Network Service Manager jobs in Connecticut

Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Network Manager
  • Connecticut State Community College
  • Hartford, CT FULL_TIME
  • Details:

    Posted: March 25, 2024
    Level: Community College Professional 17, 12-month, tenure track position.
    Hours: Full-time, 35 hours per week
    Closing Date: The committee will begin review of applications immediately. Applications must be submitted by 5:00pm (EST) on Wednesday, April 24, 2024

    Location:

    CT State Capital
    950 Main Street, Hartford, CT 06103
    **This position is not remote**
    For more information, please click on the campus to be directed to their website.

    CT State Community College Mission:

    Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.

    CT State Community College Vision:

    Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.

    CT State Community College Equity Statement:

    Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

    Anticipated Start Date: 

    July 2024

    Position Summary:

    The Network Manager performs and oversees the installation, operation and maintenance of complex local area and wide area computer networks at a Community College which uses information technology services to support such functions as instruction, business operation, student records, library services, messaging and e-mail systems and computer labs. The position may also provide a range of information technology services to the various computer users of the College including installation, configuration and testing of personal computers, printers and other such devices and the diagnosis and repair of operating problems with those types of equipment. The incumbent frequently performs hands-on hardware and software installation, testing, operation and servicing. The position’s work follows industry and Community College standards for wiring and network active/passive device installations.

    Example of Job Duties:

    Under the direction of the Director of Information Technology or other administrator, the Network Manager is accountable for assuring the technically sound and functionally appropriate installation, operation and maintenance of the College’s local area and wide area network systems, as well as of related personal computers, work stations and peripheral equipment and for providing technically competent installation, operation and maintenance of other campus computer hardware and software, as directed, through effective performance in these essential functional areas:

    • Effective functioning of the College’s networked computer systems.
      • accountable for performing the installation, operation and maintenance of the College’s computer systems networks to support the College’s academic and administrative purposes.
    • Support for the College’s information technology requirements.
      • accountable for researching, developing and recommending automated systems to assist in accomplishing the College’s services.
    • Install, manage and administer network servers and/or email servers.
      • accountable for the installation, management and administration of the college’s network servers and or email servers.
    • Administer and manage data and telecommunications systems and equipment.
      • accountable for the administration and management of the college’s data and telecommunications systems and equipment.
    • Guidance and assistance to faculty, students and staff in use of information technology systems.
      • accountable for helping faculty, students and staff in their use of the College’s network and computer systems.
    • Training, development and supervision of assigned staff.
      • accountable for providing training and guidance to assigned staff and student workers to contribute to their proficiency in the skill areas necessary for their effective job performance.
    In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings.  These may involve attendance at evening or weekend events.

    This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

    Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).

    Minimum Qualifications:

    Bachelor’s degree in computer science or related technological discipline together with two (2) or more years of experience in computer system, network and software design, development and implementation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position’s essential duties.

    Incumbents are required to have demonstrated advanced knowledge and abilities in the following: 

    • Computer hardware and software, local and wide area networking, software design and development, equipment assembly and installation.
    • Installing, operating, adapting, diagnosing and repairing malfunctions in computer and network equipment and software.
    • Leading staff members in a technological and academic environment.

    Substitutions Allowed:

    Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons.

    Preferred Qualifications:

    • Five (5) or more years' experience working as a Network Manager in a higher education setting with proven ability to work collaboratively as part of a team serving students, staff, faculty and partners.
    • Experience and knowledge of best practices to manage, control, and troubleshoot server infrastructure including routing, switching and interfaces with operating systems and software.
    • Experience managing different types of server hardware and networking software servers including Mac servers, Infoblox, KACE, ISE, Equalogic, Rapid Recover, JAMF. 
    • Experience and proven ability to collaborate in the design and development of projects and structures that support the interface between the building network and critical operational systems including Phones, Video Management, Access Control, Emergency systems and Elevators.

    Starting Salary:

    Anticipated Salary; $66,949 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. 

    We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. 

    Application Instructions:

    To apply you must submit a cover letter and resume.

    Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

    Selection Procedure:

    Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.

    Background Screening:

    All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

    Continuing Notice of Nondiscrimination

    CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: John-Paul Chaisson-Cardenas, PhD, MSW, Vice President of Diversity, Equity, and Inclusion, (jchaisson-cardenas@commnet.edu).

    CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F

  • 27 Days Ago

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Network Manager
  • Connecticut State Community College
  • Norwich, CT FULL_TIME
  • Details:Posted: Wednesday, March 20, 2024Level: Community College Professional 17, 12-month, tenure track position.Hours: Full-time, 35 hours per weekClosing Date: Applications must be submitted by 5:...
  • 1 Month Ago

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Field Network Service Technician
  • Owens Realty Services
  • Hartford, CT FULL_TIME
  • Overview Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive rost...
  • 26 Days Ago

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Cleaner
  • Aware Manager
  • New Haven, CT FULL_TIME,PART_TIME
  • Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
  • 26 Days Ago

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Cleaner
  • Aware Manager
  • Bridgeport, CT PART_TIME,FULL_TIME
  • Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
  • 26 Days Ago

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Service Manager - Waterbury CT
  • VIP Tires & Service
  • Waterbury, CT FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: Must be an inspirational leader who lives VIP’s mission t...
  • 13 Days Ago

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Service Manager
  • Sprouts Farmers Market
  • Pinole, CA
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 4/25/2024 12:00:00 AM

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Service Manager
  • The Thompson Organization
  • Doylestown, PA
  • We are looking for an experienced Service Manager to lead a team of automotive professionals. What does it mean to work ...
  • 4/25/2024 12:00:00 AM

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Lab Network Services Manager
  • World Wide Technology
  • New York, NY
  • World Wide Technology Holding Co, LLC. (WWT) has an opportunity available for a Lab Services Manager to work with one of...
  • 4/24/2024 12:00:00 AM

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Service Manager
  • Sprouts Farmers Market
  • Raleigh, NC
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 4/24/2024 12:00:00 AM

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Fire Service Manager
  • Johnson Controls International
  • Salt Lake City, UT
  • Job Description Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainab...
  • 4/24/2024 12:00:00 AM

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Guest Service Manager
  • KJ's Market
  • Johns Island, SC
  • Overview: Ensure consistent and memorable customer experiences through the superior show quality and customer service by...
  • 4/23/2024 12:00:00 AM

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Food Service Manager
  • Aramark
  • Hickory, NC
  • Job Description The Food Service Manager is a management position responsible for developing and implementing dining sol...
  • 4/22/2024 12:00:00 AM

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Service Manager
  • Coolsys
  • Anaheim, CA
  • Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor envi...
  • 4/18/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Manager jobs
$119,800 to $163,307

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