Network Control Center Manager jobs in Kenner, LA

Lajaunie’s Pest Control is looking for a leader in our Termite Department!

The right candidate must be punctual, possess excellent time management skills, and be customer service oriented. Proven experience in termite control work as well as management is necessary. As an Operations Manager, you will help protect homes and the surrounding environment from unwanted insects using state-of-the-art technology. The ideal Operations Manager is independent, confident, and customer oriented with excellent time management skills, strong communication ability, and most importantly...a very positive attitude. Our Operations Managers have very high integrity and do the right thing when nobody is watching. We all possess a strong sense of work ethic and flexibility, keeping enthusiasm and humor intertwined with our work. We respect and depend on one another, always taking the initiative to go above and beyond the task at hand. Do you feel as though you possess these same qualities? Then we are the company for you.

Duties and Responsibilities:

• Assume responsibility for the termite technicians and maximize their productivity while ensuring quality service to all customers
• Organize and track training to all new termite technicians and continuing education opportunities to existing termite technicians
• Deliver customer retention results, through development of a motivated team dedicated to Customer Service.
• Mentor and develop team members through field evaluations, coaching, and audits to ensure the highest quality service is being provided.
• Respond to customer complaints.
• Contact pending cancellations in an attempt to retain.
• Maintain awareness of service completion throughout the month.
• Identify operational deficiencies and implement plans for improvement.
• Coordinate with Director of Operations and other Operations Managers to ensure consistency throughout each branch Lajaunie’s operates.
• Other miscellaneous duties as assigned.

Qualifications

• Minimum of 5 years leading a team as a supervisor or manager.
• Strong background in pest control, with a focus on termite management
• Excellent communication skills to effectively interact with customers and team members
• Strong time management skills to prioritize tasks and meet deadlines
• Dedication to providing exceptional customer service

Benefits:

• Paid sick and vacation days
• Paid Holidays
• Health Plan and benefits package
• Company cell phone
• Company vehicle
• Family oriented work environment
• Competitive Salary
• Paid twice monthly

Why join the Lajaunie's Pest Control team?

We live by our motto that we are professionally fun service providers who deliver top of the line customer service. We offer an environment where our team members exercise integrity, service and excellence. In owning the experience, we provide the best service possible and enhance the lives of everyone we come in contact with. We keep our promises, improve quality of life, and fulfill the need for peace of mind at every interaction.

Company Core Values:

• Integrity
• Excellence
• Great Attitude
• Passionate
• Reliable
• Stellar Customer Service

LaJaunies Pest Control LLC is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 5 years

Payment frequency:

• Paid semi-monthly

Schedule:

• Day shift
• Monday to Friday

Work Location: In person