Network Operations Director jobs in Nebraska

Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Network Operations Center Technician
  • Isotropic Network
  • Murdock, NE FULL_TIME
  • Full Time ***Seeking 2nd shift - 4pm-12am - Tuesday-Saturday*** 

    Mission Statement

    Connecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.

    Position Description
    The Network Operations Center – Technician is a full-time, entry-level position at Isotropic Networks. The position is located at the company’s facility in Murdock, NE. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel (<20%).

    Responsibilities
    • Provide first point of contact for technical assistance to Isotropic Networks’ clients and partners in support of Isotropic’s satellite services, networks, and related equipment.
    • Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance.
    • Addressing concerns and resolving technical issues via telephone, e-mail message, and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions.
    • Responding to automated monitoring notifications, providing reports to customers and participating on process improvement initiatives.
    • Answer incoming customer questions or concerns; research any needed issues; and take full ownership for responding back to customers with a resolution to their problem within the time limit specified by company policy.
    • Create performance reports for customer systems and services.
    • Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment.
    • Executes customer-initiated ‘Service Configuration Requests’ based on Isotropic processes and practices.
    • Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed.
    • Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
    • Use of Isotropic and other vendor software to identify and troubleshoot client’s technical issues accurately and in a timely manner.
    • Handling sensitive or confidential customer data in a professional, responsible manner.
    • Aiming to resolve issues on the first interaction by being proactive and demonstrating advanced product knowledge.
    • Completing any special project assignments and assisting in other areas during lower customer contact periods.
    • Other duties as assigned by Isotropic management.
    Requirements
    • Basic understanding of Internet Protocol addressing.
    • Knowledge of configuring NAT and VLAN.
    • Experience with operating network management tools and understanding network reporting.
    • High level of understanding of troubleshooting methodologies.
    • Ability to work off hours, weekends, or night shifts as required to support a 24 x 7 network operations center (NOC).
    • Exceptional interpersonal, communication, initiative, and leadership abilities.
    • Effective analytical, planning, organizational, and documentation skills.
    • Team player along with the ability to multitask and work in a stand-alone capacity.
    • Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified.
    • Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis.
    • The ability to communicate and understand complex information and ideas.
    • Excellent oral/written communication and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person.
    • Critical thinking skills and adaptation in complex situations that drive decision-making processes producing successful outcomes.
    • Continuously demonstrate a high sense of urgency, with the ability to perform under pressure.
    • Candidate must enjoy being part of a close-knit team and helping co-workers succeed.
     
    Physical Requirements
    • Prolonged periods of sitting at a desk and working on a computer
    • Must be able to lift up to 50lbs at a time
    • Must be able to use both hands
    • Repetitive finger motion/computer use
    • Must be able to have close and distant vision
    • Must be able to crawl in small spaces
  • 1 Month Ago

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Network Operations Center Technician (NOC Tech)
  • Isotropic Network
  • Murdock, NE FULL_TIME
  • Mission StatementConnecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.Position DescriptionThe Network Operations Center – Technician is a full-time, entry-lev...
  • 1 Month Ago

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Network Operations Center Tech (NOC Tech) - Murdock, NE
  • Isotropic Network
  • Murdock, NE FULL_TIME
  • **Seeking 2nd (4pm-12am) and 3rd shift (12am-8am)**Mission StatementConnecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.Position DescriptionThe Network Opera...
  • 12 Days Ago

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Director of Personnel
  • Travel Center Operations Team
  • North Platte, NE FULL_TIME
  • Introduction: We are looking for an ambitious and self-driven Director of Personnel to join our team! They will be responsible for filling positions in the company by sourcing viable candidates and as...
  • 1 Day Ago

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Sports Director
  • Paducah Television Operations LLC
  • Lincoln, NE FULL_TIME
  • KLKN-TV is looking for a Sports Director to lead our sports department. Lincoln is home to the Huskers and is one of the best sports markets in the country! This position requires a great on-air perso...
  • 24 Days Ago

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Creative Service Director
  • KLKN Lincoln Operations
  • Lincoln, NE FULL_TIME
  • Photo by Wahid Khene on Unsplash Channel 8 KLKN-TV is a dynamic and innovative television station dedicated to delivering top-quality content and experiences to our audience. We are seeking a highly s...
  • 15 Days Ago

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Director of Finance
  • Alyrica Networks
  • Corvallis, OR
  • Company background Alyrica Networks is an Internet Service Provider in the Mid-Willamette valley that services its custo...
  • 4/26/2024 12:00:00 AM

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Director of Operations
  • Freeland Spirits
  • Portland, OR
  • ABOUT FREELAND SPIRITS Based in Portland, OR Freeland Spirits is one of the first women owned and operated distilleries ...
  • 4/26/2024 12:00:00 AM

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Remote - Provider Relations Intern California
  • Commonwealth Care Alliance
  • Cerritos, CA
  • **Why This Role is Important to Us:** Commonwealth Care Alliance (CCA) is thrilled once again to host its Summer Interns...
  • 4/25/2024 12:00:00 AM

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(Traveling) Network Tower Director
  • Concero
  • St Louis, MO
  • Network Operations Director We are seeking a full-time non-exempt Network Operations Director to join our Operations tea...
  • 4/24/2024 12:00:00 AM

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Windows Administrator
  • PMMC
  • Charlotte, NC
  • Job Title: Windows Administrator Reports To: Director of Network Operations Department: Network Operations About The Tea...
  • 4/24/2024 12:00:00 AM

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Provider Contracting Manager
  • Health New England
  • SUMMARY: The Provider Contracting Manager is responsible for leading or assisting with network development activities of...
  • 4/23/2024 12:00:00 AM

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Director - IT Infrastructure Service Delivery
  • Microland Limited
  • Cincinnati, OH
  • ??We are seeking a Sr. Director with Network Operations Center (NOC) skills to join our team. ??The ideal candidate will...
  • 4/22/2024 12:00:00 AM

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Manager, Provider Network Operations (Healthcare)
  • OPN Healthcare
  • Glendale, CA
  • Job Description Job Description Job Summary: The Manager of Network Operations is responsible for the general management...
  • 4/22/2024 12:00:00 AM

The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Colorado to the southwest; and Wyoming to the west. The state has 93 counties and is split between two time zones, with the state's eastern half observing Central Time and the western half observing Mountain Time. Three rivers cross the state from west to east. The Platte River, formed by the confluence of the North Platte and the South Platte, runs through the state's central portion, the Niobrara River flows through the northern part, and the Rep...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Operations Director jobs
$160,565 to $206,302

Network Operations Director in York, PA
Operations managers generally oversee logistics for organizations.
January 28, 2020
Network Operations Director in Baltimore, MD
"We want people to treat the auto alerts as gospel," says Network Security Manager David LaPorte, who works for Tumas.
February 01, 2020
Network Operations Director in New Orleans, LA
A network operations center, or NOC (pronounced “knock”), is a centralized location where IT technicians directly support the efforts of remote monitoring and management (RMM) software.
February 11, 2020