Network Control Center Supervisor supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Being a Network Control Center Supervisor ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Supervisor coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. The Network Control Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Network Control Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
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About the Position :
We are currently seeking a high energy, self-starting individual to supervise our Rockland Program. A person's managerial and clinical skills will be maximized in an interdisciplinary team environment, where there is ongoing support and training.
The Rockland Assistant Supervisor is responsible for providing staff training, mentoring and supervision of 5-15 direct reports.
The Supervisor will need to be able to provide program oversight, quality assurance, maintain NYS regulations, oversee clinical programming, be an advocate for the people we support and be a liaison with families.
The ideal candidate will have enthusiasm for working directly with people of all ages with Intellectual and Developmental disabilities, creating new opportunities for Living, Loving, Working, and Learning.
We are looking for enthusiastic and energetic Assistant Supervisor to work with this active group of people, who has the ability to handle challenging situations with patience and understanding.
Mission Statement YAI :
YAI is a network of agencies offering people with intellectual and developmental disabilities a comprehensive range of services across all ages.
YAI empowers people with disabilities to reach their goals every day. Our enthusiastic staff of over 4,000 professionals believes that everyone has a fundamental right to live, love, work, and learn.
If you share our vision and want to help support people to live the fullest lives possible, apply to this position.
Location : Rockland County, NY
Schedule :
Tuesday : 10 : 00 am - 6 : 00 pm
Wednesday : 12 : 00 pm - 8 : 00 pm
Thursday : 12 : 00 pm - 8 : 00 pm
Saturday : 10 : 00 am - 6 : 00 pm
Key responsibilities :
Education and Experience :
High School Diploma or GED - Some College Preferred* Prior Direct Support Professional experience preferred* Background in supporting people with intellectual / developmental disabilities or mental health preferred
Interpersonal and problem-solving skills* Well-developed writing skills* The ability to accept and apply feedback* Highly flexible personality type* Valid Driver's License preferred depending on location* Flexibility adjusting your schedule to meet programmatic needs* Proficient in Microsoft Office* Ability to learn / use Workforce Management software to effectively carry out essential business processes
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.
YAI is an Equal Opportunity Employer.
Last updated : 2024-04-06