Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
BASIC JOB SUMMARY:
The overall purpose of this position is to assist the Operations team in evaluating, designing, testing, configuring, installing, troubleshooting, optimizing, and supporting TEC’s multi-state production network. This position requires skilled knowledge and experience of advanced routing protocols as well as thoroughly understanding business operations to assist customers with technical solutions. Relies on extensive experience and judgement to plan and accomplish goals. Self-motivation and the ability to respond with innovation to new technological problems and new possibilities is expected.
ESSENTIAL JOB FUNCTIONS:
The essential job functions and duties described below may not be the only requirements of the position. It may be necessary to follow other instructions or perform other related duties required by the company.
OTHER JOB FUNCTIONS:
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