New Accounts Representative jobs in Iowa

New Accounts Representative opens a variety of new accounts for customers including checking, IRA, CD and others. Collects required information from new account customers and completes account set up process including data input, verifying references, and documentation. Being a New Accounts Representative provides information and answers questions regarding interest rates, fees, and bank policies. May complete process to transfer accounts for customers. Additionally, New Accounts Representative makes appropriate referrals to cross-sell a variety of bank services. May require an associate degree. Typically reports to a supervisor or manager. The New Accounts Representative possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Revenue Cycle Representative (Physician Billing Medicaid) - Physician/Hospital Accounts Receivable Management (PHARM) - Patient Financial Services
  • Physician/Hospital Accounts Receivable Management (PHARM) - Patient Financial Services - Jobs@UIOWA Careers
  • Iowa, IA FULL_TIME
  • Job Summary:

    The University of Iowa Hospitals and Clinics department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) for an entry-level financial and insurance related position (Physician Billing, Medicare, Tricare) in the healthcare industry.   Physician/Hospital Accounts Receivable Management (P/HARM) team members are divided among our sub-teams (i.e.  Commercial Insurance, Medicare, Medicaid, and Hospital/Facility billing and Physician/Professional services billing). 

    The P/HARM RCR will provide exceptional customer service to our external customers: patients, insurance contacts, etc; as well as internal customers.  You will support our “Service Excellence” standards to all our customer groups, utilize tools and processes to make independent decisions and you will maintain integrity and treat internal and external customers respectfully. 

     P/HARM RCR positions are primarily located in a high-volume web-based application environment, and you must have a demonstrated ability to prioritize, multi-task & quickly change focus in fast-paced team environment.  P/HARM RCR positions can be a liaison to an assigned hospital department and must have the ability to exhibit compassion and empathy when working directly with patients and/or their families.

    This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training opportunity.  Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

    Key Areas of Responsibility: 

    • Resolve claims from an assigned work-queue to ensure that all claims are worked within the timely filling/appeal guidelines.
    • Determine if appropriate payment has been made by various entities; and/or work with patients and insurance companies, government entities (such as Centers for Medicare and Medicaid Services) to obtain correct payments; and/or appeal claim payments/denials.
    • Perform denial management, research, obtain proper documentation to support resolution of overpayment; resolving credit balances and to resolve outstanding accounts receivable by interacting with third-party entities via websites, telephone, or written inquiries.
    • Identify & report undesirable trends and reimbursement modeling errors or underlying causes of incorrect payment; review allowed variances from third party payers.
    • Be expected to maintain a high-level of accuracy to meet productivity and quality requirements.
    • Identify trends and/or work processes for potential process improvements.
    • Review and analyze report data to provide status updates to leadership.  Communicate with providers, payers, patients, internal departments, co-workers and Coordinator’s to resolve issues.
    • Communicate changes in payor policies and denial trends; escalates claim payment delays as appropriate. 

    Classification Title: Revenue Cycle Representative (Physician Billing, Medicare, Tricare)

    Department: Patient Financial Services

    Percent of Time: 100%

    Staff Type: Professional & Scientific

    Pay Grade: 2B

    Location: Hospital Support Services Building (HSSB) located in Coralville, IA

    This position is eligible to participate in remote work and applicants who wish to work remotely will be considered.  Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor.  Remote eligibility will be evaluated upon a satisfactory job training opportunity.  Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

    Education Required

    • Bachelor’s degree or an equivalent combination of education and experience. 

    Experience Requirements

    • Related customer service experience (typically 6 months or more) in a professional, financial, health care or medical related environment.
    • Strong attention to detail with a proven ability to gather and analyze data and keep accurate records.
    • Proficiency with computer software applications, i.e. Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge.
    • Demonstrated ability to handle complex and ambiguous situations with minimal supervision.
    • Self-motivated with initiative to seek out additional responsibilities, tasks and projects.

    Desirable Qualifications

    • Experience maintaining professionalism while handling difficult situations with callers or customers.
    • Demonstrated ability to maintain or improve established productivity and quality requirements.
    • Familiarity with medical terminology.
    • Basic knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws.
    • Basic knowledge of healthcare billing (healthcare revenue cycle); insurance, and/or federal and state assistance programs. 

    Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

    • Resume
    • (optional) Cover Letter

    Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing. 

    Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process.

    Successful candidates will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

    For additional questions, please contact Zach Schmidt at zachary-e-schmidt@uiowa.edu.

    Applicant Resource Center – 

    Need help submitting an application or accepting an offer? Support is available!

    Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. 

    Hours:

    Tuesdays & Thursdays 2:00pm – 4:00pm

    Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

    Additional Information
    Compensation
    Contact Information
  • 12 Days Ago

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Accounts Receivable Specialist
  • Precision of New Hampton
  • Hampton, IA FULL_TIME
  • Precision of New Hampton is seeking an outgoing, high-energy, and multi-tasking Accounts Receivable individual to become part of our Team. The Ideal Accounts Receivable individual is not only responsi...
  • 11 Days Ago

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Patient Accounts Representative
  • The Iowa Clinic
  • Des Moines, IA FULL_TIME
  • Looking for a career where you love what you do and who you do it with? You’re in the right place. Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are a...
  • 21 Days Ago

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Key Accounts Sales Representative
  • Method Search Consultants
  • Washington, IA FULL_TIME
  • Company DescriptionJoin an independent agricultural company experiencing rapid growth, specializing in seed treatment, fertilizers, humic acid, and biologicals. With a successful track record in other...
  • 1 Month Ago

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New Accounts Processor/ Data Entry Processor
  • Incubation Systems Private Limited
  • Ankeny, IA CONTRACTOR
  • We are looking for a Data Entry processor who will be Operating computers programmed with software to record, store, and analyze information. Duties: Enter and confirm new customer information and doc...
  • 7 Days Ago

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Route Sales Representative (RSR)
  • New Carbon Company - New Carbon Company
  • Des Moines, IA FULL_TIME
  • Job SummaryRapidly growing Golden Malted is hiring a full-time Route Sales Representative in Des Moines, IA.Golden Malted is the largest manufacturer and distributor of waffle irons, mix, and toppings...
  • 1 Month Ago

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New Accounts Representative
  • Heritage Bank
  • Coupeville, WA
  • Base Salary Range: Level I -$18.16 - $22.70 - $27.25 per hour Level II -$19.52 - $24.40 - $29.29 per hour Depending on q...
  • 4/19/2024 12:00:00 AM

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Retail Sales and Service Associate - Cerritos
  • First Bank
  • Cerritos, CA
  • Banking Specialist III -- Sales Focus This position, Banking Specialist III, may be called by many other names: New Acco...
  • 4/19/2024 12:00:00 AM

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Sales Manager
  • Maria F Alawi State Farm Agency Cor
  • Wayne, NJ
  • Job Description Job Description Job description Our very successful State Farm Insurance Agency is rapidly growing and n...
  • 4/18/2024 12:00:00 AM

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New Account Rep/Customer Service Rep
  • Northwest Iowa Community College
  • New Account Rep/Customer Service Rep * Area Jobs * Posted 1 week ago **Iowa State Bank** **NEW ACCOUNT REP/CUSTOMER SERV...
  • 4/16/2024 12:00:00 AM

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Account Manager (first year approx. $80,000 to $120,000 with Company Car)
  • American Fidelity
  • Champaign, IL
  • Come Join the American Fidelity Educational Services Family We are seeking an Account Manager to market our insurance pr...
  • 4/16/2024 12:00:00 AM

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Account Manager (first year approx. $80,000 to $120,000 with Company Car)
  • American Fidelity
  • Peoria, IL
  • Come Join the American Fidelity Educational Services Family We are seeking an Account Manager to market our insurance pr...
  • 4/16/2024 12:00:00 AM

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Medical Staffing Sales Rep
  • Mindful Staffing Solutions
  • Milwaukee, WI
  • Job Description Job Description At Mindful Staffing Solutions, we bridge the gap between talent and opportunity in the c...
  • 4/15/2024 12:00:00 AM

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New Accounts Representative
  • National Company
  • Tulsa, OK
  • Job Description Job Description We are seeking a New Account Representative to help our growing office! Hours are Monday...
  • 4/15/2024 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for New Accounts Representative jobs
$34,591 to $42,776

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