Network Operations Manager manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Manager provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Manager leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Typically requires a bachelor's degree. Typically reports to a director. The Network Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Manage overall operations and is responsible for the effective and successful management of labor,
productivity, quality control, and safety measures as established and set by the Operations Department. The
experienced operations manager will ensure safe and efficient operations. Serve as a company representative
on customer issues. Enhance the operational procedure, systems, and principles in the areas of information
flow and management, business processes, enhanced management reporting, and look for opportunities to
expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable
laws.
Operations manager duties and responsibilities may include interviewing, selection, and hiring; training new
and existing employees; planning, assigning, and directing work; authoring and discussing with employee's
performance appraisals; addressing employee performance and corrective action plans; employee motivation
and rewards. Organizing the budget of the company in collaboration with the branch manager.
Operations Manager Job Responsibilities:
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