Network Control Center Manager jobs in Pontiac, MI

Network Control Center Manager manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Directs testing, configuration changes, or upgrades to network hardware or software. Being a Network Control Center Manager oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Manager develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered. Requires a bachelor's degree. Typically reports to a director. The Network Control Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Control Center Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Provider Network Manager
  • Detroit Wayne Integrated Health Network
  • Detroit, MI FULL_TIME
  • Under the supervision of the Director of Managed Care Operations, the Provider Network Manager is responsible for the overall coordination of the contracts between the Detroit Wayne Integrated Health Network (DWIHN) and the assigned network providers.


    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    • Manages the contracts between (DWIHN) and the assigned network providers.
    • Serves as the primary liaison between the Network and the providers.
    • Leads a "virtual team" of interdepartmental experts to assist, monitor and manage the network providers
    • Collaborates with Finance, Information Technology, Recipient Rights, Quality Management, and Clinical Services to ensure that all contractual issues/concerns are addressed.
    • Serves as the providers primary point of contact with the Network.
    • Facilitates the successful implementation of new contracts with providers by providing technical assistance.
    • Monitors, assesses and ensures that providers receive required and necessary training.
    • Protects the confidential and proprietary nature of provider operations.
    • Explains and interprets the Network's policies, procedures and goals to the provider network.
    • Resolves problems; responds to issues, requests and complaints; and answers questions for the provider network.
    • Collaborates with other Contract Managers to propose revisions to the Network's policies and procedures to improve interface with network providers.
    • Obtains and disseminates required provider network data for network development and maintenance.
    • Participates in the analysis of network provider performance data to ensure appropriate network utilization and identify needs for network modification and reconfiguration.
    • Facilitates provider network compliance and corrective action.
    • Responds to general public inquiries, problems and concerns.
    • Maintains documentation of all interactions with the provider network.
    • Submits monthly and quarterly written reports regarding provider network performance and progress.
    • Facilitates monthly/quarterly meetings with the provider network.
    • Prepares Board Actions as needed.
    • Monitors the contracting process from board action to approval.
    • Maintains oversight of the contracting process with network providers to ensure compliance with all procurement requirements.
    • Performs related duties as assigned.

    KNOWLEDGES, SKILLS AND ABILITIES (KSA'S)

    • Knowledge of DWIHN policies, procedures and practices.
    • Knowledge of the DWIHN provider network and community resources.
    • Knowledge of the Michigan Mental Health Code.
    • Knowledge of MDHHS policies, rules, regulations and procedures.
    • Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.
    • Knowledge of compliance standards.
    • Knowledge of regulatory and industry best practice standards.
    • Knowledge of Community Mental Health Services Programs (CMHSP) and Prepaid Inpatient Health Plans (PIHP).
    • Management skills.
    • Training skills.
    • People management skills.
    • skills.
    • Action planning skills.
    • Conflict Resolution skills
    • Corrective Action skills.
    • Assessment skills.
    • Organizational skills.
    • Planning skills.
    • Accuracy skills.
    • Analytical skills.
    • Time Management skills.
    • Report writing skills.
    • Negotiation skills.
    • .
    • Communication skills.
    • Collaboration skills.
    • Implementation skills.
    • .
    • Relationship-building skills.
    • Computer skills (Word, Excel, Access, Power Point, Outlook, Teams)
    • Ability to communicate orally.
    • Ability to communicate in writing.
    • Ability to work effectively with others.
    • Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
    • Judgement/Reasoning ability.

    REQUIRED EDUCATION:

    A Bachelor's Degree from a recognized college or university in the Human Services, the Social Services, Nursing, Public Health, Public Administration, Healthcare Administration, Health Management, Business Administration, or a related field.

    REQUIRED EXPERIENCE:

    Five (5) years of post-degree professional experience in behavioral healthcare or community mental health.

    Experience must include management, administrative or supervisory duties and responsibilities.

    NOTE: A Master's Degree in the educational fields required by this posting may be substituted for two (2) years of the required experience.

    REQUIRED LICENSE(S).

    A valid State of Michigan Driver's License with a safe and acceptable driving record.

    WORKING CONDITIONS:

    Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. Currently this position is primarily a remote position.

    This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.

    Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

    The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

     

  • 3 Days Ago

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Provider Network Manager - Housing
  • Detroit Wayne Integrated Health Network
  • Detroit, MI FULL_TIME
  • Under the general supervision of the Director of Contract Management, the Provider Network Manager - Housing is responsible for the oversight and coordination of contracts between DWIHN, the State of ...
  • 3 Days Ago

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Cleaner
  • Aware Manager
  • Detroit, MI PART_TIME,FULL_TIME
  • Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
  • 11 Days Ago

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Center sales manager
  • Rent-A-Center
  • Mount Clemens, MI FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $18.50? Why should I apply in just a few clicks? Paid Time Off and Sundays Off We are Closed! Full-Time Employment ...
  • Just Posted

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Center sales manager
  • Rent-A-Center
  • Fort Gratiot, MI FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $17.85 - $18.25? Why should I apply in just a few clicks? Paid Time Off and Sundays Off We are Closed! Full-Time Em...
  • 3 Days Ago

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Center sales manager
  • Rent-A-Center
  • Waterford, MI FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $17.75 to $18.25? Why should I apply in just a few clicks? Paid Time Off and Sundays Off We are Closed! Full-T...
  • 1 Month Ago

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0 Network Control Center Manager jobs found in Pontiac, MI area

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Warehouse Operator
  • InfuSystem
  • Rochester, MI
  • InfuSystem is a growing healthcare company that provides infusion pumps and related products and services for patients i...
  • 3/28/2024 12:00:00 AM

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Warehouse Worker
  • Cbmi Va
  • Troy, MI
  • ** Warehouse Worker** **Job Category****:** Operations **Requisition Number****:** FORKL007206 Showing 1 location **Job ...
  • 3/28/2024 12:00:00 AM

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Global Purchasing Controller
  • Magna International
  • Southfield, MI
  • Job Number: 65266 Group: Magna Electronics Division: Magna Electronics Southfield Ops Job Type: Permanent/Regular Locati...
  • 3/27/2024 12:00:00 AM

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Warehouse Supervisor
  • Berkshire Production Supply
  • Novi, MI
  • Job Description Berkshire eSupply is a dynamic organization dedicated to supporting independent distributors with the pr...
  • 3/27/2024 12:00:00 AM

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Senior Medical Device Warehouse Associate: Starting rate 26.15/hr.
  • Strykermeded
  • Farmington, MI
  • **Senior Medical Device Warehouse Associate: Starting rate 26.15/hr.** **Farmington Hills, MI, US** **COVID-19 vaccinati...
  • 3/26/2024 12:00:00 AM

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Warehouse Associate
  • Berkshire Production Supply
  • Novi, MI
  • Job Description Berkshire eSupply is a dynamic organization dedicated to supporting independent distributors with the pr...
  • 3/26/2024 12:00:00 AM

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Replenishment Manager
  • Michaels Stores, Inc.
  • Southfield, MI
  • Store - DET-SOUTHFIELD, MI Lead and support inventory management and merchandising standards and maintenance. Plan for a...
  • 3/25/2024 12:00:00 AM

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Scheduler
  • PrideStaff
  • Farmington Hills, MI
  • Job Description Job Description PrideStaff in Southfield Michigan is hiring a scheduler for a company located in Farming...
  • 3/24/2024 12:00:00 AM

Pontiac (/ˈpɒn(t)iæk/) is a city in the U.S. state of Michigan, located in Metro Detroit. As of the 2010 census, the city had a total population of 59,515. It is the county seat of Oakland County and about 12 miles (19 km) north and slightly west of the Detroit city limits. Founded in 1818, Pontiac is notably the second European-American organized settlement in Michigan within close proximity to Detroit, second only to Dearborn. It was named after Pontiac, a war chief of the Ottawa people who had occupied the area before the European settlers. The city achieved its widest reputation for its Ge...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Control Center Manager jobs
$119,907 to $158,537
Pontiac, Michigan area prices
were up 1.2% from a year ago

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Brian Randazzo, 455th Expeditionary Communication Squadron network technician, said the network control center places resources toward the morale network so people can be in the right mindset while at work.
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