Network Service Director directs the operations of the service delivery department for a telecommunications network. Ensures client service is prompt and accurate. Being a Network Service Director is responsible for the design of strategic service plans and promotion of the organization's products or services. May require a bachelor's degree in area of specialty. Additionally, Network Service Director typically reports to a top management. The Network Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Network Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Exciting IT Firm seeking a IT Service Desk Manager!
We are a local IT firm located in the Kirkland area and have been in business for over 19yrs. We are rapidly growing and as such we have a need for numerous IT positions, if you have an IT background we are interested in hearing from you!
Our team of professionals is young, energetic, fun, and loves the IT industry. The most important quality we are looking for is a positive attitude along with a fun attitude towards IT. Our business operates as an MSP (Managed Service Provider), which means that we provide and manage IT services for our clients. These services include areas such as monitoring, reporting, maintenance, remote support, hardware upgrades, networking, and more. Because of the unique nature of our clients we are looking for a variety of people to help us assist our clients.
The ideal candidates will have experience working with the following systems:
-Server 2016 & 2019
- Active Directory
- Exchange
- Remote Desktop
- Office 365
- VPN
- Software Upgrades
-Network Backups
- Ticketing System (ConnectWise, etc.),
N-able monitoring, Datto Backup
- Great attention to detail and documentation
- Local to the Eastside or greater Seattle area.
If you feel you fit the role as a polished IT professional please submit a resume for consideration, please note ONLY applicants living in the greater Bellevue/Seattle/Puget Sound area will be considered.
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
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Work Location: In person
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