Network Control Center Manager manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Directs testing, configuration changes, or upgrades to network hardware or software. Being a Network Control Center Manager oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Manager develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered. Requires a bachelor's degree. Typically reports to a director. The Network Control Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Control Center Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Network Operations Center (NOC) Manager
Gray Tier is seeking an experienced Network Operations Center (NOC) Manager to oversee all administration, monitoring, sustainment, incident, and problem management activities in the Compartmented Enterprise Services Office (CESO) NOC. This person should be self-motivated, professional with at least 10 years of hands-on technical and management experience in virtualized environments supporting the federal government. This technical manager will oversee all administration, monitoring, sustainment, incident, and problem management activities and coordinate directly with the Government Network Operations Center lead on all CESO system Operations.
With the CESO program, the Defense Information System Agency (DISA) is looking to transform the existing Secure Web Services (SWS) environment, which provides secure information sharing to the community, into a more mature service offering to meet the DoD and intelligence communities. Our team will manage the commercial cloud migration and disestablishment of legacy systems, fully automate the continuous development & continuous integration environment, fourth estate consolidation, professionalize services – ITIL/DevSecOps based processes, improve the customer experience 1st call resolution, and achieve development of a service catalog for Defense Working Capital Fund (DWCF) Model.
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