Network Service Manager jobs in Houma, LA

Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

C
Field Service Technician | Network Solutions
  • CBIZ
  • Orleans, LA FULL_TIME
  • Status Category:
    Full-Time
    Exempt/Non-Exempt:
    Non-Exempt
    Scheduled Hours Per Week:
    40
    Job Code:
    NP0238

    With over 120 offices and nearly 7,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

    CBIZ has been honored to be the recipient of several national recognitions:

    • 2022 Best and Brightest Companies to Work for in the Nation
    • 2023 Top Workplaces USA
    • 2022 America's Best Mid-Size Employers
    • 2022 Best and Brightest Companies in Wellness
    • 2022 Great Place to Work Certification

    Field Service Technicians install, upgrade, and maintain primary and backup branch connectivity, all site infrastructure including network hardware, computers, telephony, and print hardware, and all cabling. Technicians are required to schedule all maintenance, IMAC and multiple projects in adherence with SLA's, rollout schedules and established deadlines in support of Edward Jones branch offices, vendor sites and home FA locations in specified service territory. Field Service Technicians must master continuously evolving equipment and technologies, and train clients as new architecture is deployed.

    Essential Functions and Primary Duties

    • Maintain assigned locations and provide backup coverage for neighboring service areas when required.
    • Monitor and aggressively schedule incoming tasks, by offering earliest ETA's possible, in assigned area in accordance with the client's desired time for all maintenance, project and IMAC activities with minimal supervision.
    • Work with minimal supervision to complete all maintenance, project, and IMAC calls in adherence with contractual Service Level Agreements (SLA's).
    • Accurately track and account for all work time in assigned tasks and in on-line utilization module, and document ticket status including resolution details.
    • Follow proper escalation procedures to ensure all activities are addressed in a timely manner.
    • Responsible for compliance with all Asset Management protocols including timely completion of necessary asset movement, proper packaging and shipping of all equipment being returned, and maintenance of a complete and up to date shipping log.
    • Provide technical support to client in a timely manner with little or no disruption to daily customer operations.
    • Train client on all new technologies and hardware.
    • Responsible for completing all required inventory activities related to company vehicles and branch locations to ensure all tools and parts are ready for use at client site.
    • Responsible to review and follow current documentation and processes.
    • Schedule and complete all van maintenance in accordance with manufacturer and CBIZ Network Solutions specifications.
    • Responsible for troubleshooting, repairing, and upgrading all telephony, computing, data, print, network, and AV hardware including but not limited to routing hardware, computers, laptops, monitors, printers, and telephony equipment. Equipment serviced is subject to change as business needs dictate.
    • Install, maintain, and repair cabling in various commercial buildings. Provide cable management at end user and network equipment locations.
    • Legally operate a company vehicle.
    • Repair equipment off-site as needed.
    • Provide excellent customer service.
    • Listen to branch feedback, observe trends, identify common maintenance issues, and inform management.
    • Performs related work as required.

    Minimum Qualifications

    • Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
    • Able to use all related computer hardware and software
    • Able to use job related tools
    • Able to safely use step ladder
    • Able to lift and/or move up to 100 pounds of equipment
    • Able to hold and grip objects
    • Able to read and review information on computer monitors for extended periods of time
    • Subject to periods of prolonged walking, sitting, and standing
    • Performs bending, squatting, crawling, climbing, twisting, kneeling, and reaching both to ground level and overhead
    • Maintain high speed internet access
    • Maintain a valid driver's license in the employee's state of residence, allowing him/her to legally operate a company vehicle
    • Ability to provide documentation showing a minimum age of 21 for your company car insurance
    • Provide a clean and safe location for the repair of equipment as required
    • Provide a suitable workspace for performing Help Desk functions
    • Maintain residence in assigned territory

    CBIZ.Jobs Category: Corporate

    REASONABLE ACCOMMODATION

    If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to .

    EQUAL OPPORTUNITY EMPLOYER

    CBIZ is an affirmative action-equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.

    PAY TRANSPARENCY PROTECTION NOTIFICATION


    CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, gender identity, disability, or medical condition or any other reason prohibited by law.

     

  • 13 Days Ago

U
Project Manager
  • US Public Buildings Service
  • Orleans, LA FULL_TIME
  • Duties Project Management: Leads the development of project plans including methodology, resource requirements, timelines, priorities and budget impact. Directs and performs budget planning. Establish...
  • 8 Days Ago

C
Office Manager
  • Construction Service & Supply Company
  • Orleans, LA FULL_TIME
  • Why Work Here? Growing company and Owners are investing time and money in the personal and professional development of employees. The ideal candidate:Has a minimum of 7 years of Office and Administrat...
  • 10 Days Ago

S
Store Manager
  • Sun Auto Tire and Service
  • Houma, LA FULL_TIME
  • Overview Delta World Tire is one of the area’s largest independent tire dealers, with over 30,000 tires in stock. In addition to tires, Delta World Tire offers complete quality automotive repair and p...
  • 1 Month Ago

L
Primary Care/Student Health Practice Manager
  • LSU Healthcare Network
  • Orleans, LA FULL_TIME
  • DescriptionSUMMARYThe LSU Healthcare Network is a non-profit, academic, multi-specialty, healthcare delivery system dedicated to patient care, research and education. You can be a part of a progressiv...
  • 18 Days Ago

S
Assistant Store Manager - Houma
  • Sun Auto Tire and Service
  • Houma, LA FULL_TIME
  • Overview Delta World Tire is one of the area’s largest independent tire dealers, with over 30,000 tires in stock. In addition to tires, Delta World Tire offers complete quality automotive repair and p...
  • 23 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Network Service Manager jobs found in Houma, LA area

J
PLUMBING FIELD SERVICE MANAGER
  • JTJA Inc MR ROOTER PLUMBING
  • New Orleans, LA
  • Job Description Job Description MR ROOTER PLUMBING OF NEW ORLEANS AND BATON ROUGE is looking to hire a FULL-TIME PLUMBIN...
  • 3/29/2024 12:00:00 AM

B
Line Cook
  • Big Mike's BBQ Smokehouse Restaurants
  • Houma, LA
  • Description Our busy quick service restaurant is looking for a cook who enjoys working in a fast-paced atmosphere. We ne...
  • 3/29/2024 12:00:00 AM

O
Server
  • Olive Garden
  • Houma, LA
  • For this position, pay will be variable by location-plus tips. Our Winning Family Starts With You!Check out these great ...
  • 3/28/2024 12:00:00 AM

A
Customer Service Representative - Houma, LA Houma, LA
  • American Cash Advance
  • Houma, LA
  • **Customer Service Representative - Houma, LA** Houma, LA **Full-Time Customer Service Representative Houma, LA** **Esse...
  • 3/28/2024 12:00:00 AM

B
Breakfast Attendant
  • BN Management Co
  • Houma, LA
  • . Breakfast Setup: You prepare the breakfast area before guests arrive, ensuring that all tables are clean, properly arr...
  • 3/28/2024 12:00:00 AM

S
Cook
  • Suites At Sugar Mill Point
  • Houma, LA
  • BLURB & BENEFITS Job Summary: Prepares food in accordance with current federal, state, and local licensing standards, to...
  • 3/28/2024 12:00:00 AM

T
Filtration Specialist Trainee
  • TETRA Technologies
  • Houma, LA
  • Summary: TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedica...
  • 3/27/2024 12:00:00 AM

O
Line Cook
  • Olive Garden
  • Houma, LA
  • For this position, pay will be variable by location-See additional job details and benefits below. Our Winning Family St...
  • 3/26/2024 12:00:00 AM

Houma (/ˈhoʊmə/ HOH-mə) is the largest city in the parish seat of Terrebonne Parish, Louisiana, United States and the largest principal city of the Houma–Bayou Cane–Thibodaux Metropolitan Statistical Area. The city's powers of government have been absorbed by the parish, which is now run by the Terrebonne Parish Consolidated Government. The population was 33,727 at the 2010 census, an increase of 1,334 over the 2000 tabulation of 32,393. Many unincorporated areas are adjacent to the city of Houma. The largest, Bayou Cane, is an urbanized area commonly referred to by locals as being part of Hou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Manager jobs
$108,840 to $148,372
Houma, Louisiana area prices
were up 1.2% from a year ago

Network Service Manager in York, PA
With Azure Network Watcher, you can now access a plethora of logging and diagnostic capabilities that empower you with insights to understand your network performance and health.
February 21, 2020
Network Service Manager in San Bernardino, CA
To find out which service is causing the problem you need to.
January 23, 2020
Network Service Manager in Santa Ana, CA
Build a deeper understanding of your network traffic pattern using Network Security Group flow logs.
January 03, 2020