Ability to prioritize multiple tasks
- Excellent time management skills
- Experience with cross-departmental projects
- Graphic design experience
- Tech savvy
What You’ll Do
Inventory & Fulfillment
- Works with Logistics Manager to optimize and audit order fulfillment systems, providing updates and corrections as necessary.
- Manage existing and develop new systems in Shopify to increase accuracy and efficiency for retail pros: Shopify views; Inventory reports; SOPs.
- Collaborates with Controller and Staff Account to develop and implement new systems for inventory control.
Custom Goods & 3rd Party Products
- Works with Production Management, Lead Buyer, and Marketing to manage the eComm onboarding process of Custom products and 3rd party goods.
- Receives and posts 3rd party and custom goods to NWKW’s inventory systems and ecommerce platform.
- Receive POs, manage inventory requests and coordinate distribution of 3rd Party items to six (6) physical retail locations.
- Managing custom photo processes and logistics for custom goods and 3rd party inventory.
- Works with Ecomm and Website Manager to edit product and product categories when necessary.
- Archive custom and 3rd party Out Of Stock product from ecom platforms
- Develops system efficiencies to improve online store’s inventory accuracy
Laser & Custom Order Coordination
- Coordinates with OSM on process, people and communication to complete outside sales and online engraving orders.
- Works within project management tools to coordinate engravings deliverables.
- Manages time and capacity restrictions of the laser engraver with the demands of clients and client reps.
- Improve the current lasering process efficiency to better accommodate client requests and website engraving tool.
Todo Las Cosas
New West KnifeWorks 's Operations & Logistics direct the offers, development, integration, and delivery of all internal support & services. In our dynamic and growing environment there will be prioritized projects and tasks that may not fall within this job description or as an essential part of your job function. A key component to NWKW’s success is our “Get’er Done” attitude.