Network Control Center Supervisor supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Being a Network Control Center Supervisor ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Supervisor coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. The Network Control Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Network Control Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
We have a great opportunity for a Network Operations Center (NOC) Engineer to join our growing Managed Services team! The successful hire will be an integral part of a collaborative team providing Tier II escalated-level support to our Managed Services customer base. Our Managed Services practice offers a full range of services, whether a client has an existing IT department that’s looking to offload certain IT functions, or if a client needs a full-service IT department to manage it all, we’ve got them covered. Inquire today about this exciting opportunity to take your career to the next level!
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At Focus, we believe our people are our success. Join our team of talented professionals where you can grow your career in a collaborative, fast paced and supportive environment. If you are looking for a place where your contributions can make an immediate and important impact, we would love to hear from you! We offer competitive compensation and benefits packages, including healthcare, dental, flexible spending accounts, flexible vacation policy, 401(k) planning with a company match, and much more.
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0 Network Control Center Supervisor jobs found in Peabody, MA area