Network Service Representative jobs in Portsmouth, NH

Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Customer Service Representative
  • A Merrie Sweepe Chimney Service
  • Greenland, NH FULL_TIME
  • At Drogold LLC dba A Merrie Sweepe Chimney Service , we count on our customer service representatives to interact professionally with our valued customers when they have questions or concerns. We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and occasional face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

    Skills and Experience:

    • Excellent communication skills, including active listening and clear articulation.
    • Ability to solve problems and alleviate conflicts or escalate tactfully.
    • Ability to multitask, manage time, and prioritize.
    • Able to work individually and as a team.
    • Ability to thrive in fast-paced environment.
    • Strong organizational and documentation skills.
    • Must have the ability to continually learn and improve.
    • Proficiency with Microsoft Office products and Service Titan preferred

    Overall Objectives:

    • Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency.
    • Establish and maintain customer records by recording and updating information in a timely manner.
    • Schedule customer’s service needs and answer any questions they may have.
    • Build expert and dynamic knowledge of company services.
    • Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to deliver exceptional experiences nurture lasting relationships.
    • Coordination of inspection scheduling including rescheduling, previous customer history, pricing, tags, notes etc.
    • Coordinate with field technicians and assist with any questions or concerns they may have.
    • Answering phones
    • Return all messages and emails on a daily basis.
    • Returning all emails, voicemails, online submissions after closure or weekend on the next business day
    • Responding daily to all online submissions
    • Depositing check payments as soon as they are received.
    • Review all upcoming appointments and provide additional information if needed.
    • Assigning technicians to all jobs
    • Track jobs and review in live time for quality purposes

    Job Type: Full-time

    Pay: $35,000.00 - $40,000.00 per year

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • No weekends

    Work Location: In person

  • 8 Days Ago

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Member Service Representative/Teller - Portsmouth
  • Service Credit Union
  • Portsmouth, NH FULL_TIME
  • FOR A LIMITED TIME, EARN A $750 SIGN-ON BONUS FOR JOINING OUR TEAM * Service Credit Union is seeking a Member Service Representative/Teller for our branch located in Portsmouth. This role is a great s...
  • 15 Days Ago

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Member Service Representative Teller - Rochester, NH
  • Service Credit Union
  • Rochester, NH FULL_TIME
  • FOR A LIMITED TIME, EARN A $750 SIGN-ON BONUS FOR JOINING OUR TEAM * Service Credit Union is seeking a Member Service Representative Teller for our branch located in Rochester. This role is a great st...
  • 20 Days Ago

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Call Center Representative
  • Service Credit Union
  • Rochester, NH FULL_TIME
  • FOR A LIMITED TIME, EARN A $750 SIGN-ON BONUS FOR JOINING OUR TEAM * Service Credit Union is seeking a Contact Center Representative (CCR) where you will provide account-related services to members lo...
  • 24 Days Ago

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Territory Sales Representative
  • Sullivan Tire & Auto Service
  • Portsmouth, NH FULL_TIME
  • Job Description Job Description Description : Sullivan Tire, a leading tire and automotive service company, has been family-operated for over 60 years and has an opportunity to be a Territory Sales Re...
  • 1 Month Ago

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Customer Service Representative
  • Circle K
  • Barrington, NH FULL_TIME
  • Store 4707227: 580 Franklin Pierce Hwy, Barrington, New Hampshire 03825Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service...
  • 19 Days Ago

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0 Network Service Representative jobs found in Portsmouth, NH area

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Customer Service Rep
  • LoanMax Title Loans
  • Manchester, NH
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Concord, NH
  • Loanmax Title Loans- Customer Service Representative Are you looking for a stable, full-time, entry-level position with ...
  • 3/29/2024 12:00:00 AM

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TSA Customer Service Representative
  • Staples, Inc.
  • North Andover, MA
  • **TSA Customer Service Representative** **Function: Retail Locations** **Address: 73 Turnpike St** **City / State: North...
  • 3/29/2024 12:00:00 AM

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Customer Services Representative
  • BK Staffing Solutions, LLC
  • Hampton, NH
  • Job Description Job Description Job description Do you have at least one year of experience as a Customer Service Repres...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • DB Roberts
  • Wilmington, MA
  • Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the In...
  • 3/27/2024 12:00:00 AM

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Customer Service Rep - Newmarket
  • Proulxpropane
  • Newmarket, NH
  • Customer Service Representative - Newmarket **Customer Service Representative** Proulx Oil & Propane is a family-owned c...
  • 3/27/2024 12:00:00 AM

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Patient Service Rep - Medical Office
  • Exeter Hospital
  • Exeter, NH
  • Week 1: Mon, Tues, Weds, Fri 9:30a-4p Week 2: Mon, Tues, Fri 9:30a-4p Provides administrative support to the physician p...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Moore Staffing Services
  • Andover, MA
  • Job Description Job Description Customer Service Support Representative Summary: Provide customer support with our growi...
  • 3/26/2024 12:00:00 AM

Portsmouth is a city in Rockingham County, New Hampshire, United States. As of the 2010 census it had a population of 21,233, and in 2017 the estimated population was 21,796. A historic seaport and popular summer tourist destination on the Piscataqua River bordering the state of Maine, Portsmouth was formerly the home of the Strategic Air Command's Pease Air Force Base, since converted to Portsmouth International Airport at Pease. According to the United States Census Bureau, the city has a total area of 16.8 square miles (43.6 km2), of which 15.6 square miles (40.5 km2) is land and 1.2 square...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Representative jobs
$33,329 to $41,294
Portsmouth, New Hampshire area prices
were up 1.4% from a year ago

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