Network Service Manager jobs in Concord, NH

Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

D
Network Manager
  • Dartmouth College
  • Hanover, NH FULL_TIME
  • Position Purpose
    Individuals in the Network Manager role are responsible for leading the day-to-day operations of the campus network at Dartmouth, with Network Technicians and Project Managers reporting directly to the Network Manager. This responsibility includes all aspects of the campus network and the phone system, including its maintenance and upgrades, as well as collaboration with the users. The Network Manager is responsible for the coordination and assignment of resources to major projects that have network impact, including building construction and renovation. They strategically advise the CTO on operations of the Network Services group.

    Description

    Required Qualifications - Education and Yrs Exp
    No formal education or experience required

    Required Qualifications - Skills, Knowledge and Abilities
    • 5 years of experience supporting production networks
    • Demonstrated ability to work self-motivated and independently with limited supervision
    • Demonstrated ability to thrive and be productive in a fast-paced and dynamic environment
    • Demonstrated ability to successfully lead teams delivering critical services
    • Demonstrated ability to successfully coordinate major projects


    Preferred Qualifications
    • Experience with space management and resource planning software
    • Experience with financial systems and procurement processes
    • Expertise in providing telecommunications services to large, varied communities


    Department Contact for Cover Letter and Title
    Felix Windt

    Equal Opportunity Employer
    Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

    Background Check
    Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

    Special Instructions to Applicants
    All Dartmouth College employees, whether working on-site or remotely, are required to be up to date with vaccination against COVID-19 (or to have received an approved exemption from vaccination through the Office of Institutional Diversity and Equity). Please visit https://dartgo.org/vaxpolicy for details. Compliance with this requirement is a condition of employment. Failure to meet this condition of employment within the first 30 days may result in Dartmouth in its sole discretion ending employment.

    Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

    Additional Instructions

    Key Accountabilities

    Description
    Network Operational Management
    • Assigns technician resources to enable correction of faults and deployment of new services in a timely manner
    • Assigns project management resources to enable delivery of major projects
    • Prioritizes resource allocation in accordance with the mission of the organization
    • Identifies opportunities for process re-engineering
    • Tracks inventory and replenishes consumables as requires
    • Manages vendor relationships for day-to-day processes

    Percentage Of Time
    30%

    Description
    Collaboration & Relationship Management
    • Consults with partners across campus to deliver network services and solutions
    • Develops and maintains relationships with key stakeholders
    • Advises clients, resolves conflicts, and provides fault root cause analysis
    • Coordinates major efforts across the institution that have network impact
    • Mentors colleagues by sharing knowledge and offering advice and assistance

    Percentage Of Time
    30%

    Description
    Leadership
    • Provides leadership in defining future operations process strategies
    • Provides strategic goals and vision for the campus network in partnership with the CTO
    • Leads operations process execution for the campus network
    • Continuously engages in professional development to build leadership and technology expertise
    • Creates internal training materials for others

    Percentage Of Time
    20%

    Description
    Staff Management
    • Manages staff-related HR responsibilities to ensure compliance with HR policies
    • Works with staff to identify and support development goals and mentoring opportunities
    • Supports and develops career pathways for direct reports
    • Leads tactical and strategic resource planning in partnership with the CTO

    Percentage Of Time
    15%

    Description
    Performs other duties as assigned

    Percentage Of Time
    5%

    -
    Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
    -
    Performs other duties as assigned.
  • 13 Days Ago

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Service Manager - Hillsborough, NH
  • VIP Tires & Service
  • Hillsborough, NH FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: Must be an inspirational leader who lives VIP’s mission t...
  • Just Posted

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Assistant Service Manager - Tilton, NH
  • VIP Tires & Service
  • Tilton, NH FULL_TIME
  • GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all custom...
  • 21 Days Ago

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Assistant Service Manager - Laconia, NH
  • VIP Tires & Service
  • Laconia, NH FULL_TIME
  • GENERAL SUMMARY: The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all custom...
  • 3 Months Ago

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Service Manager II - Claremont, NH
  • VIP Tires & Service
  • Claremont, NH FULL_TIME
  • TITLE: Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP...
  • 3 Months Ago

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Service Manager II - Concord, NH
  • VIP Tires & Service
  • Concord, NH FULL_TIME
  • TITLE: Service Manager II (SMII) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The SMII lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP...
  • 3 Months Ago

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0 Network Service Manager jobs found in Concord, NH area

B
Service Manager
  • Bridgestone Americas, Inc.
  • Hillsborough, NH
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates ...
  • 3/29/2024 12:00:00 AM

G
Service Manager>
  • Goodyear
  • Nashua, NH
  • Goodyear - Nashua, NH [Department Supervisor] As a Service Manager at Goodyear, you'll: Manage the service department; A...
  • 3/29/2024 12:00:00 AM

E
IT Service Manager (MSP)
  • Encore Strategic
  • Weare, NH
  • Job Description Job Description Are you ready for a technical leadership role in a fast-growing, employee-oriented compa...
  • 3/29/2024 12:00:00 AM

H
Dining Services - Manager in Training
  • Healthcare Services Group, Inc.
  • Rochester, NH
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 3/28/2024 12:00:00 AM

K
Service Manager
  • keycollisioncenter.com
  • Newport, NH
  • Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first....
  • 3/27/2024 12:00:00 AM

U
Service Manager
  • United Construction & Forestry
  • Dover, NH
  • **Location:** Dover, NH **Type of Employment:** Full Time United Ag & Turf NE is a John Deere Dealership with multiple l...
  • 3/27/2024 12:00:00 AM

H
Food Service Manager
  • HOPKINTON SCHOOL DISTRICT
  • Contoocook, NH
  • Opening Food Service Manager Full Time Hopkinton Middle High School The Hopkinton School District Food Service Program i...
  • 3/27/2024 12:00:00 AM

H
Dining Services - Manager in Training
  • Healthcare Services Group, Inc.
  • ROCHESTER, NH
  • Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
  • 3/22/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Manager jobs
$115,024 to $156,802
Concord, New Hampshire area prices
were up 1.4% from a year ago

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