Network Control Center Supervisor supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Being a Network Control Center Supervisor ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Supervisor coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. The Network Control Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Network Control Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
InDyne is a full-service military, civilian and commercial operations company. Our Mission is to provide tailored cost effective, quality services and solutions. Our Vision is to exceed customer expectations by delivering results through agility, flexibility and responsiveness. Our Core Values include integrity, trust and loyalty.
Job Summary: (Statements outlining the purpose of this job and its supervisory, technical, or administrative scope.)
The Network Supervisor manages and directs the activities of the Enterprise data networks at Cape Cod SFS, MA (CCSFS). The major emphasis is to ensure contractor-controlled availability rates meet or exceed Performance Work Statement (PWS) requirements, site reporting is accomplished flawlessly, and critical system failures are rapidly and accurately reported and resolved. The Network Supervisor also ensures compliance with all PWS directives and Quality Management objectives. Other duties and responsibilities may be assigned to meet the changing needs of contract performance.
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****InDyne is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Any person with a disability needing special accommodations to the application process please call our Human Resources department.
COVID-19 Requirement: Indyne is committed to safeguarding the health of its employees and their families, as well as its customers and visitors. As a federal contractor, Indyne must comply with Executive Order 14042: Ensuring Adequate COVID-19 Safety Protocols for Federal contractors. Indyne must also comply with all customers, federal and state regulations pertaining to COVID-19 safety protocols. Indyne requires all newly hired employees, in the United States, to be fully vaccinated prior to their start date. Proof of vaccination is a condition of employment, unless a request for reasonable accommodation for medical or sincerely held religious beliefs has been approved.
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