Network Operations Director jobs in Kenosha, WI

Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Network Operations Center Tech (NOC Tech) - LG
  • Isotropic Network
  • Geneva, WI FULL_TIME
  • Mission Statement
    Connecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.

    Position Description
    The Network Operations Center – Technician is a full-time, entry-level position at Isotropic Networks. The position is located at the company’s Lake Geneva Earth Station, Lake Geneva, Wisconsin. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel (<20%).

    Responsibilities
    • Provide first point of contact for technical assistance to Isotropic Networks’ clients and partners in support of Isotropic’s satellite services, networks, and related equipment.
    • Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance.
    • Addressing concerns and resolving technical issues via telephone, e-mail message and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions.
    • Responding to automated monitoring notifications, provide reports to customers and participate on process improvement initiatives.
    • Answer incoming customer questions or concerns; researching any needed issues; and taking full ownership for responding back to customers with resolution to their problem within the time limit specified by company policy.
    • Create performance reports for customer systems and services.
    • Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment.
    • Executes customer initiated ‘Service Configuration Requests’ based on Isotropic processes and practices.
    • Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed.
    • Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
    • Use of Isotropic and other vendor software to identify and troubleshoot client’s technical issues accurately and in a timely manner.
    • Handling sensitive or confidential customer data in a professional, responsible manner.
    • Aiming to resolve issues on the first interaction by being proactive and demonstrating advanced product knowledge.
    • Completing any special project assignments and assisting in other areas during lower customer contact periods.
    • Other duties as assigned by Isotropic management.
    Requirements
    • Basic understanding of Internet Protocol addressing.
    • Knowledge of configuring NAT and VLAN.
    • Experience with operating network management tools and understanding network reporting.
    • High-level of understanding of troubleshooting methodologies.
    • Ability to work off hours, weekends, or night shift as required to support a 24 x 7 network operations center (NOC).
    • Exceptional interpersonal, communication, initiative and leadership abilities.
    • Effective analytical, planning, organizational, and documentation skills.
    • Team player along with the ability to multitask and work in a stand-alone capacity.
    • Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified.
    • Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis.
    • The ability to communicate and understand complex information and ideas.
    • Excellent oral/written communications and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person.
    • Critical thinking skills and adaptation in complex situations that drive decision making processes producing successful outcomes.
    • Continuously demonstrate a high sense of urgency, with ability to perform under pressure
    • Candidate must enjoy being part of a close-knit team and helping co-workers succeed.
    Minimum Education/Work Experience
    • H.S. Diploma
    • Technical Schools (Civilian/Military, SATCOM)
    • Associate of Science/Art, Computer Science, Networks, etc.
    • Experience with MS Office Suite
    • Relevant VSAT Experience (will train in-house)
    • Call center and/or tech support experience
    Physical Requirements
    • Prolonged periods of sitting at a desk and working on a computer
    • Must be able to lift up to 50lbs at a time
    • Must be able to use both hands
    • Repetitive finger motion/computer use
    • Must be able to have close and distant vision
    • Must be able to crawl in small spaces
  • 7 Days Ago

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Director of Operations
  • Medicoil
  • Geneva, WI FULL_TIME
  • Job Summary: The Director of Operations will be responsible for providing leadership of Medicoil’s Manufacturing, Production Planning, Quality, Safety, Engineering, Facilities, and Maintenance. This r...
  • 3 Days Ago

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Director of Operations
  • R&L Spring Company
  • Geneva, WI FULL_TIME
  • Job Summary:The Director of Operations will be responsible for providing leadership of Medicoil’s Manufacturing, Production Planning, Quality, Safety, Engineering, Facilities, and Maintenance. This ro...
  • 3 Days Ago

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Pre-K Site Director
  • LEARN Charter School Network
  • Waukegan, IL FULL_TIME
  • PURPOSE:The Site Director of LEARN Early Childhood Center, LLC – Lake County is responsible for overseeing day-to-day program operations, providing a safe, caring, and educational environment for youn...
  • 18 Days Ago

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Director of Treasury Operations
  • Great Lakes Fund Solutions, Inc.
  • Lake, IL FULL_TIME
  • Company Overview: Great Lakes Fund Solutions (www.glfsi.com) is a growing, independently owned financial services company located in Lake Villa, Illinois. Our clients create alternative investment fun...
  • 10 Days Ago

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Real Estate Director of Operations
  • Keller Williams
  • Bluff, IL FULL_TIME
  • Operations Director KEY RESPONSIBILITIES Operations Implement efficient operational policies and procedures. Discover new operations systems to improve overall performance. Recruit, onboard and train ...
  • 3 Days Ago

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0 Network Operations Director jobs found in Kenosha, WI area

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IT Specialist
  • Jax Kar wash
  • Milwaukee, WI
  • Overview: Are you looking to be part of a fun, hard-working, innovative, professional, coachable, positive, and growing ...
  • 4/16/2024 12:00:00 AM

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Dialysis Clinical Manager Registered Nurse - RN
  • Fresenius Medical Care
  • Zion, IL
  • About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is deliver...
  • 4/15/2024 12:00:00 AM

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Senior Test Technician
  • Element Materials Technology
  • Racine, WI
  • Overview: Element has an opportunity for a Senior Test Technician to join our rapidly expanding team. As a member of the...
  • 4/14/2024 12:00:00 AM

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Vice President of Supply Chain
  • Careerbuilder
  • Pleasant Prairie, WI
  • ULINE INC Vice President of Supply Chain PLEASANT PRAIRIE , Wisconsin Apply Now JOB REQUIREMENTS: Vice President of Supp...
  • 4/14/2024 12:00:00 AM

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Director of Business Development
  • Kidokinetics
  • North Chicago, IL
  • IMMEDIATE OPENING for General Manager/Business Development Coordinator This role is perfect for a highly motivated self-...
  • 4/14/2024 12:00:00 AM

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Human Resources Director
  • Siena Catholic Schools of Racine
  • Racine, WI
  • Would you like to impact the lives of many children receiving quality Catholic education by being a strategic partner an...
  • 4/14/2024 12:00:00 AM

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Director of Project Management
  • JLA Architects
  • Milwaukee, WI
  • Position Summary: The Director of Project Management is a leadership position created to assist in maintaining the quali...
  • 4/13/2024 12:00:00 AM

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Forklift Operator - Full-Time - Afternoon Shift
  • XPO Inc.
  • Kenosha, WI
  • Solutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated network ...
  • 4/13/2024 12:00:00 AM

Kenosha /kɛˈnoʊˌʃɑː/ is a city in and the county seat of Kenosha County, Wisconsin, United States. Kenosha is on the southwestern shore of Lake Michigan. With an estimated population of 99,889 as of July 1, 2013, it is the fourth-largest city in Wisconsin and the fourth-largest city on Lake Michigan. The city is part of the United States Census Bureau's Chicago Combined Statistical Area (CSA). Kenosha is in southeastern Wisconsin at 42°34′56″N 87°50′44″W / 42.58222°N 87.84556°W / 42.58222; -87.84556 (42.582220, -87.845624). It is bordered by Lake Michigan to the east, the Town of Somers to ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Operations Director jobs
$166,020 to $213,310
Kenosha, Wisconsin area prices
were up 1.8% from a year ago

Network Operations Director in Mobile, AL
Network Operations Managers frequently advance to more executive positions such as Director of Information Systems, Chief Information Officer (CIO) or VP of Technology.
December 20, 2019
Network Operations Director in Anderson, IN
This is an opportunity for a technology executive to join the team that is driving and executing on Visa's network transformation vision.
December 05, 2019
Network Operations Director in South Bend, IN
The NOC oversees infrastructure and equipment (from wiring to servers), wireless systems, databases, firewalls, various related network devices (including IoT devices and smart phones), telecommunications, dashboards and reporting.
February 08, 2020