Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
ABOUT US
Heaven on Earth Network Inc is a small family-owned healthcare company.
OUR MISSION
Heaven-On-Earth Network, Inc. will provide Worker, committed, and trusted care to its constituents at all times. Management will ensure reliable service through continuous improvement initiatives within the organization, thus implementing thorough hiring practices, providing progressive training for employees, and fostering personal relationships with consumers and partners. All staff will actively participate in securing the highest quality of life for recipients in the respected programs.
OUR VISION
Heaven-On-Earth Network, Inc. shall be acknowledged as a superior health care provider enhanced with skilled and competent staff that fully value ultimate care for all constituents. We will educate the community of our services with the intention of servicing eligible disabled/elderly citizens on the Medicaid and Medicare programs. We shall also be recognized and respected as a premiere community leader as we develop and support community inclusion programs for respected recipients.
DIRECT SERVICE WORKERS JOB RESPONSIBLITIES
The Direct Service Workers shall:
1. Provide personal care services to the client, per the Comprehensive Plan of Care (CPOC);
a. Assist with ADL( Activities of Daily Living) such as grooming, bathing, dressing, eating, ambulation, transferring, and weekly activities such as light housekeeping, laundry and grocery shopping.
2. Provide the direct care services to the client at the time and place assigned;
3. Report and communicate changes in a client’s condition to a supervisor immediately upon
discovery of the change;
4. Report and communicate a client’s request for services or change in services to a supervisor within 24 hours of the next business day of such request;
5. Follow emergency medical training while attending the client;
6. Subsequently report any medical or other types of emergencies to the supervisor, the provider or others, pursuant to the provider policies and procedures;
7. Report any suspected abuse, neglect or exploitation of clients to a supervisor on the date of discovery, and as required by law;
8. Be trained on daily documentation such as progress notes and progress reports; and
9. Be responsible for daily documentation of services provided and status of clients to be reported on progress notes and/or progress reports
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Work Remotely
Job Types: Full-time, Part-time, Temporary
Pay: $7.50 - $9.00 per hour
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Work Location: Multiple locations
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