Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
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The Sr. Director position of STS Operations will lead an organization of high-performing network operations leaders who manage and operate global solutions with high availability (24x7x365) and report to the Associate Vice President of STS. The organization is divided into three primary groups, two Network and Security Operations Centers, field engineering, and desk top operations. Additionally, the position will work closely with the Associate Vice President (AVP) of STS to implement department strategic direction and serve as the department leader when the AVP is unavailable. The ideal candidate has extensive experience within telecommunications industry, specifically in network related operations, preferably having prior experience as a Director.
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