Network Control Center Manager jobs in Nebraska

Network Control Center Manager manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Directs testing, configuration changes, or upgrades to network hardware or software. Being a Network Control Center Manager oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Manager develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered. Requires a bachelor's degree. Typically reports to a director. The Network Control Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Control Center Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Network Operations Center Technician
  • Isotropic Network
  • Murdock, NE FULL_TIME
  • Full Time ***Seeking 2nd shift - 4pm-12am - Tuesday-Saturday*** 

    Mission Statement

    Connecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.

    Position Description
    The Network Operations Center – Technician is a full-time, entry-level position at Isotropic Networks. The position is located at the company’s facility in Murdock, NE. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel (<20%).

    Responsibilities
    • Provide first point of contact for technical assistance to Isotropic Networks’ clients and partners in support of Isotropic’s satellite services, networks, and related equipment.
    • Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance.
    • Addressing concerns and resolving technical issues via telephone, e-mail message, and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions.
    • Responding to automated monitoring notifications, providing reports to customers and participating on process improvement initiatives.
    • Answer incoming customer questions or concerns; research any needed issues; and take full ownership for responding back to customers with a resolution to their problem within the time limit specified by company policy.
    • Create performance reports for customer systems and services.
    • Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment.
    • Executes customer-initiated ‘Service Configuration Requests’ based on Isotropic processes and practices.
    • Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed.
    • Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
    • Use of Isotropic and other vendor software to identify and troubleshoot client’s technical issues accurately and in a timely manner.
    • Handling sensitive or confidential customer data in a professional, responsible manner.
    • Aiming to resolve issues on the first interaction by being proactive and demonstrating advanced product knowledge.
    • Completing any special project assignments and assisting in other areas during lower customer contact periods.
    • Other duties as assigned by Isotropic management.
    Requirements
    • Basic understanding of Internet Protocol addressing.
    • Knowledge of configuring NAT and VLAN.
    • Experience with operating network management tools and understanding network reporting.
    • High level of understanding of troubleshooting methodologies.
    • Ability to work off hours, weekends, or night shifts as required to support a 24 x 7 network operations center (NOC).
    • Exceptional interpersonal, communication, initiative, and leadership abilities.
    • Effective analytical, planning, organizational, and documentation skills.
    • Team player along with the ability to multitask and work in a stand-alone capacity.
    • Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified.
    • Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis.
    • The ability to communicate and understand complex information and ideas.
    • Excellent oral/written communication and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person.
    • Critical thinking skills and adaptation in complex situations that drive decision-making processes producing successful outcomes.
    • Continuously demonstrate a high sense of urgency, with the ability to perform under pressure.
    • Candidate must enjoy being part of a close-knit team and helping co-workers succeed.
     
    Physical Requirements
    • Prolonged periods of sitting at a desk and working on a computer
    • Must be able to lift up to 50lbs at a time
    • Must be able to use both hands
    • Repetitive finger motion/computer use
    • Must be able to have close and distant vision
    • Must be able to crawl in small spaces
  • 30 Days Ago

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Network Operations Center Technician (NOC Tech)
  • Isotropic Network
  • Murdock, NE FULL_TIME
  • Mission StatementConnecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.Position DescriptionThe Network Operations Center – Technician is a full-time, entry-lev...
  • 25 Days Ago

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Network Operations Center Tech (NOC Tech) - Murdock, NE
  • Isotropic Network
  • Murdock, NE FULL_TIME
  • **Seeking 2nd (4pm-12am) and 3rd shift (12am-8am)**Mission StatementConnecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.Position DescriptionThe Network Opera...
  • 3 Days Ago

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Dietary Manager
  • Care Network
  • Waverly, NE FULL_TIME
  • **$2,500 Sign on Bonus** Amazing things are happening at The Mulberry at Waverly. Come put your passion of cooking to work in our skilled rehab and nursing community. Working in one of our communities...
  • 4 Days Ago

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Dietary Manager
  • Care Network
  • Omaha, NE FULL_TIME
  • Amazing things are happening at Azria Health. Come put your passion of cooking to work in our skilled rehab and nursing community. Working in one of our communities will allow you to be creative in yo...
  • 23 Days Ago

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Dietary Manager
  • Care Network
  • Blue, NE FULL_TIME
  • In keeping with our organization’s goal of improving the lives of the residents we serve, the Dietary Manager position is responsible for providing nourishing food to residents, guests, and employees ...
  • 1 Month Ago

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RN Registered Nurse - 2S Telemetry
  • Ascension
  • Grand Blanc, MI
  • Details Sign-on bonus: $20,000 Department: 2 South Telemetry - Surgical Stepdown Schedule: Full Time Night Shift 7p-7:30...
  • 4/16/2024 12:00:00 AM

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Lead Computerized Tomography Technologist CT
  • Ascension
  • Chicago, IL
  • Details Sign-on bonus: $10,000.00 Department: Radiology Schedule: Full Time 9a-5:30p with rotating weekends and particip...
  • 4/16/2024 12:00:00 AM

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Overnight Security - Connecticut Convention Center
  • BEST Crowd Management
  • Hartford, CT
  • Job Title: Overnight Security - Connecticut Convention Center Company: BEST Crowd Management Location: Hartford and New ...
  • 4/16/2024 12:00:00 AM

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Event Staff/ Security - Barclays Center
  • BEST Crowd Management
  • Brooklyn, NY
  • Job Title: Barclays Center - Event Staff / Security Company: BEST Crowd Management Location: Barclays Center Pay: $20.80...
  • 4/16/2024 12:00:00 AM

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Security DOD GSOC Operator
  • Allied Universal®
  • Merrimack, NH
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 4/16/2024 12:00:00 AM

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Information Technology Project Manager
  • Brooksource
  • Lansing, MI
  • Project Manager - Intermediate Lansing, MI *Hybrid model -- 1-2 days/week in person* Long Term Contract As the project m...
  • 4/16/2024 12:00:00 AM

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Electric Utility Construction Manager / QC Inspector 24-00095
  • ESPO Corporation
  • Boston, MA
  • Electric Utility Construction Manager / QC Inspector Location: Dorchester, MA Duration: 9 + month contract Must be local...
  • 4/16/2024 12:00:00 AM

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Director of Customer Relations and Logistics
  • Dartmouth College
  • Hanover, NH
  • Position Details Position Information Posting date: 01/29/2024 Closing date: Open Until Filled: Yes Position Number: 112...
  • 4/12/2024 12:00:00 AM

The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Colorado to the southwest; and Wyoming to the west. The state has 93 counties and is split between two time zones, with the state's eastern half observing Central Time and the western half observing Mountain Time. Three rivers cross the state from west to east. The Platte River, formed by the confluence of the North Platte and the South Platte, runs through the state's central portion, the Niobrara River flows through the northern part, and the Rep...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Control Center Manager jobs
$111,981 to $148,049

Network Control Center Manager in Chicago, IL
The Digital Infrastructure Services Center (DISC) System and Network Control Center (SNCC) monitors the performance and availability of DISC managed systems and networks 24 hours a day, 7 days a week.
January 01, 2020
Network Control Center Manager in Sarasota, FL
At Bagram, the network control center addresses this need by providing services such as free wireless internet, Internet protocol television and various morale drives.Internet connectivity is one way network technicians help Bagram deployers focus on performing their duties every day.Tech.
January 08, 2020
Network Control Center Manager in South Bend, IN
Leadership groups sitting side by side on the "Bridge," a nerve center in the middle of the room, resolve issues to keep planes safely in the air.
December 30, 2019