Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
`Job Type: Full Time
Location: Hybrid – 3 days per week onsite in Bethlehem, PA
Background and Drug Screening required before onboarding
Our client has an exciting opportunity for a Network Manager. The Network Manager, under minimal supervision, is accountable for the administration of network systems including strategy and planning, system development, design, implementation, monitoring and support of network infrastructure hardware and software solutions and services for all company locations and management of global Network Team.
Responsibilities
Required Skills and Qualifications:
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Benefits:
Schedule:
Work Location: Hybrid remote in Bethlehem, PA 18015
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