Network Control Center Supervisor jobs in New Jersey
Network Control Center Supervisor supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Being a Network Control Center Supervisor ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Supervisor coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. The Network Control Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Network Control Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Recently Added Network Control Center Supervisor jobs
Regional Supervisor (Control Center)
- NJ Transit
-
Camden, NJ
FULL_TIME
-
Forbes List of America's Best Employers 2021, 2022, & 2023Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time-and we're looking to hire talented folks with a love of learning to make it all possible.SummarySupervise the activities of road operations statewide to identify and address issues to ensure service quality within budget and on-time performance parameters.Roles and Responsibilities:
- Working in the Control Center, assigned to a console, observes and supervises Bus Operations activities to ensure safe and effective delivery of transit services to customers through responsible supervision and effective communication, both verbal and in writing.
- Makes quick and effective decisions, working under intensive time pressures; reacts calmly and professionally in emergency situations; oversees operations as required during emergencies and severe weather conditions. Quickly analyzes a situation and provides a solution.
- Follows procedures in dispatching personnel for emergency and non-emergency response.
- Prepares daily comprehensive reports and correspondence, such as CAD incident report, on-time performance report, log reports, inclement weather reports, etc.
- Communicating with the operator through CAD and a bus radio, troubleshoots mechanical and electronic equipment problems, such as radios, fareboxes, wheelchair lifts, air conditioning and heating, P/A announcements, and other problems, utilizing the Road-Call Reduction Manual.
- Uses information available from CAD system to evaluate service and adjust as necessary to maintain consistent reliable service levels.
- Coordinates with Field Regionals and other NJ TRANSIT departments and outside agencies as required to handle extraordinary events, such as: major fuel spills, major accidents, traffic interruptions, weather conditions, special events, and rail disruptions, and implements contingency plans to bring situation under control.
- Monitors radio sign-on, radio/PA checks, and uses CAD radio communication equipment to communicate information and/or instructions to revenue and non-revenue vehicles.
- Understands all ADA regulations and NJ TRANSIT policies and procedures.
Education, Experience, and Qualifications:Required:- High School Diploma or high school equivalency diploma PLUS
- Three (3) years of full-time paid work experience in progressively responsible positions; OR,
- Three (3) years of full-time experience as a NJTRANSIT Bus Operator OR,
- Associate’s Degree, and one (1) year of full-time paid work experience OR,
- Honorable discharge from any branch of the US Military.
- Any equivalent combination of education and experience equal to or greater than three years
Preferred:- Bachelor’s Degree with at least one (1) year of full-time work experience
Knowledge and Skills:- Possess a working knowledge of and ability to adhere to all federal, state law, regulations and NJT policies.
- Excellent organizational and time management skills.
- Possess a working knowledge of common transit practices, equipment, terminology, safety precautions and safety rules.
- Working knowledge of MS Office Suite and transportation specific software and applications.
- Ability to successfully plan, execute, supervise, and inspect the work of others.
- Excellent written and oral communication skills
- Ability to develop and maintain clear, concise and accurate records/activity logs.
- Ability to create and maintain effective and professional working relationships within all levels of the organization.
- Ability to deal with both employees and to customer’s courteously, tactfully, and professionally.
- Ability to identify potentially hazardous conditions and take corrective action to resolve/or remediate.
- Demonstrate good judgment.
- Demonstrated critical thinking, the ability to conceptualize, apply, analyze, synthesize, and/or evaluate information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to action and anticipate issues.
- Ability to make quick but well-reasoned operational decisions.
- Show dependability, initiative and resourcefulness.
- Physical condition must be commensurate with the demands of the position.
- Ability to identify potentially hazardous conditions and take corrective action to resolve/or remediate.
- Demonstrate good judgment.
Certificates, Licenses, Registrations- Must possess a valid New Jersey State drivers' license at the time of hire and maintain such license for the duration of employment.
- Within six months of hire must obtain a CDL B permit.
- Within twelve months of employment employee must successfully complete NJT’s supervisory training The Art of Managing People I and II and obtain a CDL B with a Passenger Endorsement.
Working Environment- General outdoor and office
Physical Demands- Some light lifting, prolonged periods of sitting in vehicle, standing, walking, bending, and stooping
Other Conditions:NOTE: This position is safety sensitive. All candidates and employees must be able to successfully pass a pre-employment drug test with a negative result and are subject to additional testing as required by the DOT/FTA Drug and Alcohol regulations.This is a 24/7 operation employees in the title of Regional Supervisors work flexible schedules, including nights, weekends and holidays as NJ Transit operations dictate. Must be willing to respond to emergencies and work extra hours.At NJ Transit you will enjoy a competitive salary and excellent benefit package:Family Health Insurance- -Medical, Prescription, Dental, Vision
- Flexible Spending Account
- Life Insurance
- Paid Leave
- 401(a), 401(b), 401(k) Retirement Plans with up to 9% employer contribution
- Tuition Assistance
- Commuter Benefits
At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer.This position is deemed safety sensitive per the Department of Transportation (DOT) Drug and Alcohol Testing Regulations.The DOT Drug and Alcohol Testing Regulation 49 CFR Part 40 does not authorize the use of marijuana for any reason. It is unacceptable for any safety-sensitive employee subject to drug testing under DOT regulations to use recreational or medical marijuana. The prohibition includes any derivative of marijuana such as CBD oils, teas, etc. The use of recreational and medical marijuana is a violation of NJ TRANSIT’s Drug and Alcohol-Free Workplace Policy for safety-sensitive employees. - 10 Days Ago
Network Operations Center Director
- EarthCam
-
Saddle River, NJ
FULL_TIME
- Who We AreEarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live streaming video, time-lapse construction cameras, and Software-as-...
- 1 Month Ago
RN Infection Control Nurse
- CFG Health Network
-
Bridgeton, NJ
OTHER
- Responsibilities Following assessment of the institution develops an Infection Control Program appropriate to the institution and its needs. Serves as member of the CQI and MAC Committee and provides ...
- 28 Days Ago
Supervisor GDS – Network Delivery.
- SGS
-
Callao, NJ
OTHER
- Descripción de la empresaSGS es una compañía multinacional de origen suizo, líder mundial en servicios de inspección, verificación, análisis y certificación de productos y servicios, con más de 2600 o...
- 10 Days Ago
Sales Lead (Part-Time) - Liberty Science Center
- Event Network
-
Jersey, NJ
PART_TIME
- THE POSITION Our people make us pretty great! Our friendly and enthusiastic team help create fun and surprise as they interact with guests to deliver the ultimate guest experience. As SALES LEAD (Part...
- 3 Days Ago
Lead Network Engineer Data Center
- B10 Wells Fargo Bank, N. A.
-
River, NJ
FULL_TIME
- About this role: Wells Fargo is seeking a Lead Network Engineer... In this role, you will: Lead the review, resolution and implementation for the most complex technical issues and initiatives related ...
- 22 Days Ago
Network Control Center Supervisor jobs at Popular Companies
Inventory Control Supervisor
- Ryder System
-
Whitestown, IN
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/26/2024 12:00:00 AM
Quality Control Supervisor
- All America Threaded Products
-
Lancaster, PA
- Job Description Job Description All America Threaded Products has an opportunity available for a Quality Control Supervi...
- 4/26/2024 12:00:00 AM
Ride Controls Supervisor
- Cedar Point
-
Sandusky, OH
- Overview: The Rides Control Supervisor at Cedar Point will lead the controls team to maintain and troubleshoot the ride ...
- 4/26/2024 12:00:00 AM
Quality Control Supervisor
- Divergent
-
Torrance, CA
- Divergent is a technology company that has architected, invented, built, and commercialized an end-to-end factory system...
- 4/26/2024 12:00:00 AM
Traffic Control Supervisor
- Area Wide Protective (AWP)
-
Beckley, WV
- Company Description MOT Plans is a company of AWP Safety, AWP Safety is North America's leading traffic control speciali...
- 4/25/2024 12:00:00 AM
Inventory Control Supervisor
- Macphersonart
-
- ** Inventory Control Supervisor** **Job Category****:** Warehouse **Requisition Number****:** INVEN001356 Showing 1 loca...
- 4/25/2024 12:00:00 AM
Quality Control Supervisor
- Spang Engineered Solutions
-
McKinney, TX
- Job Description Job Description Spang Engineered Solutions, a division of Spang & Company, has an opening for a Quality ...
- 4/25/2024 12:00:00 AM
Solids Control Supervisor
- Stage 3 Separation
-
Mandan, ND
- General Responsibilities: This position is responsible for the supervision of Stage 3 Separation's solids control servic...
- 4/22/2024 12:00:00 AM
About New Jersey
New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River.
New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Control Center Supervisor jobs
$117,092 to $157,193
Most Popular Cities in New Jersey for Network Control Center Supervisor Jobs
What does a Network Control Center Supervisor do?
Network Control Center Supervisor in Raleigh, NC
When considering cost of living, this places Sacramento, CA as 1st out of the 3 largest nearby metros in terms of quality of life for Network Control Center Supervisors**.
December 07, 2019